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15
TROUBLESHOOTING
Problem
Cause
Solution
Appliance does
not heat up
Preheat time too short
Malfunctioning appliance
Appliance not switched
on / switch knob(s) on
position
OFF
Allow the appliance to preheat
for a longer time
Unplug the appliance from the
wall outlet and contact qualifi ed
personnel to check and repair
the appliance
Set switch knob(s) to the
required cooking program
LOW
/ HIGH / WARM
The appliance
heats up but no
cooking program
has been selected
Malfunctioning appliance
Unplug the appliance from the
wall outlet and contact qualifi ed
personnel to check and repair
the appliance
The appliance
produces an odor
and emits smoke
Residues from the
production process are
eliminated during fi rst use
Malfunctioning appliance
Food on the outside of the
cooking pot / between the
cooking pot and the inner
heating element
This is normal and does not
indicate a defect or hazard.
During fi rst use, ensure ample
ventilation
Unplug the appliance from the
wall outlet and contact qualifi ed
personnel to check and repair
the appliance
Switch the appliance off and let
it cool down. Clean the cooking
pot and the inner heating
element throughly
If additional assistance is needed, please contact our Customer Assistance at
1-855-451-2897 (US).
TECHNICAL DATA
Rated voltage:
120V ~ 60Hz
Rated power input:
315W
Rated current:
2.6 A
Capacity of each pot: Max. 2.5QT
Slow Cooker Triple_201655_IM_US_V4_171215.indd 15
Slow Cooker Triple_201655_IM_US_V4_171215.indd 15
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12/15/17 11:30 AM