FLIR PTU-D300, Руководство пользователя

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D. –Troubleshooting
This appendix presents common mechanical, power, and networking challenges and
resolutions, and also provides information about contacting FLIR MCS Technical Support.
D.1 – Mechanical
After powering on, the PTU ‐ D300 stops moving with a grinding noise.

If you have a payload attached:

The payload may be too heavy. Try moving the payload closer to the center of rotation
of the affected axis and/or reducing the payload weight.

The movement settings may be too aggressive. Reduce the upper speed limit and/or
acceleration.

If you do not have a payload attached, contact FLIR MCS Technical Support.
D.2 – Power
The PTU ‐ D300 E Series reset movements are different than older PTU ‐ D300 models.

This is normal behavior.
D.3 – Networking
Unable to determine the PTU ‐ D300 IP address to access the onboard Web page.

If you are running Windows, use the PTU Finder tool included on the CD that shipped with
your PTU ‐ D300.

If you are not running windows, then attach a serial device to the PTU ‐ D300 host port and
then issue the NI command to query the IP address of the PTU ‐ D300.
PTU ‐ D300 Web page controls are sluggish.

Adjust the speeds and/or step size by clicking the Set Arrow Step Size or Set Arrow Speed
headers in the PTU Control Web page, as described in Section 6.3

Try closing other programs on your computer to free up resources.