At Fisher Scientific, we invite you to think of us as your
laboratory partner. Meeting all the needs of todayʼs labo-
ratories, whether industrial, educational or government,
large or small, is our sole objective.
Our 3,000 employees and 1,200 suppliers build on a long
and proud tradition of quality performance to bring our
customers an unmatched line of more than 130,000 prod-
ucts—plus the highest level of customer service, expert
technical assistance, and fast, accurate delivery.
We are the largest distributor for most of the major manu-
facturers whom we represent. We also manufacture
nearly 25% of the items we sell. With Fisher Scientific,
our team is your team. Youʼll find our customer service
representatives the most experienced and highly trained
in the scientific industry, and they are quickly available to
you via our toll-free hotline: 1-800-
438
-
4851
. Theyʼll assist
you promptly, and in a error-free manner, by providing up-
to-the-minute information on products, pricing, specifica-
tions, delivery and return procedures. Theyʼll arrange to
have your order shipped from one of our many Customer
Service Centers or additional warehousing facilities locat-
ed coast-to-coast.
For toll-free technical assistance call: 1-800-
438-4851
.
A Fisher Scientific Account Representative will visit your
laboratory when your orders are too complex to resolve
over the telephone. Theyʼll listen carefully to your needs
and help you decide on the combination of products and
services that best fulfill your requirements. They can pro-
vide you with the details on quotations, technical informa-
tion, product availability and ordering.
THE FISHER SCIENTIFIC QUALITY STATEMENT:
“Every one of us at Fisher Scientific is committed to satis-
fying the needs of our customers by providing products
and services that meet or exceed their requirements and
expectations. As a company, we place top priority on
quality, and we foster this through a continuing process of
improvements, in which employee contributions play a
vital role.”
Introduction
3