43
TROUBLESHOOTING
PROBLEM
POSSIBLE CAUSES
WHAT TO DO
Poor soil removal
Incorrect wash cycle selected.
Select a wash cycle that is appropriate for
the amount of dirt. Refer to ‘Wash cycles’.
Insufficient detergent.
Ensure the correct dose of detergent is used
for the load size and soil level. Refer to
‘Detergent and softener’.
Washer overloaded.
Ensure the washer is not overloaded in terms
of its capacity or the cycle selected. Refer
to ‘Loading’.
Items require a longer wash time.
Select the
WASH +
option.
Load was particularly dirty.
Select
PRE WASH
for particularly dirty loads.
Refer to ‘Wash cycle options’.
Items not sorted correctly.
Wash heavily and lightly soiled
garments seperately.
Washer dirty from previous wash.
After washing particularly dirty clothing, we
recommend putting the washer through a
RINSE
cycle once the load has been removed.
This washes away any remnants of dirt that
could affect future wash performance.
Incorrect wash temperature selected
in relation to the type of soil.
Select a wash temperature suitable for
the type of soil, eg warm for greasy soils,
cold for muddy soils. Increasing the wash
temperature generally improves soil removal
and overall wash performance.
Ensure garments can be washed at the
increased temperature.
Dye transfer
Coloured items not washed
separately from white/light
coloured items.
Remember to separate whites and colours.
New or non-colourfast items not
washed separately.
Wash non-colourfast items separately and
select
COLD
wash temperature.
Wet items have been left sitting for
too long.
Remove items from washer as soon as the
cycle is finished, or if items are not to be
removed from the washer immediately
select
WRINKLE FREE
.
Wash temperature.
Consider the wash temperature you
select for your coloured items. Lower the
temperature if you are concerned.
