User Manual
26
— THIS WARRANTY IS VALID IN NEW ZEALAND ONLY —
NEW ZEALAND WARRANTY TERMS & CONDITIONS
COOKING APPLIANCES
To help care for your investment, be sure to register your
appliance online. Registration will help you if you need to
arrange service in the future, and serves as a record of
your purchase—including critical information like model
number and serial number – that you can refer to at any
time. Simply visit the below website, or ask your retailer
for help: www.esatto.house/nz/registration
WARRANTY
These products are covered by a warranty for a period
of 24 months from the date of purchase, subject to the
following conditions*. The warranty covers rectification
free of charge of any fault arising from defective materials
or components, or faulty workmanship or assembly.
* The conditions above mentioned are:
1. That the purchaser carefully follows all instructions
packed with the product;
2. That the purchaser and/or installer carefully
follows the installation instructions provided
and complies with electrical wiring regulations,
gas and/or plumbing codes;
3. That the purchaser carefully follows instructions
provided in the owner’s handbook relating to the
proper use and care of the product and does not use
the product for any purpose other than the domestic
use for which it has been designed;
4. Commercial use of the product for professional
or industrial purposes will void this warranty.;
5. That the product was purchased and installed
in New Zealand;
6. That this warranty does not extend to:
a) optional glass lids for hobs apart from claims
which relate to mechanical or physical damage
thereof at the date of purchase;
b) ‘consumable’ parts such as light bulbs or filters;
c) damage to ceramic glass caused by liquid or solid
spill-overs, lack of maintenance, or impact;
d) damage to surface coatings caused by cleaning
or maintenance using products not recommended
by the owner’s handbook;
e) defects caused by normal wear and tear,
accident, negligence, alteration, misuse
or incorrect installations;
f) a product dismantled, repaired or serviced
by any serviceman other than an authorised
service agent;
g) a product not in possession of the original
purchaser;
h) damage caused by power outages or surges
i) damage caused by pests
(eg. rats, cockroaches etc.)
7. That if the product is a freestanding microwave oven
or small appliance it must be returned to the dealer/
retailer for servicing. These products, unless stated
otherwise, have a 12 month warranty from original
date of purchase with 24 months on the microwave
magnetron; Waste disposers have a 12 month
warranty.
8. The provision of service under this warranty is limited
by a 25km boundary from the retailer where the
product was purchased except for microwaves. Such
travelling outside of these limits will incur commercial
cost to be paid by you, regulated by the number of
kilometres travelled beyond the 25km limit (50km
return trip). Microwaves are to be delivered to the
nearest authorised service agent by the customer.
Please refer to your user manual for any further conditions
that may apply to your specific model.
Nothing herein contained shall be construed in any way
as excluding or limiting your rights under the Consumer
Guarantees Acts 1993.
For Service please visit www.applico.co.nz/service or
contact the dealer/retailer from whom you purchased the
product from or call the 0800 number listed below. If you
are unable to establish the date of purchase, or the fault
is not covered by this warranty, or if the product is found
to be in working order, you will be required to bear all
service call charges.
Registration of this warranty constitutes acceptance of
the terms and conditions of this warranty.
Should you require any assistance, please call Customer
Services on 0800 763 448.
Distributed by Applico Ltd. www.applico.co.nz July 2019
After registering your appliance online, we recommend
you fill out the below information for your reference and
keep this warranty card in a safe place.
Warranty (NZ)
