DIVA D F
64
EN
cod. 3542A640 - Rev. 00 - 11/2022
3.4 Troubleshooting
Diagnostics
The boiler has an advanced self-diagnosis system. In case of a boiler fault, the display will flash together with the fault
symbol (detail 11 - fig. 1) indicating the fault code.
There are faults that cause permanent shutdowns (marked with the letter "
A
"): to restore operation, press the RESET
button (detail 6 - fig. 1) for 1 second or RESET on the optional remote timer control if installed. At this point the display
will show
“d4”
for about
30 seconds
or
“d5”
for about
5 minutes
which indicates the waiting time after which the boiler
will resume normal operation. if the boiler fails to restart, it is necessary to eliminate the fault.
Other faults cause temporary shutdowns (marked with the letter “
F
”) which are automatically reset as soon as the value
returns within the boiler's normal working range.
List of faults
Table 12
Fault
code
Fault
Possible cause
Cure
A01
No burner ignition
No gas
Check the regular gas flow to the boiler and
that the air has been eliminated from the
pipes
Ignition/detection electrode fault
Check the wiring of the electrode and that it
is correctly positioned and free of any depo-
sits
Faulty gas valve
Check the gas valve and replace it if neces-
sary
Gas valve wiring disconnected
Check the wiring
Ignition power too low
Adjust the ignition power
A02
Flame present signal with bur-
ner off
Electrode fault
Check the ionization electrode wiring
Card fault
Check the card
A03
Overtemperature protection
activation
Heating sensor damaged
Check the correct positioning and operation
of the heating sensor
No water circulation in the system
Check the circulating pump
Air in the system
Vent the system
F04
Card parameter fault
Wrong card parameter setting
Check the card parameter and modify it if
necessary
F05
Card parameter fault
Wrong card parameter setting
Check the card parameter and modify it if
necessary
Fan fault
Wiring disconnected
Check the wiring
Faulty fan
Check the fan
Card fault
Check the card
A06
No flame after the ignition
phase
Low pressure in the gas system
Check the gas pressure
Burner minimum pressure setting
Check the pressures
F07
Air pressure switch fault
Air pressure switch closed with fan off
Check the air pressure switch
A09
Gas valve fault
Wiring disconnected
Check the wiring
Faulty gas valve
Check the gas valve and replace it if neces-
sary
F10
Flow sensor 1 fault
Sensor damaged
Check the wiring or replace the sensor
Wiring shorted
Wiring disconnected