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Checking Messages on the LCD Screen. . . . . . . 181
Checking the Printer Status - Windows. . . . . . . 182
Checking the Printer Status - Mac OS. . . . . . . . 183
Removing Jammed Paper. . . . . . . . . . . . . . . . . . . 183
Removing Jammed Paper from Inside the
Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .183
Removing Jammed Paper from Rear Cover. . . . 185
Removing Jammed Paper from the Paper
Cassette. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186
Paper Does Not Feed Correctly. . . . . . . . . . . . . . . 187
Power and Control Panel Problems. . . . . . . . . . . . 189
Cannot Print from a Computer. . . . . . . . . . . . . . . 190
Checking the Connection (USB). . . . . . . . . . . . 190
Checking the Connection (Network). . . . . . . . .190
Checking the Software and Data. . . . . . . . . . . . 191
Checking the Printer Status from the
Computer (Windows). . . . . . . . . . . . . . . . . . . .193
Checking the Printer Status from the
Computer (Mac OS). . . . . . . . . . . . . . . . . . . . . 195
When You Cannot Make Network Settings. . . . . . 195
Cannot Connect from Devices Even Though
Network Settings are No Problems. . . . . . . . . . 195
Checking the SSID Connected to the Printer. . . 197
Checking the SSID for the Computer. . . . . . . . .197
Cannot Print from an iPhone or iPad. . . . . . . . . . 198
Printout Problems. . . . . . . . . . . . . . . . . . . . . . . . 198
Printout is Scuffed or Color is Missing. . . . . . . .198
Banding or Unexpected Colors Appear. . . . . . . 199
Colored Banding Appears at Intervals of
Approximately 2.5 cm. . . . . . . . . . . . . . . . . . . .199
Blurry Prints, Vertical Banding, or
Misalignment. . . . . . . . . . . . . . . . . . . . . . . . . .200
Print Quality is Poor. . . . . . . . . . . . . . . . . . . . .200
Paper Is Smeared or Scuffed. . . . . . . . . . . . . . . 201
Paper is Smeared During Automatic 2-Sided
Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202
Printed Photos are Sticky. . . . . . . . . . . . . . . . . 202
Images or Photos are Printed in Unexpected
Colors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203
Colors Differ from What You See on the
Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203
Cannot Print Without Margins. . . . . . . . . . . . . 204
Edges of the Image are Cropped During
Borderless Printing. . . . . . . . . . . . . . . . . . . . . .204
The Position, Size, or Margins of the Printout
Are Incorrect. . . . . . . . . . . . . . . . . . . . . . . . . . 204
Multiple Originals are Copied onto a Single
Sheet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205
Printing Position of Photo Stickers is Incorrect. 205
Printing Position on a CD/DVD is Incorrect. . . 205
Printed Characters Are Incorrect or Garbled. . . 205
The Printed Image Is Inverted. . . . . . . . . . . . . . 205
Mosaic-Like Patterns in the Prints. . . . . . . . . . .206
Uneven Colors, Smears, Dots, or Straight
Lines Appear in the Copied Image. . . . . . . . . . .206
Moiré (Cross-Hatch) Patterns Appear in the
Copied Image. . . . . . . . . . . . . . . . . . . . . . . . . 206
An Image of the Reverse Side of the Original
Appears in the Copied Image. . . . . . . . . . . . . . 206
The Printout Problem Could Not be Cleared. . . 207
Other Printing Problems. . . . . . . . . . . . . . . . . . . 207
Printing Is Too Slow. . . . . . . . . . . . . . . . . . . . . 207
Printing Slows Down Dramatically During
Continuous Printing. . . . . . . . . . . . . . . . . . . . .208
Cannot Cancel Printing from a Computer
Running Mac OS X v10.6.8. . . . . . . . . . . . . . . . 208
Cannot Start Scanning. . . . . . . . . . . . . . . . . . . . . 208
Scanned Image Problems. . . . . . . . . . . . . . . . . . . 209
Uneven Colors, Dirt, Spots, and so on Appear
when Scanning from the Scanner Glass. . . . . . . 209
The Image Quality Is Rough. . . . . . . . . . . . . . . 210
Offset Appears in the Background of Images. . . 210
Text is Blurred. . . . . . . . . . . . . . . . . . . . . . . . . 210
Moiré Patterns (Web-Like Shadows) Appear. . . 210
Cannot Scan the Correct Area on the
Scanner Glass. . . . . . . . . . . . . . . . . . . . . . . . . .211
Cannot Preview in Thumbnail. . . . . . . . . . . . . 211
Text is Not Recognized Correctly when
Saving as a Searchable PDF. . . . . . . . . . . . . . . . 211
Cannot Solve Problems in the Scanned Image. . 212
Other Scanning Problems. . . . . . . . . . . . . . . . . . . 213
Other Problems. . . . . . . . . . . . . . . . . . . . . . . . . . 213
User's Guide
Contents
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