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112127-01E
27
TROUBLESHOOTING
Continued
OBSERVED PROBLEM POSSIBLE CAUSE
REMEDY
Gas odor even when control
knob is in OFF position.
1. Gas leak.
See Warning
statement, page 26.
2. Control valve defective.
1. Locate and correct all leaks
(see
Checking Gas Connec-
tions
, page 15).
2. Replace control valve.
Gas odor during combus-
tion.
1. Gas leak.
See Warning
statement, page 26.
1. Locate and correct all leaks
(see
Checking Gas Connec-
tions
, page 15).
Dark residue on logs or
inside of burner system.
1. Improper log placement.
2. Air holes at burner inlet
blocked.
3. B u r n e r f l a m e h o l e s
blocked.
4. Improper vent configura-
tion.
1. Properly locate logs (see
Installing Logs, Lava Rock, and
Glowing Embers
, page 18).
2. Clean out air holes at burner
inlets. Periodically repeat as
needed.
3. Remove blockage or replace
burner.
4.
Follow venting configuration
instructions on pages 8 thru
13.