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AROMAFLO Operation & Installation
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Terms, Conditions and Exclusions
To ensure expedient processing of any warranty claim, a
Merchandise Return Authorization (MRA) must be obtained by
the original consumer purchaser and prominently shown on any
correspondence or packages. Returns made without a MRA will
not be processed. To obtain a MRA, call 1-800-76 STEAM (East
Coast), 1-800-72 STEAM (West Coast).
The purchaser is responsible for all shipping charges. All
AromaFlo-A products returned pursuant to an MRA must be
shipped freight prepaid. Proof of purchase (original sales
receipt) identifying the model number and serial number must
accompany all warranty claims.
This warranty does not apply to repairs or replacements neces-
sitated by any cause beyond the control of Sussman-Automatic
Corporation including, but not limited to, any malfunction,
defect or failure caused by or resulting from unauthorized serv-
ice or parts, improper maintenance and/or problems arising
due to local water conditions, operation contrary to furnished
instructions, shipping or transit accidents, modification, or
repair by the user, abuse, misuse, neglect, accident, incorrect
power line voltage, fire, flood or other Acts of God.
The foregoing is in lieu of all other expressed warranties and
Sussman Automatic Corporation does not assume or authorize
any party to assume for it any other obligation or liability.
THERE ARE NO WARRANTIES WHICH EXTEND BEYOND THE
DESCRIPTION CONTAINED HEREIN AND SPECIFICALLY LIA-
BILITY FOR ANY BREACH OF ANY IMPLIED WARRANTY OF
MERCHANTABILITY OR FITNESS FOR A PURPOSE IS EXCLUD-
ED. THE DURATION Of ANY WARRANTIES WHICH MAY BE
IMPLIED BY LAW NOTWITHSTANDING THE PREVIOUS SEN-
TENCE (INCLUDING THE WARRANTIES OF MERCHANTABILI-
TY AND FITNESS) IS LIMITED TO THE TERM OF THIS WAR-
RANTY. IN NO EVENT SHALL SUSSMAN-Automatic
Corporation BE LIABLE FOR SPECIAL, INCIDENTAL OR CON-
SEQUENTIAL DAMAGES ARISING FROM OWNERSHIP OR
USE OF ANY MR.STEAM PRODUCT, OR FOR ANY DELAY IN
THE PERFORMANCE OF ITS OBLIGATIONS UNDER THIS
WARRANTY DUE TO CAUSES BEYOND ITS CONTROL. SOME
STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN
IMPLIED WARRANTY LASTS AND/OR DO NOT ALLOW THE
EXCLUSION OR LIMITATION OF CONSEQUENTIAL DAM-
AGES, SO THE ABOVE LIMITATIONS AND EXCLUSIONS MAY
NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC
LEGAL RIGHTS. YOU MAY HAVE OTHER RIGHTS, WHICH
VARY FROM STATE TO STATE.
AROMAFLO-A
One-Year Limited Warranty
Sussman-Automatic Corporation hereby extends to the
original purchaser of its AromaFlo-A a warranty against
defects in it's material and workmanship for the term
indicated below.
This warranty is only valid on AromaFlo-A products
purchased and used in the United States of America
and Canada. This warranty applies only to the original
purchaser. This warranty is also subject to the terms set
forth below.
Sussman-Automatic Corporation will repair or replace
(at its option) an AromaFlo-A product if it fails to con-
form to this warranty. This warranty period commences
on the date the AromaFlo-A product was first pur-
chased by the original purchaser. All warranty work will
be performed without charge when the AromaFlo-A
product is returned within one year of the date of pur-
chase to the location designated by Sussman-
Automatic Corporation in accordance with the terms
and conditions noted below.
SUSSMAN-AUTOMATIC CORPORATION warrants the
AromaFlo-A product from manufacturing defects for
one year from the date of the product was first pur-
chased by the original purchaser.
IMPORTANT NOTE:
Several items are not within the
control of our manufacturing processes and are not
considered manufacturing defects.
SUSSMAN-AUTOMATIC CORPORATION WILL NOT
BE RESPONSIBLE FOR DAMAGE DUE TO:
• The use of oils, fragrances or other materials not
supplied by Mr.Steam.
• Handling after removal from the original packaging.
• Use of abrasive cleaners, chlorine-based cleaners,
abrasive cleaning pads, or similar materials and/or
cleansers are used or if there is any misuse and/or
abuse. Use of these materials and/or cleaners can
cause damage.
• Damage as a result of its location and/or environ-
ment including exposure to excessive temperatures.
• Improper installation such as over-tightening
connections.