27
Convection Steam Oven
User Manual
Troubleshooting
Normal Conditions
Problem
Cause
The steam oven produces a large amount of steam when
using any steam function. Most of the steam will be vented
from the front exhaust vent and some condensation water
may be found around the ventilation vent.
The fan will continue to run for 3 minutes after each
cooking mode in order to cool down the oven more
quickly.
Water condensation can
be found around the
ventilation vent or oven
The fan continues to
work after cooking is
finished
Common Issues
Problem
Possible Causes
Try to plug in the power
supply again
Close the oven door again
Install the water tank back
correctly until it snaps into
place
Disable the child lock
Contact customer support
Ensure it is connected to
power supply
Check if other electrical
appliances work normally
in this outlet
Contact customer support
Contact customer support
Steam oven is not
working
Solution
Power supply plug is not
connected correctly
Oven door is not closed
properly
Water tank is not in a
correct position
Child lock is enabled
Circuit board is damaged
Steam oven is not
connected to power supply
Malfunction of power
socket
Power cord is not working
Display is damaged
Circuit board is damaged
No Display
1
2
3
Display is not working
properly
