Etisalat Travel Router, Руководство пользователя

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Etisalat Travel Router USER GUIDE
Trouble Shooting
TROUBLE
SHOOTING
This section provides an overview of common issues, and
possible solutions for the installation and operation of your
Travel Router.
1. Why your wireless client CAN NOT access the Internet?
When the Travel Router is configured to use Wireless
encryption (WEP, WPA/WPA2 etc), you need to ensure your
wireless adapter settings match your 3G Routers settings.
Please refer to your wireless adapter manual for more
information. Ensure that the wireless client is associated
with your Travel Router.
To check this connection (Windows XP), follow these steps:
• Click on Start > Control Panel > Network Connection
• Right Click on Wireless Network connection
• Select View Available Wireless Networks. The “Connect
to Wireless Network” screen appears. Ensure you have
selected the correct wireless network.
Ensure the IP Address assigned to the wireless adapter is
within the same subnet as your Travel Router. The Travel
Router has a default IP Address of 192.168.20.1. Wireless
adapters must have an IP Address in the same range (e.g.,
192.168.20.x). Although the subnet mask must be the same
for all the computers on the network, no two devices may
have the same IP Address. Therefore, each device must have
a unique IP Address.
To check the IP Address assigned to the wireless adapter,
follow the steps below:
• Click on Start > Run
• Type in CMD and press Enter.
• Type in “ipconfig /all” and press Enter
• Type in “ping 192.168.20.1” to check if you can access
the Travel Router
Note: If you have changed the default IP Address, ensure you ping the correct
IP Address assigned to the Travel Router.
2. Why does your wireless connection keep dropping?
Please try the following steps to improve the wireless signal
quality. Ensure the battery of your Travel Router is fully
charged.
• Try to keep the Travel Router at least 6 inches away from
the wall or other objects.
• Try changing the channel on the Router to a different channel to avoid
interference. Please refer to the Basic Wireless settings section of this
manual
• Keep your product away (at least 3-6 feet) from electrical devices that
generate RF noise, like microwaves, monitors, electric motors, etc.
3. Cannot establish a wireless connection?
Note: An Ethernet connection is required to troubleshoot the Travel Router.
When the Travel Router is configured to use Wireless encryption
(WEP, WPA/WPA2 or any encryption), you need to ensure that
your wireless adapter settings match. Please refer to your
wireless adapter manual for additional information.
• Move the Travel Router and the wireless client into the
same room, and then test the wireless connection.
• Try to disable all security settings such as WEP, and MAC
Address Control.
• Turn off the Travel Router and the client. Then turn the
Travel Router back on again, and then turn on the client.
• Ensure that all devices are set to Infrastructure mode.
• Ensure that the LED indicators are indicating normal
activity. If not, ensure that the AC power adapter is
firmly connected or the battery of the Travel Router is
charged.
• Ensure that the IP Address, subnet mask, gateway and
DNS settings are correctly entered on the computer.
• If you are using 2.4GHz cordless phones, X-10 equipment,
or other home security systems, ceiling fans, or lights,
your wireless connection may degrade dramatically, or
drop altogether.
• To avoid interference, you can change the wireless
Channel on your Travel Router.
• Keep your product at least 3-6 feet away from electrical
devices that generate RF noise. Examples include:
microwaves, monitors, electric motors, and so forth.