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Chapter 1: Introduction
Election Systems and Software’s Ballot on Demand is a ballot publishing tool that
allows you to control the printing of the ballots you created using Image Manager.
Use Ballot on Demand to print all of your ballots or send your ballot formats to an
outside printing company and use Ballot on Demand to print additional ballots on
Election Day.
ES&S recommends using the Okidata 9300 printer in conjunction with Ballot on
Demand. No other printer is recommended for use with BOD at this time.
This manual is a guide for use of the Okidata 9300 printer and Ballot on Demand
for ES&S paper ballot tabulators. It includes a detailed set of procedures for the
printer and the Ballot Image Manager that must be followed to ensure high quality
BOD ballots. Following all of these procedures ensures your scanner can read
your BOD ballots accurately.
Contacting ES&S for Technical Support
This user’s manual should aid you in accomplishing most ballot printing tasks.
However, if you need additional assistance, or if you encounter a processing
problem or system error, ES&S’s technical support staff can provide advice and
help you resolve the situation.
When you contact ES&S for technical support, please be near your printer. In
addition, be prepared to provide the following information to the support
representative:
•
The model number
of the product you are using.
•
The
exact
wording of any messages
that appeared on your printer.
•
A description of what happened,
what you were doing when the problem
occurred, and how you tried to solve the problem.
Support representatives are available between 8:00 a.m. and 5:00 p.m. Central
Standard Time, however, support hours are extended during election periods.
