FAZUA RIDE 50 TRAIL/STREET, Руководство по обслуживанию

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English | Service Handbook
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FIELD SUPPORT
Our FAZUA Field Support experts are here to help you in the field. They conduct technical training, keep
you up to date on all things FAZUA and give you valuable sales tips. To make sure they come to your store,
simply go to our B2B portal & request a visit from your assigned Field Support representative.
IN-PERSON TRAINING COURSES / ONLINE TRAINING COURSES
To make dealing with our drive systems as easy as possible, we always offer you various training options:
With our in-person training courses we invite you to take part in our annual training tour. Here you will get
to know our drive systems in up close and personal with our service experts and therefore get all service-
relevant information. This way you too become an expert and can offer your customers first-class service.
Dates and training locations can be found online in the B2B portal. If you can’t find a suitable in-person
training course for your purposes, you can also become a certified FAZUA Certified Partner through an
online training course. You can find all the details on our offers on our website.
VIDEO TUTORIALS
In order to make assembly and disassembly of our drive components even easier, we offer various video
tutorials in addition to our written assembly instructions. These can be found in the FAZUA B2B portal. Here
you can follow the individual assembly processes step by step and improve your service handling.
TEAMVIEWER
If necessary, we can access your computer and the connected FAZUA Bike via TeamViewer and solve the
problem together with you.
3.1.2 CERTIFIED TRADING PARTNERS