Esi-Mail Setup and User’s Guide
Introduction
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Introduction
Esi-Mail
™
is a unified messaging option for the ESI E-Class phone systems. With ESI’s Esi-Mail, you
can view your voice and email messages in one inbox
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, prioritize each message by importance, and
select for playback voice mail messages in any order.
The Esi-Mail toolbar integrates with Microsoft
®
Outlook 2000/2002
®
and allows for synchronized
control between your Outlook inbox and your ESI Phone System voice mailbox. For example, as you
delete voice mail messages using your Outlook inbox, they are deleted from your voice mailbox. While
listening to a message, you can easily reply to or call back the user that left the message. Any time you
launch Outlook, your inbox reflects all the message activity in your voice mailbox.
Full voice mail control is provided through an Outlook add-in toolbar. Voice mail messages are played
through the ESI Feature Phone associated with the voice mailbox, eliminating the need for PC speakers
or an external microphone.
While out of the office, remote email notification allows you to keep track of incoming voice mail
messages when using an Internet email account. Each notification is delivered to your specified email
address and includes the date, time, and the caller’s name and number (if Caller ID is available).
Microsoft Outlook 2000 or Outlook 2002 and the Esi-Mail software must be installed on your computer
before you can use Esi-Mail unified messaging. Esi-Mail software is not required for remote email
notification.
About this guide
This guide covers the following topics
System requirements
Installation
Configuration
Using Esi-Mail
Troubleshooting
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Esi-Mail currently supports Outlook 2000 and 2002 only.
