▪
Famag mixers are certified to meet strict European electrical safety standards. GFCIs are in use throughout
Europe as well, but specific construction standards differ in some ways, and incompatibility may exist
between a home’s GFCIs and the Famag mixer’s VFD (Variable Frequency Drive) circuitry. Experience has
shown that if your GFCIs trip with one Famag mixer, the same thing would happen with any other Famag
mixer, as well.
▪
For most users who have the GFCI problem, replacement of their outlet with an Eaton GFCI, model
TWRSGF15W, has solved the problem. This GFCI outlet is available from various sources online, and a
replacement like this should be done only by a qualified electrician.
▪
We’ve heard of only a handful of cases where the Eaton breaker also tripped, and those were resolved by
installing a Siemens QF120A circuit breaker. The Siemens breaker is available online, and is probably the
most sure-fire cure for tripping, so you might just want to go with one of these from the start. The Siemens
breaker is a different type that does not incorporate an outlet, and instead is installed in your home’s main
circuit breaker box, replacing your existing breaker for that circuit. This installation is something that should
only be done by a qualified electrician, and if your old GFCI was the type that was built into an outlet, that
old one would need to be replaced with a standard outlet, so that your GFCI protection for the circuit is
supplied only by the new Siemens breaker.
▪
Some users have used a common device called a “Three Prong/Two Prong” adapter, and this reportedly
has stopped GFCI-tripping for them. These adapters plug in between the appliance and the outlet. We
mention this type of device here because on Internet forums or elsewhere you may encounter advice to use
one. We cannot endorse the use of one of these adapter plugs because they eliminate the appliance’s
ground connection.
▪
NOTE:
For more information on solving GFCI tripping, including photos of the devices mentioned above,
see video #11 in the PHG Famag Use Video Library.
10.4 PROBLEM:
Bowl turns too slowly or doesn’t turn, with motor running (may be observed with bowl empty or
loaded):
◦
(10.4.1) Belts in base of mixer may be loose or burned-through
▪
See video #01 in the PHG Famag Use Video Library.
10.5 PROBLEM:
Dough hook turns too slowly, or doesn’t turn at all, with motor running (may be observed with bowl
empty or loaded):
◦
(10.5.1) Belts in base of mixer may be loose or burned-through
▪
See video #01 in the PHG Famag Use Video Library.
◦
(10.5.2) Chain in head of mixer may be detached
▪
See video #07 and video #08 in the PHG Famag Use Video Library.
10.6 PROBLEM:
Mixer’s head won’t lower all the way down. (Note that slight contact of the head’s vertical locking
pins and their sockets, during lowering, is normal.)
◦
(10.6.1) Upper and lower parts of the drive shaft coupler are probably turned slightly out of alignment.
▪
Manually turn the dough hook slightly in either direction. This will turn the upper coupler and allow lowering.
◦
(10.6.2) Head of mixer may be out of alignment at the hinge, requiring slight loosening of hinge bolts, and
realignment.
▪
See video #13 in the PHG Famag Use Video Library.
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