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VEGA 3000 C/M/P Full Guide

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Transport the appliance only in its original packaging (to 

protect it against knocks and bumps).

In the event of an emergency (e.g., damaged housing, 

damaged power supply cable, penetration of liquids or 

foreign objects),

immediately switch off the appliance and disconnect it 

from the mains.

CAUTION: There is a risk of explosion if the battery is re-

placed by an incorrect type. Dispose of used batteries 

according to the instructions.

Appliances may be repaired only by authorized technicians. 

Unauthorized opening of the housing or inexpert repairs 

can not only result in considerable personal danger but 

will also invalidate your warranty and liability protection.

Location

Do not expose your terminal to a direct or indirect effect 

of high temperatures, as this may damage the equipment. 

Make sure that no foreign matter or fluid gets into the 

terminal.

Terminal VEGA should not be placed in close proximity of 

sources of vibration or oscillation.

Place the device on a flat solid surface, and at an appropri-

ate distance from the wiring or a socket outlet when using 

AC supply. Determine the distance according to the length 

of the connecting power supply cable.

The payment terminal uses a LAN, Wi-Fi or GPRS connec-

tion (dependent on the terminal type). Therefore use it in 

areas with undisturbed and sufficient quality of the signal.

Temperature / Working conditions

Near proximity of mobile phones, network adapters or 

other sources of electromagnetic radiation can cause 

failure or malfunction of the device. Therefore maintain 

a safe distance between the terminal and the sources of 

electromagnetic fields.

Protect the terminal against moisture and dust, as this 

may result in a shorter life of the equipment.

The terminal should be operated in a dry environment 

where working temperature is in the range of +0 to +50 °C

If an appliance is brought into the service area from 

a colder environment, condensation may occur. The 

appliance must be absolutely dry before activation. This 

requires an acclimatization time of at least two hours.

Ensure that the nominal voltage of the external power 

supply corresponds to the local mains voltage.

To completely separate the appliance from the mains 

voltage, switch off the appliance and disconnect it from 

the mains and remove the battery where relevant.

Ensure that no foreign objects (e.g., paper clips) or 

liquids enter the appliance’s housing. This may result in 

electric shock or short circuit.

Protect the appliance from vibrations, dust, moisture 

and heat.

Maintenance of the terminal

Always turn off the system before cleaning.

Read the product manual for detailed information about 

cleaning and maintenance.

The unit can be cleaned with a damp cloth or antistatic 

cloth. Do not use any chemicals.

Never use petrol or other solvents.

Otherwise, you may damage the plastic housing of the 

device.

LCD Display

If the display element is damaged and the liquid crystal 

solution leaks out onto your hands or clothing, please 

wash your hands or clothing immediately under running 

water for at least 15 minutes, using soap or alcohol. If the 

liquid comes into contact with your eyes, seek immediate 

medical care.

Guarantee

Any unprofessional intervention into the terminal or net-

work sources or in the event of improper use will void 

the warranty.

Important notes

Содержание VEGA 3000 C

Страница 1: ...VEGA 3000 User Guide C less MSR ICC Touch screen Printer Battery Mobile Payment Terminal Countertop VEGA 3000 C Countertop PIN Pad VEGA 3000 C P Mobile VEGA 3000 M Guide Version 4 0 2...

Страница 2: ...nder CVM limit 14 Over CVM limit 15 Sale with a chip card 16 Sale with magstripe 17 Sale with DCC 18 Sale with tip 19 MOTO or Manual PAN entry 20 Merchant receipt print error 21 Pre authorization 22 F...

Страница 3: ...ce between the terminal and the sources of electromagnetic fields Protect the terminal against moisture and dust as this may result in a shorter life of the equipment The terminal should be operated i...

Страница 4: ...is also provided with a keyboard a display and a thermal printer Data transmission between the terminal and the central authorisation server is via LAN GPRS or WiFi connection depending on terminal t...

Страница 5: ...nter for receipt printing and internet connection Vega 3000 P serves as a device for cardholder showing amount to pay reading card and PIN the merchant uses ECR to enter the amount control the payment...

Страница 6: ...re Vega 3000C does not contain a battery and must be connected to power all the time Plug terminal to power using enclosed DC adapter Power ON The terminal is switched ON automatically after connectio...

Страница 7: ...g Charging Cradle Base TosimplifyhandlingtheterminaltheCharging cradle base can be used Connect cradle to the power using the enclosed DC adapter as shown on the top right picture and insert terminal...

Страница 8: ...er Printer roll replacement 1 Ensure that the leading edge of the paper is flat and smooth free of any adhesive tape used to prevent the paper to unwind during transport etc 2 Open thebackcover ofthet...

Страница 9: ...ard roll size VEGA 3000 C width 57 mm 50 mm diameter max VEGA 3000 M width 57 mm 40 mm diameter max The approaching end of the roll is signalled by an end of roll colouring Emptypaper rolltrayis indic...

Страница 10: ...eenwheretherearethree symbols representing Sale function Menu and Quick Menu Castles Vega 3000 C M terminal com municates with the user via a 3 5 inch touch LCD display with a resolution of 320 480 pi...

Страница 11: ...h the chip facing up so that the magnetic strip on the right side is facing down A card reader is located in the lower part of the terminal After correctly entering the PIN the terminal communicates w...

Страница 12: ...canceltheoperation press theCancelkey theredbuttononthekeypad A button with a left arrow will appear on the display Press this button to return to the previous menu 00 Sale 01 Pre Authorization 02 Fin...

Страница 13: ...ick Pay function from Idle screen Sale function from Menu or Quick Menu or by typing amount on the numeric keypad The financial amount of sale is inserted After pressing the OK button the amount is sh...

Страница 14: ...holder verification by PIN is not re quiredforpaymentslowerthanCVMlimitand the card can be approved offline In excep tional cases according to the setting by the creditcardissuer thetransactionverific...

Страница 15: ...s held against the screen terminal above the con tactless logo See the picture below In case of sale with transaction amount above CVM limit the cardholder is verified by PIN xxx xx EUR Use card Card...

Страница 16: ...or signature depends on the card In case of using a chip card the card remains inserted in the reader throughout the whole transaction Removing the card during the transaction processing can damage th...

Страница 17: ...ay will show information about the card The user checks the card number and its validity displayed on the screen If the information matches the user confirms by pressing the OK key Ifthedataonthecardi...

Страница 18: ...Card currency sale with DCC 2 Terminal currency standard sale User select key 001 DCC or 002 standard Availability of this function depends on local configurationandconditions Thisfunctionis notavaila...

Страница 19: ...tandard transaction amount Original amount and tip are added and send for authorization as one final sale amount On the receipt the original amount and tip amount are printed separately Summary of tip...

Страница 20: ...s asked whether a customer is present Red button must be used in a case when the cardholder is not present MOTO Green button if the cardholder is present Manual PAN entry CVC or CVV is entered card de...

Страница 21: ...chantreceiptprinterror In acasewhen areceipt for amerchant is not successfully printed paper runs out paper jametc theterminalmightrequirechanging the paper or fixing paper jam etc and re print the re...

Страница 22: ...rror or at the request of the payment cardholder the user has the option to cancel the last successfully completed transaction The user enters the number of the last ticket 1 and the exact amount 2 Th...

Страница 23: ...the terminal is connected to the authorisation centre After a successful test of the connection the display shows the response from the authori sation centre and prints out a confirmation of the test...

Страница 24: ...them Brightness Enables to adjust display brightness Keyboard backlight Enables to switch on or off the backlight of the keyboard Keyboard beeping Enables to swich on or off the beeping of the keyboa...

Страница 25: ...inal disagrees with the bank s authorisation record it is required to contact the authorisation of payments department of the bank The first part of the Close Batch covers the transfer of offline tran...

Страница 26: ...his interval are printed Option File name is used Journal backups are deleted after four days so only journals from batches closed in last four days are available Journalhasitslimitforthemaximumamount...

Страница 27: ...WiFi password is entered via the terminal keyboard After confirming the password the terminal saves network settings and connects to the selected WiFi network Note Entering characters of WiFi passwor...

Страница 28: ...d ECR system the terminal can be paired or unpaired with the POS ECR If terminal is not paired with POS it is in standalone mode the Pair with POS com mand is available to connect to the POS If termin...

Страница 29: ...7 Card Brand Card brand such as VISA MasterCard etc 8 PAN Uniquenumberofthecardcontains information about Card brand Issuer bank code and card number Since this is sensitive information it is masked...

Страница 30: ...00 C max diameter 50 mm VEGA 3000 M max diameter 40 mm Graphic display 320 480 colour touch screen Keypad 12 alphanumeric keys 3 Function keys yellow correction red cancel green insert OK Bank card re...

Страница 31: ......

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