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12. TROUBLESHOOTING  

 

PROBLEM 

CAUSE 

SOLUTION 

FIRST START-UP 

IT MAY BE NECESSARY TO REPEAT THE FIRST LOAD PHASE A FEW TIMES TO FACILITATE THE APPLIANCE INITIAL 

START-UP AS THE AUGER TUBE IS COMPLETELY EMPTY AND IT MAY TAKE A SPECIFIC PERIOD OF TIME TO FILL.

 

DISPLAY SWITCHED OFF 

POWER OUTAGE 

CHECK PLUG AND POWER SUPPLY. 

FAULTY ELECTRICAL CABLE  

CALL TECHNICAL SUPPORT.  

INTERRUPTED FUSE IN CONTROL BOARD 

CALL TECHNICAL SUPPORT.  

FAULTY CONTROL BOARD 

CALL TECHNICAL SUPPORT.  

FAULTY DISPLAY 

CALL TECHNICAL SUPPORT. 

ALAR COOL FIRE 

ACTIVE ALARM MISSING PELLETS 

ACTIVE ALARM IGNITION FAULT 

AL6 MISSING PELLETS 

AL6 NO FLAME 

NO FLAME 

POWER OUTAGE 

CHECK PLUG AND POWER SUPPLY. 

NO PELLETS 

CHECK HOPPER. 

AUGER TUBE BLOCKED BY FOREIGN BODY 

DISCONNECT PLUG, EMPTY HOPPER, REMOVE ANY FOREIGN 

BODY, SUCH AS NAILS, ETC. 

POOR-QUALITY PELLETS 

CHANGE PELLET TYPE. 

INSUFFICIENT PELLET SET VALUE AT MINIMUM HEAT 

OUTPUT 

CALL TECHNICAL SUPPORT. 

POWER OUTAGE 

SWITCH STOVE ON AND OFF, CHECK PLUG. 

ALAR NO IGN 

ACTIVE ALARM IGNITION FAULT 

AL5 IGNITION FAULT 

NO STAB 

NO PELLETS 

CHECK HOPPER. 

SAFETY THERMOSTAT TRIGGERED 

RESET THE MANUAL THERMOSTAT AT THE REAR OF THE STOVE 

FAULTY FUME SENSOR 

CALL TECHNICAL SUPPORT.  

AUGER TUBE BLOCKED BY FOREIGN BODY 

DISCONNECT PLUG, EMPTY HOPPER, REMOVE ANY FOREIGN 

BODY, SUCH AS NAILS, ETC. 

FAULTY AUGER TUBE MOTOR 

CALL TECHNICAL SUPPORT. 

FAULTY CONTROL BOARD 

CALL TECHNICAL SUPPORT. 

FAULTY EXHAUST BLOWER 

CALL TECHNICAL SUPPORT.  

DIRTY BURN POT 

CLEAN BURN POT. 

TEMPERATURE TOO COLD 

REPEAT SWITCHING-ON PHASE SEVERAL TIMES, EMPTYING THE 

BURN POT UPON EACH TIME. 

DAMP PELLETS 

CHECK PELLET STORAGE LOCATION. 

FAULTY GLOW PLUG 

CALL TECHNICAL SUPPORT.  

ALAR COOL FIRE 

 

AL1 POWER OUTAGE 

DURING OPERATION THE ELECTRICITY SUPPLY WAS 

CUT OFF 

IF FOR MORE THAN 20 SECONDS THE STOVE GOES OUT/BURN 

POT CLEANING IF FOR LESS THAN 20 SECONDS THE STOVE 

RESTARTS IN WORKING MODE 

BURN POT CLEANING 

WARNING APPEARS AFTER 8 HOURS OF STOVE 

OPERATION  (4/5 KW MODELS ONLY) 8 HOURS ARE 

CUMULATIVE 

TO CLEAR THE WARNING, PRESS ALL 3 BUTTONS ON THE 

DISPLAY FOR 4-5 SECONDS 

IRREGULAR SLOW FLAME 

ANTI-EXPLOSION DEVICE PLUG MISSING OR NOT CORRECTLY POSITIONED. 
PARTIALLY CLOGGED FLUE PIPE  

CLEAN FLUE PIPE IMMEDIATELY.  

COMBUSTION AIR NOT SUFFICIENT  

SUCTION PIPE CLOGGED. 

CLOGGED STOVE 

CLEAN BURN POT AND ASH DRAWER. 

FAULTY / DIRTY EXHAUST BLOWER 

GET IT CLEANED BY A SPECIALISED TECHNICIAN CALL 

TECHNICAL SUPPORT. 

INADEQUATE COMBUSTION AIR SET VALUE 

CALL TECHNICAL SUPPORT. 

ALAR FAN FAIL 

EXTRACTION FAULT ACTIVE ALARM 

AL4 EXTRACTION FAULT 

AL. FAN 

FAULTY OR DEFECTIVE EXHAUST BLOWER 

CALL TECHNICAL SUPPORT. 

THE BOARD DOES NOT HEAR THE MOTOR RUNNING 

(DEFECTIVE BOARD) 

CALL TECHNICAL SUPPORT. 

ECO/MODULE  

SET ROOM TEMPERATURE REACHED / CORRECT OPERATION, THE STOVE WORKS AT HEAT OUTPUT LEVEL 1. INCREASE 

SET ROOM TEMPERATURE SO THAT APPLIANCE GOES BACK TO "WORKING" MODE. 

STOP FIRE 

CLN-BURN POT 

CLEAN BURN POT 

BURN POT CLEANING 

PERIODIC CYCLE OF BURN POT CLEANING 

CORRECT OPERATION. 

STAND-BY / ECO STOP / PAUSE 

SET ROOM TEMPERATURE REACHED / CORRECT OPERATION. 

ALAR NEG. PRESS. FAIL 

ACTIVE ALARM MISSING DEPRESS- 

AL8 NO NEG. PRESS. 

AL. PRESS. SWITCH – NEG. PRESS AL 

EXCESSIVE OR INADEQUATE FLUE PIPE LENGTH 

FIREPLACE  NOT COMPLIANT, MAX 6 METRES OF TUBE WITH Ø 

80mm AT EACH 90° BEND OR T-CONNECTOR AS 1 METRE OF 

TUBE. 

CLOGGED OUTLET 

CLEAN FLUE PIPE / CALL AUTHORISED TECHNICIAN. 

BAD WEATHER CONDITIONS  

STRONG WIND. 

ALARM ACTIVE FLOW ALARM 

AL FLOW 

 

SENSOR DIRTY, FLUE CLOGGED OR DOOR OPEN. 

CALL TECHNICAL SUPPORT. 

ALAR SAF FAIL 

THERMAL-SAFETY ACTIVE ALARM 

AL7 THERMAL-SAFETY 

AL. SAF. 

BOILER TEMPERATURE TOO HIGH  

LET STOVE COOL DOWN, MANUALLY RESET THERMOSTAT ON 

BACK. IF THE PROBLEM REMAINS UNSOLVED, CONTACT A 

SPECIALISED TECHNICIAN.  

TEMPORARY POWER OUTAGE 

LET STOVE COOL DOWN, MANUALLY RESET THERMOSTAT ON 

BACK. SWITCH STOVE ON AGAIN. 

FAULTY EXCHANGER BLOWER  

CALL TECHNICAL SUPPORT.  

FAULTY THERMOSTAT WITH RESET  

CALL TECHNICAL SUPPORT.  

FAULTY CONTROL BOARD 

CALL TECHNICAL SUPPORT.  

21

Содержание SB 80

Страница 1: ...INSTRUCTION MANUAL PELLET STORAGE WATER HEATER PELLET THERMO STOVE Models SB 80 TEK 80 EN...

Страница 2: ...o facilitate stove s ignition 6 Should any anomaly concerning the flame be detected or however in any other case NEVER SWITCH OFF the stove by disconnecting it from the mains Use the relevant button D...

Страница 3: ...INSTALLATION WARNINGS p 9 06 01 CONNECTION SYSTEM SCHEMATICS p 11 07 INSTALLATION p 12 07 01 HYDRAULIC CONNECTION p 13 07 02 ELECTRICAL CONNECTION p 15 08 ELECTRONICS WITH N 100 3 BUTTON LED DISPLAY p...

Страница 4: ...s type Y the power supply cable may only be replaced by a qualified technician Should the power supply cable be damaged it can be replaced only by the manufacturer or by its technical assistance servi...

Страница 5: ...appliance will be automatically switched off It may take two separate ignitions to resume operation at ideal working conditions since the Auger tube is very long CAUTION If the stove is not properly i...

Страница 6: ...ket Temperatura uscita fumi C 230 136 Flue gas mass flow Flusso massico dei fumi g s 5 7 3 2 Efficiency Rendimento 90 0 93 5 Total heat output Potenza termica Kw 10 2 5 0 Water heat output Potenza ter...

Страница 7: ...mbly of the flue pipe must be carried out in a workmanlike manner and according to European UNI 10683 and national regulations local regulations and the technical specifications and warnings contained...

Страница 8: ...ould the existing flue opening not be perfectly perpendicular to the firebox fume outlet use an elbow to connect them The angle with respect to the vertical must never exceed 45 see figure to the side...

Страница 9: ...o an excess of oxygen wears the combustion chamber prematurely A poor draught however slows combustion resulting in a decrease in the stove temperature fume egress inside rooms a loss of stove efficie...

Страница 10: ...ges storage rooms for combustible materials etc These air intakes must be created in such a way that they cannot be obstructed either internally or externally and must be protected by a grille wire me...

Страница 11: ...RECT INSTALLATION Exhaust pipes must never be fitted pointing downwards or horizontally so that fumes are discharged directly through the external wall Outdoor air intake with non resealable grid Outd...

Страница 12: ...06 1 CONNECTION SYSTEM SCHEMATICS STORAGE WATER HEATER MODE THERMO STOVE MODE 11...

Страница 13: ...itable guards provided that they do not reduce the minimum cross section When in operation the pellet stove may cause a negative pressure in the room where it is installed No other naked flame applian...

Страница 14: ...40 85 0 03590 90 0 03960 100 0 04340 110 0 05150 Safety hydraulic circuit according to EN 1487 2014 or equivalent in force STORAGE HEATER INSTALLATION MODE ONLY Safety units are devices used in sanita...

Страница 15: ...talled The manufacturer assume no liability for damage to property or injury to persons following failure to install the safety devices correctly THERMO STOVE MODE INSTALLATION Remove the 2 covers for...

Страница 16: ...er on the rear of the item EXTERNAL THERMOSTAT If the item is chosen as a thermo stove an external thermostat may still be installed This operation may only be performed by authorised personnel Use a...

Страница 17: ...can be enabled or disabled Moreover if the time is set to OFF the clock ignores the corresponding control Caution set carefully to prevent overlapping of different activation times of different progra...

Страница 18: ...the exhaust blower switch on Any problem detected during the switching on phase is indicated on the display and the stove goes into alarm status Pellet loading After approx 1 minute the pellet loading...

Страница 19: ...ire alarm phase Should the alarm not be cleared the stove will in any case be switched off and the alarm message will remain on the display AL1 BLAC OUT Power outage alarm Power outage may occur with...

Страница 20: ...displayed and the system is shut down Unscrew the black cap near the pellet hopper cover and press the button to reset the contact SERVICE MESSAGE The stove will display the message SERVICE or SER du...

Страница 21: ...lid Caution Only use a dry cloth to clean the stove Do not use abrasive material or products that could corrode or bleach surfaces At the end of the season with the last ignition the pellet remaining...

Страница 22: ...MODE BURN POT CLEANING WARNING APPEARS AFTER 8 HOURS OF STOVE OPERATION 4 5 KW MODELS ONLY 8 HOURS ARE CUMULATIVE TO CLEAR THE WARNING PRESS ALL 3 BUTTONS ON THE DISPLAY FOR 4 5 SECONDS IRREGULAR SLOW...

Страница 23: ...ED CORRECTLY CALL TECHNICAL SUPPORT THERM DOOR SAFETY ALARM THERMAL SAFETY THERMOSTAT OR FIRE DOOR OPEN CLOSED INCORRECTLY LET THE STOVE COOL RE ARM THE MANUAL THERMOSTAT AT THE REAR RESTART THE STOVE...

Страница 24: ...tenance ____________ ____________ Technical Assistance Centre stamp Date 2nd maintenance ____________ ____________ Technical Assistance Centre stamp Date 3rd maintenance ____________ ____________ Tech...

Страница 25: ...needed to correctly use operate and perform maintenance on the appliance CUSTOMER Signature DEALER INSTALLER Signature CERTIFICATE OF INSTALLATION AND TESTING CUSTOMER _______________________________...

Страница 26: ...istics of the coating materials are excluded from the warranty the grains of the stones that are the main characteristic and that guarantee their uniqueness any small cracks or cracks that could be hi...

Страница 27: ...sponsibility for such disposal is to be borne by the owner and to not incur sanctions or adverse effects on the environment and health we recommend you contact the local administration the local waste...

Страница 28: ...tion totale ou partielle sans autorisation expresse de Eva Stampaggi S r l est interdite Die angegebenen Daten und Eigenschaften binden das Unternehmen Eva Stampaggi S r l nicht das sich das Recht vor...

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