Ferrari electronic OfficeMaster Gate, Руководство пользователя

Страница: 12 / 108

6 www.ferrari-electronic.com
Product description
The same hardware can also be used as a Basic Hybrid Gateway for Microsoft Office Communications Server
2007 R2 which can be upgraded to a Survivable Branch Appliance later.
1.1 Functionality and Connection
1.2.1 One product – multiple possible applications
For the use as gateway for Exchange 2007/2010/2013 / Office Communications Server 2007 (OCS/OCS R2) /
Microsoft Lync Server 2010 as well as when used as Unified Messaging Controller, it is necessary to obtain certain
information about the caller. The called number and potential carried out call forwarding need to be evaluated in
order to find the appropriate way of processing the call.
When used as Gateway and Unified Messaging Controller at the same time, it is to be decided whether an incom -
ing call is meant for Exchange, OCS, Lync Server or the OfficeMaster Messaging Server. This calling information
is provided on each call via the ISDN-D-Channel-Protocol. Depending on the different telephone system, the depic
-
tion can however vary. To ensure uniform depiction for the further use, an extremely capable call number analysis
and call number correction has been integrated into OfficeMaster Gate.
Inherently, OfficeMaster Gate is installed on a telephone system or a trunk line via ISDN and is able to process
incoming calls. For those calls OfficeMaster Gate decides whether or not to take the call, upon the routing (by which
instance, for example Exchange 2007/2010, OCS, Lync Server or OfficeMaster, the call is to be handled) and upon
the replacing or respectively modifying of call information (which call information does the processing instance
expect at what point).
Through additional functions provided by OfficeMaster Gate for Microsoft UM/UC solutions (Exchange, OCS,
Lync) and through the double functionality as controller for the Unified Messaging System OfficeMaster, relatively
complex settings for calling numbers can be required. The configuration of usual cases of application is therefore
possible via a very simple dialog, while more complex settings can be made via flexible rule-table in the advanced
mode. It is possible to switch between advanced and simplified mode. In the simplified mode created configurations
are internally converted into rules and can be looked at in the advanced mode.
1.2.2 Connection to Exchange 2007/2010/2013 UM
In the following, the processing of incoming calls in Exchange UM is described. The phone number of a par -
ticipant, who has been activated for Exchange Unified Messaging, is saved in the Active Directory as a EUM-
(Exchange Unified Messaging) address. For incoming calls, the participant is identified via this phone number. Has
the participant set up call forwarding to the so called Pilot-ID of the Exchange UM on his connection, the incoming
call is redirected. The calling number of the participant is in that case provided as Redirecting Number (Redirected
Number; in SIP-Protocol: Diversion Header). With this information, Exchange determines the partaker and starts to
play the welcome message to the called to, if applicable, record a voice mail.
Is the incoming call a fax, OfficeMaster Gate will automatically note this and in interaction with Exchange ac -
tivate the fax function.