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DIGITAL MERCHANDISER

56X/77X MODELS

1. SAFETY

1.1 Electrical

This accessory must be properly installed according to the instructions in this manual. This will ensure that the accessory

is properly grounded to avoid possible fatal electric shock or serious injury to the operator. Before attempting any internal

maintenance, disconnect electrical power to the dispenser to prevent personal injury. Only qualified personnel should

service internal components or electrical wiring.

1.2 General Precautions

This equipment, depending on the accessory, can weigh up to 50 pounds (23 kilograms) and is top-heavy. To avoid

personal injury or equipment damage, do not attempt to lift the digital merchandiser without help. Working with a partner

is highly recommended. Take care when lifting and positioning the merchandiser to avoid damage and injury.

Содержание 56X Series

Страница 1: ...DIGITAL MERCHANDISER INSTALLATION OPERATION MANUAL 56X 77XMODELS 24 M4VD 0001_01 ...

Страница 2: ... including without limitation the implied warranties of merchantability and fitness for any particular purpose In no event shall FBD be liable or obligated to any customer or to any third party for incidental consequential or special damages regardless of the theory of liability arising out of or in any manner related to FBD parts equipment or any delay with respect to its delivery The information...

Страница 3: ... VIDEO ON 561 MERCHANDISER 10 6 7 CHANGING FLAVOR IMAGES ON 561 MERCHANDISER 11 6 8 UPDATING CONTENT ON AN SD CARD 11 6 9 SAVING CHANGES AND EXITING SERVICE MODE 12 7 MULTI BARREL TWO THREE OR FOUR BARREL 12 7 1 UNLOCKING A TWO THREE OR FOUR BARREL MERCHANDISER 12 7 2 MENU LAYOUT FOR TWO OR THREE BARREL MERCHANDISERS 14 7 3 MENU LAYOUT FOR FOUR BARREL MERCHANDISER 15 7 4 BARREL STATUS MESSAGES FOR...

Страница 4: ...tenance disconnect electrical power to the dispenser to prevent personal injury Only qualified personnel should service internal components or electrical wiring 1 2 General Precautions This equipment depending on the accessory can weigh up to 50 pounds 23 kilograms and is top heavy To avoid personal injury or equipment damage do not attempt to lift the digital merchandiser without help Working wit...

Страница 5: ...6 kg Shipping Weight 39 1 lb 17 7 kg Video Viewing Area 1080 x 1280 mp4 Flavor Background 1080 x 640 png Flavor Images 1X Base Flavor 4X Flavor Add ins 600 x 500 png Two Barrel Merchandiser Width 17 in 432 mm Depth 2 9 in 74 mm Height 26 in 660 mm Weight 30 4 lb 13 8 kg Shipping Weight 37 4 lb 17 kg Video Viewing Area 1080 x 1280 mp4 Flavor Card x2 516 x 600 png Three Barrel Merchandiser Width 20 ...

Страница 6: ...the hinge pins on the back of the new door using a 3 32 hex wrench Place the collars and hex wrench nearby so they are accessible for the next step 2 Slide the hinge pin from the new door into the pivot hole on the upper brackets on the dispenser A on Figure 4 1 Place the collar back on each hinge pin and tighten the set screw on the shaft collars with the hex wrench B on Figure 4 1 Before install...

Страница 7: ...e door to the Molex connector on the serial harness Figure 4 8 7 Connect the power harness coming out of the right side of the new door to the power extension harness coming out of the right top side of the dispenser Figure 4 9 8 Make sure the door harnesses on the top are running through the holes on the top panel Ensure the harnesses are not pinched or too near the hinges Figure 4 10 Note For 56...

Страница 8: ...or to the power extension harness coming out of the right top side of the dispenser Figure 4 13 5 Connect the serial and LED harnesses from the door to the left side connections on the dispenser Figure 4 14 6 Make sure the door harnesses on the top are running through the holes on the top panel Ensure the harnesses are not pinched or too near the hinges Figure 4 15 7 Reconnect the power to the dis...

Страница 9: ...r to change the visual content of the screen from the user menu To keep casual users from changing the merchandiser content the menu is locked The unlock procedure menu layout and content change procedure differs based on the barrel configuration of the merchandiser 6 1 Screen Layout for 561 Merchandiser The 561 merchandiser allows for control of the flavor and dispensing operations the 2 4 barrel...

Страница 10: ...lavor to be selected at a time If another flavor is selected the previous flavor will automatically be deselected 6 3 Multi Flavor Operation The multi flavor setup allows the user to select more than one flavor add in for the drink When one or more flavors are selected those flavors will gray out and the POUR button will blink to indicate the dispenser can start pouring Once all wanted flavor add ...

Страница 11: ... 4 Unlocking a 561 Merchandiser To unlock the 561 merchandiser screen tap and hold a flavor button Figure 6 5 for ten seconds An Enter Password window will appear Figure 6 6 Enter the code 561 to enter the Service Mode Figure 6 5 Figure 6 6 ...

Страница 12: ...he video menu Figure 6 8 Tap the desired video to select it then press the blue arrow to return to the previous screen 3 4 2 1 5 Figure 6 7 Item Description 1 Change Video Opens video selection menu 2 Flipped Not Flipped Rotates screen orientation 3 Flavor Button Displays syrup or add in flavors 4 Flavor Background Background behind the flavor bubbles 5 Exit Service Mode Closes service mode and sa...

Страница 13: ... Also all images should be formatted as PNG files and all video files as MP4 files unless otherwise noted Figure 6 9 1 Locate the 4 main folders on the SD card These 4 folders should be named Backgrounds Buttons Flavors and Videos Ensure each folder name begins with an uppercase letter 2 The Backgrounds folder holds the background images for the lower selection flavor portion of the video door The...

Страница 14: ...d in Section 6 5 of this manual 7 MULTI BARREL TWO THREE OR FOUR BARREL 7 1 Unlocking a Two Three or Four Barrel Merchandiser To unlock the merchandiser display touch each of the four corners of the video portion of the screen in clockwise order starting with the top left corner These touches must be made within 1 second of each other or the unlocking will not activate Content management controls ...

Страница 15: ...DIGITAL MERCHANDISER 56X 77X MODELS 13 Figure 7 2 ...

Страница 16: ...ings and starts the video 2 Reboots the screen 3 Provides access to additional information through a quick reference guide 4 Tests connection between the merchandiser and the dispenser 5 Tests for content available to the merchandiser 6 Tests for flavor card functionality and content 7 Changes to previous video 8 Changes to next video 9 Left half of each flavor card changes to the previous flavor ...

Страница 17: ...onal information through a quick reference guide 4 Changes to the previous video 5 Changes to the next video 6 Tests the connection between the merchandiser and the dispenser 7 Tests for video content loaded on the USB drive 8 Tests the digital annunciator overlays for flavor cards verifies if harness and communication is valid and stable 9 Deletes all flavor card images from each digital flavor c...

Страница 18: ...ply requires selecting the backward or forward option for each to move through the existing content Please refer to Sections 7 2 and 7 3 for the location of the buttons to make these changes Please keep in mind that this is to change videos and images from existing content If additional content not on the existing USB s is needed please refer to Sections 7 7 and 7 8 of this manual Barrel Status De...

Страница 19: ...scription This tool will test the harness connection to verify the dispenser is communicating with the door Once selected if there are no issues the screen will show the barrel status messages for each barrel This tool tests for content loaded onto the installed USB Once selected the screen will show a list of folders and file count for each of those folders If the USB is updated the Retest button...

Страница 20: ...le Unlock the screen and reboot the door 6 For the four barrel merchandiser make sure you select the Update Cards button to upload any new flavor images to the door Figure 7 5 Figure 7 6 7 8 Adding Content to a USB Drive The process below describes the procedure to add content to a new USB drive Ensure all folders are named as described If any folder names are different than illustrated below the ...

Страница 21: ...en therefore regular glass cleaner can be used Apply the cleaner to a soft lint free rag and wipe down the screen Note It is not recommended to spray the cleaner directly onto the display 8 2 Cleaning the Merchandiser Body The sheet metal body is coated in a durable powder coating nonetheless take care that the cleaner used does not damage the coating Apply cleaner to a rag and test it on the back...

Страница 22: ...is connected If the keypad is connected properly but still does not function or the message remains replace the ADA keypad Invalid button reading from ADA keypad Multiple buttons pressed or hardware malfunction Two buttons are being pressed together or a button is faulty Reconnect the ADA keypad If the error remains replace the keypad Cannot communicate with the upper board Serial port communicati...

Страница 23: ...at the Android board cannot find the files on the microSD card needed to boot the Android OS 1 Ensure that the microSD card is properly seated in the microSD card slot 2 Replace the microSD card with another card that has been properly programmed NO SIGNAL The LCD is not receiving an HDMI video signal from the Android board 1 Ensure the Android board is powered ON the green light is illuminated on...

Страница 24: ...reen and the clock app shown on the left ortheappmenu shown on the right is displayed Note Either of these screens indicate the FBD app has crashed 1 Be sure the latest software version is loaded If not replace with the most up to date version 2 Go into service mode on the application and press the warning icons ADA keypad cannot be found Keypad is not properly inserted reconnect the keypad and te...

Страница 25: ...This is often the result of the player being in Rescue Mode To complete Rescue Mode insert an SD card with a bsfw firmware update file in the root folder the error code will continue to display for a few seconds while the update file is checked for integrity 5 Failed to load kernel module 5 OS initialization failed Init shell script failed 6 Board is not capable of running the current firmware ver...

Страница 26: ...ogo with other WiFi wired information is shown on screen MicroSD is missing or not fully inserted Confirm USB is present and fully inserted MicroSD format or content is incorrect 1 If the door content was just updated this could be the cause Verify that the USB was updated following the correct formatting guidelines see Section 7 8 Otherwise it is unlikely unless the USB has failed The USB and con...

Страница 27: ...bility to read the storage devices Door power harness may have become disconnected or it could be faulty Disconnect the harness from the display module and measure 12VDC power No Content Found Screen Cannot find content to show and play images video content USB is missing from the door Confirm there is a USB connected to door If one is present verify it s fully inserted If not present insert a USB...

Страница 28: ... confirmed the display could have been turned off The power button can be pressed through the access slot 3 Check the door power harness white 2 pin Molex connector on the right side of the door and verify that wire routing and end connections are not faulty or somehow disconnected Use an ohmmeter to verify continuity in the wire s and or a multimeter to measure 12VDC across the wires for power Di...

Страница 29: ...DIGITAL MERCHANDISER 56X 77X MODELS NOTES FBD TECHNICAL SUPPORT 866 323 277 US 852 2369 3998 International www fbdfrozen com ...

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