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10.0 Troubleshooting

 

IMPORTANT: 

Some parts of this section refer to resources in the online Famag Use Video Library at 

www.pleasanthillgrain.com. Those resources are an essential part of the Famag User Manual and are 

necessary

 for complete 

troubleshooting and maintenance. Following are three different options to access the Famag Use Video Library:

1: 

Enter the web address into your web browser: 

4phg.com/famag-mixer-video-library

2.

 

OR

 go to the footer of most any page on the PHG website, and under “Help & Info”, Click “Resources”, then scroll 

down to the “Product-Use Libraries” section, and click “Videos for Famag IM-5/8/10 Mixers”. 

3.

 

OR

 scan this QR code: 

TROUBLESHOOTING GUIDE

WARNING: 

If any inspection or work inside the mixer needs to be done, the mixer must first be disconnected from 

power. 

(Note that some internal diagnostic work for some potential issues must be done with power connected, and

all such work must be done only by an individual competent to do such work while avoiding contact with electric 
power and moving parts.)

10.1 PROBLEM: 

Rattling, knocking, or other irregular noises coming from mixer head:

 

(10.1.1) Drive chain in head of mixer may be too tight, or loose due to wear or sprocket mount slippage

Inspect chain and adjust to relieve tension or remove excess side-play. Either can create unusual noises.

See video #08 in the PHG Famag Use Video Library.

Famag mixers run exceptionally quiet overall, so it’s normal to hear the chain running and other sounds that 
would be drowned out by loud motor or gear noise in other mixers.

10.2 PROBLEM: 

Ringing or tinging noises coming from bowl area:

 

(10.2.1) Bowl Guard (over the top of the bowl) may be touching the bowl either constantly or intermittently

Replace the Bowl Guard Rest with SKU# GF8RT, the 

Nylon #2 Bowl Guard Disks (Pair)

. This retrofit will raise 

the guard’s position off the bowl.

(10.2.2) Bowl may be touching a Bowl Side Gap Guard either constantly or intermittently

Bowl Side Gap Guards are vertically-mounted stainless steel strips designed to block hands from being caught 
between the bowl and the mixer’s frame. If one has been bent out of shape, the turning bowl may contact it and 
make noise. To correct, bend the Gap Guard back into correct position, or replace it.  

10.3 PROBLEM: 

Mixer is plugged in but motor doesn’t run when start switch is pushed.

(10.3.1) Bowl Sensor 

(For mixers with tilting heads): The bowl sensor is located just above the rim of the bowl 

(when the mixer head is lowered).

 

NOTE: 

When a mixer doesn’t run, the problem is less often a defective part, and more often a need for 

readjustment, or cleaning of the bowl sensor or bowl rim. Concluding prematurely that a part is defective can 

10

Содержание IM-10S

Страница 1: ...Famag User Manual Professional Spiral Dough Mixers Models IM 5 8 10...

Страница 2: ...2...

Страница 3: ...uvering the equipment or seek assistance to team lift Work only with all provided protections and keep hands away from moving parts Do not remove or change the safety and protection devices of the mac...

Страница 4: ...tructions Clear and clean Remove all foreign objects from inside the bowl and clean the inside of the bowl the dough hook and the breaker bar for initial use Power Confirm that your power outlet is li...

Страница 5: ...ly stops To restart lower the guard and press the start button again At the end of the working cycle disconnect from power and clean the equipment including the bottom end of the bowl sensor on tiltin...

Страница 6: ...nds come from the head of the machine New sounds that develop gradually might escape notice but any kind of rattling knocking clattering or slapping sounds coming from the head of the machine would me...

Страница 7: ...1 year commercial or home warranty 1 The bowl and dough hook rotate at a ratio of 1 10 on regular speed models and at a ration of 1 12 13 on high hydration HH models For a breakdown of the RPM of the...

Страница 8: ...8 0 Parts Diagram 8...

Страница 9: ...w 4 Feet 29 Bowl Spindle 30 Plate Stop Screw w Sleeve 31 Recessed Socket Head Screw 6x10mm or 8x12mm 32 14x20x47 Bearing 33 Bowl Drive Assembly Support 34 8mm Set Screw for Large Pulley 35 Pulley Larg...

Страница 10: ...ust to relieve tension or remove excess side play Either can create unusual noises See video 08 in the PHG Famag Use Video Library Famag mixers run exceptionally quiet overall so it s normal to hear t...

Страница 11: ...sensor light is not lit then either the sensor or the main control board is defective Determination of which one is defective begins with replacement of the bowl sensor because it is more often at fa...

Страница 12: ...ker Some users have used a common device called a Three Prong Two Prong adapter and this reportedly has stopped GFCI tripping for them These adapters plug in between the appliance and the outlet We me...

Страница 13: ...a flat surface 10 9 PROBLEM When lifted the mixer s head drops on its own rather than staying in the raised position 10 9 1 The lift assist cylinder is worn out and needs to be replaced A Remove moto...

Страница 14: ...chines or for accidents caused by improvised use of the mixer For any dispute the jurisdiction is in Barcelona P G ME 12 0 Service Factory authorized service for Famag mixers is provided in the U S by...

Страница 15: ...13 0 Certificate of Conformity 15...

Страница 16: ...FA MAG S r l Via Pioppi C da Brugazza 25 98041 Monforte San Giorgio Fraz Marina ME ITALY P I 02618120832 LITOFAST Venetico ME 16...

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