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Chapter 6 Troubleshooting
6
Roll paper cover will not open
When the roll paper cover is locked and will not open, follow the steps below to return the autocutter blade to
the normal position to unlock the roll paper cover.
1
Open the receipt unit.
2
Use an object with a pointed tip such as a ballpoint pen or tweezers to turn the knob
of the autocutter blade in the direction of the arrow until you see a pin in the open-
ing of the frame, as shown in illustration below.
knob
pin
