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ETAS Troubleshooting Problems
ES582.1 - User’s Guide 24
5 Troubleshooting Problems
This chapter gives some information of what you can do when problems arise
with the ES582.1 and when general problems arise that are not specific to a
certain software or hardware product.
5.1 Displays of the LEDs
For assessing the operating states and for removing errors of the ES582.1,
observe the display of the LEDs which provide information about the function
of the interfaces and the ES582.1 (see chapter 3.6 on page 15).
5.2 Problems with the ES582.1
The following table lists several possible problems and their corresponding
solution attempts. In case of further questions, please contact our technical
service (see chapter 9 on page 38).
Problem Diagnostics questions Possible solution
The computer does not
install the drivers when
the module is con -
nected for the first
time.
Has the USB driver
already been installed?
Check whether the mod -
ule is listed in the Win -
dows Device Manager. It
may already be installed,
or it was installed by the
operating system. Addi -
tional information con -
cerning the Device
Manager settings is
located in chapter 4.4
on page 20.
Is the USB port of the PC
defective?
Try using a different USB
port of the computer.
Restart the PC.
The USB driver is not
being installed.
Ensure that you are
logged in with the
required authorizations
for installing the driver
(administrator rights).