11
For technical assistance please ring: 0800 743 358 or (09) 528 0810
8 Farmhouse Lane, St Johns Auckland 1072 New Zealand
Felton Industries Limited
www.felton.co.nz
WARRANTY
5 year warranty applies to all
Felton
branded products including the electronic hardware and its components.
Where products are promoted as having a “5 year warranty”, Felton Industries Limited guarantees the electronic
components of these products (excluding batteries) to be free from defects in materials and workmanship under
normal installation, use and service for a period of five (5) years from the date of purchase. Fair wear and tear is
expressly excluded.
This warranty is effective for five (5) years from the date of purchase and covers electronic replacement parts
only (excluding batteries) and 2 years from the date of purchase for plumber’s labour relating solely to repairing
or replacing the hardware, provided the product is installed by a registered plumber. You must retain proof of
purchase of the hardware (such as an invoice or receipt) and proof of installation by a registered plumber and
provide these to Felton on request.
This warranty is for manufacturing defects only and does not cover any damage to product due to abuse,
negligence or improper installation. This warranty is given on the understanding that the product is installed
by a registered plumber and operated according to Felton’s installation guide and the Australian/New Zealand
standard AS/NZS3500. This warranty is provided to persons who are a “consumer” under the Consumer
Guarantees Act 1993 only and for use in domestic/residential dwellings only (not for commercial use).
This warranty is subject to any other rights or remedies that you may have under the Consumer Guarantees
Act 1993 (or any other applicable legislation) and to Felton’s Terms of Trade.
This
5 year warranty
does not cover:
1)
any consumable items (e.g. batteries, filters, installation fittings) supplied with the products.
2)
damage, problems or unsatisfactory performance caused to the electronic hardware by:
a.
Faulty or incorrect electrical wiring, incorrect power supply, voltage fluctuations, over voltage
transient spikes or electromagnetic interference not originating within the electronic hardware.
b.
Incorrect or poor installation or application
c.
Operation at conditions outside the operating conditions specified in the
Felton technical
or sales data applicable to that electronic hardware.
d.
Reconfiguration of the digital interface by the user – this is considered a service not a warranty.
INSTALLATION DETAILS
Date of installation: .........................................................................................................................................................................
Installing plumber's name: ..............................................................................................................................................................
Installing plumber's
contact details:
Mobile ................................................................................................................................................................................................
Email ..................................................................................................................................................................................................
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