Eskuta Limited warrants by way of replacement due to defects in
material and/or workmanship components purchased new from
Eskuta Limited or from an approved Eskuta reseller subject to
the following terms and limitations.
THE PERIOD OF WARRANTY for Eskuta e-bikes shall be one (1)
year from the date of purchase, with an 8,000-kilometre
limitation.
THIS WARRANTY INCLUDES:
– Bicycle Frame
– Bicycle components (other than wear Items referred
to below), front forks, suspension and all electrical
components (including controller, display, console,
motor, battery and battery charger).
GENERAL EXCLUSIONS:
i. Apply only to components purchased new from Eskuta
Limited or purchased new from an Eskuta approved
reseller, and warranty coverage commences from the
original date of purchase by the original purchaser
and proof of purchase will be required to validate the
warranty claim. All warranty claims must be made to
Eskuta Limited or through an Eskuta-approved reseller
and before a warranty claim can be processed.
ii. Does not cover improper assembly or improper use,
servicing or maintenance.
iii. Does not include Wear Items including but not by way
of limitation – tyres, inner tubes, chains, chain wheels,
sprockets, brake pads, pedals, pedal cranks, handlebar
grips, or cables, which are not covered under warranty.
iv. Does not cover normal wear and tear, including
corrosion, rust, hairline cracks in paint, chips in paint,
water damage, the results of fatigue and any damage,
failure or loss caused by accident, misuse, neglect,
abuse, theft or failure to follow assembly, re-assembly
or disassembly or other instructions or warnings.
vii. Does not cover competition or racing use, installation of
parts or accessories that are not qualitatively equivalent
to genuine Eskuta parts, abnormal strain, neglect,
or abuse, lack of proper maintenance & accident
or collision damage.
Eskuta Limited must perform all warranty services or Eskuta
approved warranty/service centres or a specialist e-bike centre
of the customer’s choice with prior written approval from
Eskuta Limited. Warranty services include the costs of parts
and reasonable labour up to a maximum labour charge of
£75.00, but doe’s not include the cost of shipment, packaging or
transportation.
If you elect to repair a defective product yourself or if you use a
replacement component not supplied by Eskuta Limited or an
authorised Eskuta reseller, Eskuta Limited will not be liable for
any damage, failure or loss caused by the use of such
unauthorised component and the warranty will be void.
Disassembling any part or component beyond that which is
shown in the Eskuta Owner’s Manual will void the warranty of
that item and any other components that Eskuta Limited
determines are affected by such disassembly.
THE CUSTOMER’S RESPONSIBILITY under this warranty shall
be to: -
viii. Operate and maintain the e-bike as specified in the
appropriate Owner’s Manual.
ix. Give notice to Eskuta or an authorised Eskuta e-bike
reseller of any and all apparent defects within seven (7)
days after discovery, and make the bike available at that
time for inspection and repairs at such dealer’s place of
business.
WARRANTY TRANSFER:
To transfer any remaining warranty from the original purchaser
to any subsequent purchaser, it is imperative that the bike be
inspected and registered for warranty by an authorised Eskuta
e-bike reseller. In order for this warranty to remain in effect, this
inspection and registration must take place within ten (10) days
after transfer. A reasonable dealer imposed fee may be charged
for the inspection.
ESKUTA LIMITED MAKES NO OTHER WARRANTY OF ANY
KIND, EXPRESSED OR IMPLIED. ALL IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE
WHICH EXCEED THE OBLIGATIONS AND TIME LIMITS STATED IN
THIS WARRANTY ARE HEREBY DISCLAIMED BY ESKUTA LIMITED
AND EXCLUDED FROM THIS WARRANTY.
ALSO EXCLUDED FROM THIS WARRANTY ARE ANY INCIDENTAL
OR CONSEQUENTIAL DAMAGES INCLUDING LOSS OF USE.
NON-WARRANTY COSTS:
Call out fee – to include the first hours labour £75.00
Call out fee vehicle mileage £0.40p per mile
Labour rate per hour (after the first hour) £50.00
These warranty terms and limitations do not affect your
statutory rights.
DISCLAIMER
1. The contents of this user’s manual is for explanation of
operation, not for reference of product specification
2. Illustrative representation of this user’s manual may be
different with actual products; please refer to actual sale product
literature
3. Eskuta reserves the right of change in order to improve the
performance of products, no further notice will be given
4. This bicycle is equipped with a speed-limiting device. Any
tampering is strictly prohibited. Should the speed controller be
tampered with in any way this then will invalidate your bicycles
warranty
5. Improper use, both on and off-road, if used incorrectly or
unmaintained will invalidate your bicycles warranty.
6. The warranty of this Eskuta bicycle is totally at the discretion
of Eskuta Limited.
Owners Handbook
Warranty
17
