Flash Technology VANGUARD FTS 370i-2, Справочное руководство

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FTS 370i-2 IR Revision A – 05/17/2019 22
RMA POLICY
If any system or part(s) purchased from Flash Technology needs to be returned for any reason (subject
to the warranty policy), please see the current RMA policy available online at:
flashtechnology.com/rma
To initiate an RMA, call the Flash Technology NOC to receive technical assistance (800-821-5825 Option
9, M-F, 7 a.m. to 7 p.m. CT).
Emailing a completed RMA request form to FlashSupport@spx.com can also start the process on sites
not requiring detailed troubleshooting. The form can be filled out online at:
http://flashtechnology.com/rma-request-form/
NOTE: An RMA number must be requested from Flash Technology prior to return of any product. No
returned product will be processed without an RMA number. Failure to follow the below procedure may
result in additional charges and delays. Any product received without an RMA number is subject to
return back to the sender. All RMA numbers are valid for 30 days.