Operating Manual
35
5 Warranty Information
The Customer shall carry out a thorough inspection of the delivered project or equipment
with 21 days of delivery and shall give immediate written notification to the Company of any
omissions, defects or faults.
The Company warrants that the project or equipment delivered shall accord with the
Quotation or Pricing Schedule and related Company specifications, but it does not warrant its
fitness for any other purpose.
Extronics will make good, by repair or at Extronics option by the supply of a replacement,
defects which, under proper use in accordance with specifications and manufacturer’s
instructions, appear in the goods within a period of twelve calendar months after the goods
have been delivered and arise solely from faulty design, materials or workmanship, provided
always that defective parts have been returned to Extronics if Extronics shall have so
required.
The warranty of any goods is based upon a return to Extronics factory (Return to Base
Warranty) which will be at the Customers cost. The repaired or new parts will be delivered by
Extronics carriage paid. If you allege that goods are totally unfit for their purpose they must
be returned within 7 days of receipt. Site Warranty is expressly excluded from these terms
and conditions unless agreement is made in writing between the parties.
Extronics liability under this clause shall be in lieu of any warranty or condition implied by law
as to the quality or fitness for any particular purpose of the goods, and save as provided in
this clause Extronics shall not be under any liability, whether in contract, or otherwise, in
respect of defects in goods delivered or for any injury other (than personal injury caused by
Extronics negligence as defined in Section 1 of the Unfair Contract Terms Act, 1977),
damage or loss resulting from such defects or from any work done in connection therewith,
provided however that nothing in this clause shall operate to exclude any warranty or
condition implied by law as to the quality of the goods in the event that the goods when sold
by you or when sold by any person or persons to whom you may sell the goods shall become
the subject of a consumer sale as defined in the Supply of Goods (Implied Terms) Act, 1973
except that any claim under such warranty or condition shall have arisen from any act or
omission by you or by any person or persons selling the goods by way of a consumer sale.
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