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DV 38 Gas Fireplace
Appendix
Appendix B: Warranty
The Warranty
The Company warrants the European Home Gas Appliance to be free from defects in materials and workmanship at the time of manufacture. On the European Home Gas Appliance, there is a
ten-year warranty on the firebox and its components, a five-year warranty on the main burner and pilot burner, and a one-year warranty on the gas control valve and fibre logs. Glass, plated/
painted finishes, and refractory lining are exempt.
Remedy And Exclusions
The coverage of this Warranty is limited to all components of the Gas Appliance manufactured by The Company.
This Warranty only covers European Home Gas Appliances installed in the United States or Canada.
If the components of the Gas Appliance covered by this Warranty are found to be defective within the time frame stated (see The Company's right of investigation outlined below). The Company
will, at its option, replace or repair defective components of the Gas Appliance manufactured by The Company at no charge, and will also pay for reasonable labor costs incurred in replacing or
repairing components. If repair or replacement is not commercially practical, The Company will, at its option, refund the purchase price of the European Home Gas Appliance.
This Warranty covers only parts and labor as provided above. In no case shall The Company be responsible for materials, components, or construction which are not manufactured or supplied by The
Company, or for the labor necessary to install, repair or remove such materials, components or construction. All replacement or repair components will be shipped F.O.B. the nearest Company factory.
Qualifications To The Warranty
The Gas Appliance Warranty outlined above is further subject to the following qualifications:
(1) The Gas Appliance must be installed in accordance with The Company installation instructions and local building codes. The Warranty on this European Home Gas Appliance covers only
the component parts manufactured by The Company. The use of components manufactured by others with this European Home Gas Appliance could create serious safety hazards, may
result in the denial of certification by recognized national safety agencies, and could be in violation of local building codes. This warranty does not cover any damages occurring from the
use of any components not manufactured or supplied by The Company
(2) The European Home Gas Appliance must be subjected to normal use. The Gas Appliances are designed to burn gas only. Burning conventional fireplace fuels such as wood, coal or any
other solid fuel will cause damage to the Gas Appliance, will produce excessive temperatures and will result in a fire hazard.
Limitations On Liability
It is expressly agreed and understood that The Company sole obligation, and purchaser's exclusive remedy under this Warranty, under any other warranty, expressed or implied, or in contract,
tort or otherwise, shall be limited to replacement, repair, or refund, as specified above.
In no event shall The Company be responsible for any incidental or consequential damages caused by defects in its products, whether such damage occurs or is discovered before or after
replacement or repair, and whether or not such damage is caused by Company negligence. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the
above limitation or exclusion may not apply to you. The duration of any implied warranty with respect to this European Home Gas Appliance is limited to the duration of the foregoing warranty.
Some states do not allow limitation on how long an implied warranty lasts, so the above may not apply to you.
Investigation Of Claims Against Warranty
The Company reserves the right to investigate any and all claims against this Warranty and to decide upon method of settlement.
The Company Is Not Responsible For Work Done Without Written Consent
The Company shall in no event be responsible for any warranty work done without first obtaining The Company's written consent.
Dealers Have No Authority To Alter This Warranty
The Company employees and dealers have no authority to make any warranties nor to authorize any remedies in addition to or inconsistent with those stated above.
How To Register A Claim Against Warranty
In order for any claim under this Warranty to be valid, The Company must be notified of the claimed defect in writing or by telephone, as soon as reasonably possible after the defect is discovered.
Claims against this Warranty in writing should include the date of installation, and a description of the defect.
Other Rights
This Warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
nOTE:
The Company,
as stated above, refers to European Home, a division of Europa Ja, Inc.
The Company reserves the right to make changes at any time, without notice, in design, materials, specifications, prices and also to discontinue colors, styles and products.
