24
Troubleshooting
If you experience a problem with this product, please take a moment
to review the following information before requesting service.
Moreover, the problem might be caused by something other than
this product. Please also check the operation of the connected units.
If this product still does not operate correctly, contact the retailer
where you purchased it.
General
The Grandioso T1 does not turn on.
e
Confirm that the power cord is securely connected to both the
inlet on the back of the power supply unit and a power outlet.
e
Confirm that power is being supplied to the outlet to which
the power cord is connected by, for example, connecting
another device to it. Confirm that the DC power cord between
the main and power supply units is properly connected.
The Grandioso T1 automatically turns off.
e
This is because the automatic power saving function turned
the Grandioso T1 off.
Press the POWER button to turn it on.
Change the automatic power saving setting if necessary.
The main unit does not respond when buttons are pressed.
e
Multiple button presses without pause can cause the main unit
to not respond. After pressing a button, wait momentarily for
the main unit to respond.
There is noise.
e
Place the units as far away as possible from TVs and other
devices that have strong magnetism.
Clock sync
The CLOCK indicator does not stop blinking.
e
Set the clock (CLK>) to OFF when not using clock sync.
e
A clock signal to which the main unit cannot synchronize might
be being input. Check the connection of the clock connector
and the settings of connected devices. The Grandioso T1 only
supports 10MHz clock.
Playing records
The arm does not go down even when the arm lifter lever is
lowered.
e
Balance the tonearm and readjust the tracking force.
The pitch is wrong.
e
Select the rotation speed indicated on the record.
Playback is not possible; there is noise.
e
Reconnect the phono cable.
e
Fingerprints and dust on a record can cause noise and the
sound to skip. Use a commercially-available record cleaner to
clean records.
e
Clean the stylus.
e
If the stylus is worn-out, replace it.
e
Place the units as far away as possible from TVs, microwave
ovens and other devices that emit electromagnetic waves.
e
Plug the power cord into a different outlet.
Noise occurs when a record is playing.
e
Noise could occur if the tracking force is higher than cartridge’s
specified value. Readjust the tracking force so that it is the
specified value.
The sound is skipping.
e
Vibrations will cause skipping. Place the units in stable locations.
e
Clean the record.
e
Do not use scratched records.
e
Balance the tonearm and readjust the tracking force.
The stylus and sound might skip if the tracking force is lower
than the cartridge’s specified value.
e
If the stylus is bent, replace it.
The motor unit or base unit has been displaced by an earth-
quake or other shock, for example.
e
Follow the procedures in “Resetting the motor unit to its
default position” on page 20 to readjust the position.
Since the Grandioso T1 uses a microcontroller, external noise
and other interference can cause it to malfunction. If this
occurs, turn the product off once, and then restart it after
waiting for about one minute.
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