Getting Started
110121-4001A
9
2.2
Frequently Asked Questions
The following are some of the most commonly asked questions about development systems:
Q: When I plug in power, my screen is white and nothing comes up on it.
A: Check the connector seating. The flat panel connector may have come loose in shipping.
Press it firmly into the panel and reapply power to your system.
Q: Is there online support?
A: Yes. Information about the Bitsy G5 hardware and software is available on the Eurotech
support site at
http://www.eurotech-inc.com
. See Section 2.3 for further details.
Q: When I plug in power, the LED doesn't turn on.
A: Your system may still be booting. The LED is software-controlled and is not necessarily
turned on at boot.
Q: Do I have to turn off the system before I insert a PCMCIA?
A: No. The Bitsy G5 supports hot-swapping of PCMCIA cards. Consult the operating system
documentation for details.
Q: Do I need to observe any ESD precautions when working with the system?
A: Yes. If possible, work on a grounded anti-static mat. At a minimum, touch an electrically
grounded object before handling the board or touching any components on the board.
Q: What do I need to start developing my application for the system?
A: You will need a flash ATA card (32 MB or larger, 128 MB recommended) and the cables
supplied with your system to interface your development station to the system. For further
direction, consult the Eurotech guide for the installed operating system.
Q: Who can I call if I need help developing my application?
A: Eurotech provides technical support to get your development system running. For customers
who establish a business relationship with Eurotech, we provide support to develop applications
and drivers.
Q: Can I upgrade the version of the operating system?
A: Yes. Eurotech provides regular operating system updates on its developers' web site. For
operating systems not maintained by Eurotech, contact the operating system vendor.
Q: I would like to interface to a different display panel. How can I do this?
A: Eurotech may have already interfaced to the panel of which you are interested. Consult
Eurotech for availability.
2.3
Errata, Addenda and Further Information
Errata and addenda to this manual are posted on the Eurotech support forums along with the latest
release of the manual. Consult the support forums any time you need further information or feel
information in this manual is in error. You may access the forums from the Eurotech support site,
http://www.eurotech-inc.com
In addition to manuals, the support forums include downloads, troubleshooting guides, operating
system updates and answers to hundreds of questions about developing applications for Eurotech
products. You may also post questions you have about Eurotech products on the forums.
