FLIR PTU-D300, Руководство пользователя

Страница: 60 / 66

PTU ‐ D300 E Series User Manual
54
Unable to establish serial communications with the PTU ‐ D300.

If you are using RS ‐ 232:

Make sure that the PTU ‐ D300 is equipped with RS ‐ 232 communications at the port you
are using. Units with PL01 wiring have RS ‐ 232 at the base, while units with PL02 wiring
have RS ‐ 232 at the payload port.

Try using a null ‐ modem adapter.

If you are using a laptop, make sure that it is plugged in. RS ‐ 232 will not work if the PTU ‐
D300 and host computer grounds are too far apart.

Verify that the RS ‐ 232 port is working using a loop ‐ back adapter. If you do not have a
loop ‐ back adapter, connect pins 2 and 3 of the DB ‐ 9 RS ‐ 232 connector. Any characters
typed into the serial terminal should be echoed back when the loop ‐ back adapter is
attached.

If you are using the RS ‐ 232 to RS ‐ 485 adapter provided by FLIR Motion Control Systems:

Set the switches to T RxON and DCE .

Make sure the adapter is powered.

Try using a null ‐ modem adapter

If you are using a laptop, make sure that it is plugged in. RS ‐ 232 will not work if the PTU ‐
D300 and host computer grounds are too far apart.

Verify that the RS ‐ 232 port is working using a loop ‐ back adapter. If you do not have a
loop ‐ back adapter, connect pins 2 and 3 of the DB ‐ 9 RS ‐ 232 connector. Any characters
typed into the serial terminal should be echoed back when the loop ‐ back adapter is
attached.
D.4 – Technical Support
FLIR Motion Control Systems, Inc. provides a range of technical support options to ensure that
your project is a success. To access Technical Support:

Visit the Support section at www.FLIR.com/MCS.

Email Technical Support at MCS ‐ support@FLIR.com.

Call (650)692 ‐ 3900 and select Technical Support .
Email is the preferred method of obtaining support to help ensure proper dispatching and
tracking to address your questions promptly. When emailing Technical Support, please provide
the following information:

PTU model and configuration

Payload information, including photos