47
13. TROUBLESHOOTING
Situation
Check Point
No Picture
1.
Insert the CF card before turning on the B1080P-5.
2.
Check power cable and power switches.
3.
Ensure the video cables are connected between the player and
the Eyezone B1080P-5.
4.
Press the “TV MODE” button on the remote control to select the
correct output mode.
5.
Make sure the file format on the CF card is correct.
6.
Check if the display device is switched to correct video input
source.
No Response From
the Remote Control
1.
Ensure that there are 2 batteries (AAA size) in the remote control
and they are inserted the correctly.
2.
Check for any barrier between the remote control and the product.
No sound
1.
Check if the mute function is on.
2.
Check if the volume is set properly.
3.
Check if audio cable has been connected correctly.
No Responding while
pressing the wireless
touch – sensor buttons
1. Confirm the polarity of the battery.
Network Not Working
1.
Check your IP settings on the Network Setup page. (refer to 7.1)
2.
If using wired network, make sure the network cable is plugged in
on both the Eyezone B1080P-5 and your network hub.
