228
Parent topic:
Scanning Software Does Not Operate Correctly
If your scanning software does not operate correctly, try these solutions:
• Make sure your computer has adequate memory and meets the system requirements for your
operating system.
• Make sure your computer is not running in a power-saving mode, such as sleep or standby. If so,
wake your system and restart your scanning software.
• If you upgraded your operating system but did not reinstall your scanning software, try reinstalling it.
• In Windows, make sure your product is listed as a valid device in the
Scanners and Cameras
control
panel.
• Try scanning at a lower resolution or increase the free space on the computer's hard disk. Scanning
stops if the total data size reaches the limit.
• Use the Epson Scan 2 Utility on your computer to reset the scanner software settings. If resetting the
settings does not solve the problem, uninstall and reinstall the scanner software.
Parent topic:
Related concepts
Uninstall Your Product Software
Related references
Windows System Requirements
Mac System Requirements
Cannot Start Epson Scan 2
If you cannot start Epson Scan 2, try these solutions:
• Make sure your product is turned on and any interface cables are securely connected at both ends.
• Make sure Epson Scan 2 is selected as your scanning program.
• Make sure your computer is not running in a power-saving mode, such as sleep or standby. If so,
wake your system and restart Epson Scan 2.
• Check the connection setting and test the connection using Epson Scan 2 Utility:
Windows 10:
Click
and select
EPSON
>
Epson Scan 2 Utility
. Make sure the correct product is
selected. If necessary, select the
Other
tab and click
Reset
.
Содержание ST-C2100
Страница 1: ...ST C2100 User s Guide ...
Страница 2: ......
Страница 14: ...14 Product Parts Inside 1 Document cover 2 Scanner glass 3 Scanner unit 4 Control panel ...
Страница 96: ...96 10 Select the Layout tab 11 Select the orientation of your document as the Orientation setting ...
Страница 120: ...120 You see an Epson Scan 2 window like this ...
Страница 134: ...134 You see a screen like this 2 Click the Save Settings tab ...
Страница 139: ...139 You see this window ...
Страница 208: ...208 3 Open the scanner unit with both hands until it locks and remove any jammed paper inside ...