9
Quick Fixes
Problem:
When powering the system, all I hear is a loud and high-pitched squealing noise.
Cause:
The video card is not receiving sufficient or any supplementary required through the 6 pin PCI-E or
8 pin PCI-E power connections from the Power Supply Unit.
Solution:
Verify whether your card requires additional power connections. Depending on the model, these
are located at the back end of the card (opposite side of the DVI and VGA ports) or on the side of the card
near the back end. Ensure that you have connected the appropriate 6 or 8 pin PCI-E supplementary power
cables and are not using unapproved power adapter cables.
Problem:
The computer will only display a black screen after it boots into Windows.
Cause:
The integrated video adapter has not been disabled prior to installing the new PCI based video card
and/or not having uninstalled the display drivers from your previous display adapter.
Solution:
Ensure that the integrated video adapter has been disabled through your motherboard’s BIOS or
the Windows Device Manager prior to installing the new video card and that you have uninstalled the drivers
through the Windows Control Panel. After the new card has been installed, connect the monitor cable and if
required, any supplemental power adapters to the new video before booting up the system.
