www.firstpaymentmerchantservices.co.uk
axept®
S800 User Guide v1.6
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6
PROCESSING A REFUND (CONTACTLESS)
Processing a refund using contactless follows a very similar procedure to that of a refund using Chip and PIN, however,
a signature from the cardholder is not required.
The following describes how the refund process works if the cardholder has a contactless enabled card or device:
01
From the main menu, select option
2: Refund
(press the
key on the keypad)
02
Enter the amount of the refund using the keypad.
(
axept®
S800 will automatically enter the decimal place for you).
Press the
key on the keypad to continue.
03
If required, enter the reference for the transaction. If a reference is not
needed press the
key on the keypad to skip.
To use alpha characters, press the numeric key containing the alpha
character required multiple times until it is displayed.
Press the
key on the keypad to continue.
04
axept®
S800 will prompt for the card to be presented.
