18
Maintenance & Troubleshooting
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Problem
Solution
Water changer color or becomes cloudy.
Change Unit location to reduce direct exposure to sunlight.
Add water treatment or change Tank water as directed in
the water treatment section of this manual. Consider
using distilled water to refill Tank.
I want to drain the fluid Tank on my
E820A.
It is recommended to take your unit outdoors, open the
Orange fill plug, and lay unit on its back to facilitate draining
process.
For simple, fast and efficient filling and/or drainage of the
Fluid Tank, we have a battery operated pump (rechargeable
via USB) available as an option. We recommend this to any
commercial facility, with multiple units, that has a need to
drain and refill Tanks from time to time. To purchase,
contact your nearest First Degree Fitness distributor or go
to our website on www.firstdegreefitness.com for details.
The computer display is erratic and
illuminates, but does not register with
movement.
It is possible that there is a loose connection. Check that the
computer lead is connected properly to the unit. If connected
properly check Sensor gap. Contact your local dealer if this fails
to address the problem.
The computer does not illuminate after
battery installation.
Replace/reinstall batteries in correct position and try again.
If the LCD screen fails to illuminate, try rotating the batter-
ies slightly in the computer.
If this fails, contact your local service center.
The Bluetooth Auto-Adjust Monitor LEVEL
is not synchronized with the Tank LEVEL.
Bluetooth Auto-Adjust Monitor LEVEL needs to be
recalibrated. Please refer to "Calibration Procedure"
page 17 of this manual.
Knocking noise from inside the control arm
while training, especially when changing
directions
Chain requires tightening or adjustment.
Open inspection plate located on front of control arm and
check tension using a screwdriver or other tool. Use the
chain tensioning Bolts located at the rear of the control
arm to tighten or adjust as needed. The chain should have
approx. 3mm of slack when properly adjusted. See P.13 for
details.
Pedal is loose (either left or right) and
cannot be retightened.
Aluminum crank arm threads are stripped.
Contact service center for replacement. Then check weekly
as recommended.
Pedals slip during hard training.
PK Tank belt requires tightening.
Remove large inspection plate next to the Tank, insert a
long tool to push the rear end cap out from the inside,
exposing the Tank belt tensioning Bolt. Loosen Tank Bolts
slightly. Remove upper rubber belt cover to expose the PK
belt. Tighten the Tank tensioning Bolt until the belt is too
tight to be twisted from side to side more than 45 degrees
by hand.
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