26
© Ferno Washington Italia 26-S - Rel. 241115 ENG
26-S Self-loading Stretcher
Warranty claims
Contact Ferno's Customer Service immediately if you receive
a product that is suspected to be defective. A representative
will assist the customer through the complaints procedure.
Before returning a product to Ferno Washington Italia s.r.l.,
contact Ferno's Customer Service to request authorisation.
Complaints
Any complaints must be communicated to the reseller, or to
Ferno Washington Italia s.r.l.'s Customer Service, within 5
days of receipt of the product or of discovery of the alleged
defect.
Claims or disputes regarding a single product does not
release the buyer from the obligation to collect and pay for
other products in the order, unless otherwise agreed with
the seller.
Return authorisation
No product will be accepted without the prior approval of
Ferno Washington Italia s.r.l..
Products returned for business reasons, or for reasons
not relating to lack of conformity of the product, will be
accepted only after verification of their condition by Ferno
Washington Italia s.r.l. qualified personnel.
