11
There are no cameras displayed on the monitor
The camera power supply is not correctly connected or damaged
•
The camera signal cable is not correctly connected or damaged
•
Try another channel input if connecting an analogue camera to the system
•
There is a connection issue with the monitor
•
Real-time image problems (eg. mono picture)
Set
Video Standard
option to PAL in the
General
menu on the DVR
•
The signal from the camera is too weak due to excess distance between camera and DVR.
•
The colour and brightness setting of the DVR are incorrect, enter the
Shortcut
menu for
Colour
•
settings
I cannot find the video files in Playback mode
Recording did not take place in the specified time range
•
The recording parameters have not been programmed correctly / switched off
•
Hard drive has been overwritten
•
Hard drive cannot be detected
•
DVR cannot detect hard disk
The DVR’s power supply is not correctly connected or damaged
•
The DVR has an incorrect power supply
•
The HDD has not been connected correctly
•
An incorrect HDD has been installed
•
The images appear unstable during playback
The recommend setting for 720p playback is 1 channel only
•
Frame rate is set to a low rate, enter the
Encode
menu and adjust the frame rate for future
•
recordings
Network connection to DVR is not stable
Network is not stable
•
DVR is not networked correctly
•
Incorrect network details have been entered in remote viewing platform
•
During remote viewing the image is not clear or the image is unstable
Broadband connection is not stable enough to support 720p streaming. Select
Extra Stream
as
•
opposed to
Main Stream
where applicable.
HDV 4 channel and 8 channel.qxp_Layout 2 17/03/2015 15:01 Page 11
