ESI-50L Administrator’s Manual
Feature description: SMDR
G.1
Feature description:
SMDR
SMDR (station message detail reporting)
call records are output in real time via an ESI Communications
Server’s
Maintenance/SMDR
serial port. Connect a standard serial printer or call accounting system to the serial
port. SMDR data will be stored temporarily if a laptop is connected for programming (five minutes after you exit
programming mode, the buffered SMDR will resume output to the serial port).
The output from the serial port is: 8 data bits, 1 stop bit, and no parity [the baud rate is selected by the Installer].
SMDR may be output in one of three formats, selected in system programming:
tabular
,
CSV
, or
extended
.
The tabular format is the default.
Tabular SMDR format
ESI’s tabular SMDR output format, which is compatible with the standard Panasonic
®
DBS
®
format except for
the last two (ESI-exclusive) items, is as shown below:
Four-digit dial plan
1 2 3 4 5 6 7 8
12345678901234567890123456789012345678901234567890123456789012345678901234567890
T MM/DD HH:MM:SS HH:MM:SS NNNN XXXXXXXXXXXXXXXXXXXXXXXXXXX AAAAAAAAAA EE RR LLL
Three-digit dial plan
1 2 3 4 5 6 7 8
12345678901234567890123456789012345678901234567890123456789012345678901234567890
T MM/DD HH:MM:SS HH:MM:SS NNN XXXXXXXXXXXXXXXXXXXXXXXXXXX AAAAAAAAAA EE RR LL
The columns are:
•
Call type
— Outbound (“O”), inbound (“I”) or transferred (“T”) at column 1.
•
Date
(“MM/DD”) — Begins at column 3.
•
Start time
(“HH:MM:SS”) — Begins at column 9.
•
Duration
(“HH:MM:SS”) — Begins at column 18.
•
Extension number
(“NNNN” under the four-digit dial plan, “NNN” under the three-digit dial plan) — Begins at
column 27.
•
Digits dialed
(right-justified)
/Caller ID
(left-justified) — Begins at column 32 under the four-digit dial plan or
column 31 under the three-digit dial plan (28 characters).
•
Account code
(“AAAA”) — Begins at column 60. (See also “SMDR format when using account codes,”
page G.5.)
•
Esi-Link home location number
(“EE”)
1
— Begins at column 71.
•
Esi-Link remote location number
(“RR”)
1
— Begins at column 74.
•
CO line number
(“LLL” under the four-digit dial plan, “LL” under the three-digit dial plan) — Begins at column 77.
Each record is terminated with a line feed and carriage return character.
1
Used only when Esi-Link is enabled and programmed. Esi-Link SMDR records are generated at only the home location.
