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Solving Problems

There are several ways to diagnose problems:

■

To identify the most common problems, check for Control Panel Messages.

■

If your PictureMate is connected to your computer and you’re not sure whether 
the problem is coming from PictureMate or the computer, run a printer check as 
described in Running a Printer Check. 

For solutions to specific problems, see these sections:

■

Software Installation Problems

■

Printing Problems

■

Memory Card Problems

■

Print Quality Problems

■

Problems With Paper Feeding

■

Miscellaneous Printout Problems

If you need to uninstall and then reinstall your software to solve your problem, see 
Uninstalling PictureMate Software.

If the solutions here don’t solve your problem, see Where To Get Help.

Control Panel Messages

If your PictureMate has any problems, you can check the PictureMate screen for a 
message. If you see one of these messages, here’s what to do: 

Message What 

to 

Do

Purchase a PictureMate Print Pack and replace the photo 
cartridge with a new one. If the cartridge is new, check 
to make sure it is inserted correctly. See Replacing the 
Photo Cartridge. 

Содержание PictureMate - Compact Photo Printer

Страница 1: ......

Страница 2: ...Compatible Memory Cards 23 Photo Image File Requirements 23 Inserting Your Memory Card and Copying Photos 24 Configuring PhotoStarter 27 Configuring CardMonitor 28 Preparing to Remove a Memory Card 28 Saving Your Photos to an External CD R RW Zip or Flash Memory Drive 29 Storing and Displaying Your Printed Photos 31 Storing Your Prints 31 Displaying Your Prints 31 Storing Unused Paper 32 Printing ...

Страница 3: ...ting Wirelessly From a Bluetooth Device 60 Printing With Bluetooth 61 Choosing Bluetooth Settings 62 Replacing the Photo Cartridge 65 Checking Your Cartridge Status Ink Level 65 Buying a PictureMate Print Pack 70 Removing the Used Photo Cartridge 71 Inserting the New Photo Cartridge 73 Taking PictureMate With You 76 Cleaning PictureMate 77 Improving Print Quality 78 Cleaning the Print Head Directl...

Страница 4: ...lling From a Macintosh Using OS 9 99 Setting Up Network Printing 100 Windows XP and 2000 101 Windows Me and 98 103 Macintosh OS X 10 2 x 10 3 x 105 Macintosh OS 9 106 System Requirements 109 Windows System Requirements 109 Macintosh System Requirements 109 Important Safety Instructions 111 PictureMate Safety Instructions 111 Photo Cartridge Safety Instructions 112 PictureMate Screen LCD Safety Ins...

Страница 5: ...evices 120 Standards and Approvals 121 Notices 123 How many photos will I get from a PictureMate Print Pack 123 PictureMate Print Pack Satisfaction Guarantee 124 Copyright Notice 124 A Note Concerning Responsible Use of Copyrighted Materials 125 Trademarks 125 ...

Страница 6: ...5 ...

Страница 7: ...ithout a computer see the Using PictureMate Without a Computer book To install software for using PictureMate with your computer see the Using PictureMate With a Computer booklet packed with your PictureMate software CD Please follow these guidelines when reading these instructions Warnings must be followed carefully to avoid bodily injury Cautions must be observed to avoid damage to your equipmen...

Страница 8: ...ve Go back or stop printing Use these buttons to move through menu options Memory card light flashes when reading card on when card is in printer USB port for PictBridge cameras external drives or optional BluetoothTM adapter Power cable USB port for computer Handle Cartridge door Memory card door Output tray catches printed photos Click to print LCD menu screen ...

Страница 9: ...t the right edge with the glossy side up Caution Don t load plain paper this may cause damage to PictureMate Note Load a maximum of 20 sheets at one time If you are printing more than 20 photos PictureMate will prompt you when it is time to load more paper Make sure paper is glossy side up to prevent smearing For best results don t touch the glossy surface of the paper Load glossyside up Open and ...

Страница 10: ...tureMate Photo Paper 100 sheets are included in the PictureMate Print Pack part T5570 along with a PictureMate Photo Cartridge Note If you are out of PictureMate Photo Paper but do not see the replace cartridge message you can still print In this case PictureMate Photo Paper from a new Print Pack or Epson Premium Glossy Photo Paper Borderless 4 6 inches part S041727 100 sheets may be used See How ...

Страница 11: ...Windows Computer Printing From a Macintosh Computer Tip If your digital camera supports PRINT Image MatchingTM P I M or P I M II or Exif Print you can use these technologies to ensure the most accurate reproduction of your photographs See Printing Photos Using Film Factory Printing From a Windows Computer You can print your photos from imaging applications in Windows 1 Open your photo in your prog...

Страница 12: ...h a white border all around If your photo is longer than it is wide select Portrait orientation if it is wider than it is long select Landscape If you want to adjust your photo colors you can change the Color Option Select Auto Correction to automatically adjust colors Sepia to change the colors to brown for an old fashioned look Black White to change a color photo to a black and white one or No C...

Страница 13: ...aying Your Printed Photos for steps on properly storing your printed photos Selecting Default Settings Your printer settings only apply to the program you re currently using If you want you can change the Windows default printer settings for all your programs 1 Right click the printer icon in the lower right corner of your screen taskbar 2 Select Printer Settings You see the Printing Preference or...

Страница 14: ...cintosh OS 9 instead 1 From the File menu select Page Setup You see this menu 2 Open the Paper Size menu and place your cursor on a 4 6 in option You see these extended options Select 4 6 in Borderless to print without any borders Select 4 6 in Borders to print with a white border all around 3 Select the direction you want your photo to print as the Orientation setting Select for vertical orientat...

Страница 15: ... 7 Select your print settings as follows To bring out the fine details in your photo select Enhance Fine Details printing may be slower To print your photo in color select Color to print it in black and white select Black White Tip For more information about printer settings click Help 8 You can also choose these options in the pop up menu Copies Pages to select the number of copies or a page rang...

Страница 16: ...ke this 11 From this window you can do one of the following To cancel printing click the print job then click Delete To pause printing click the print job then click Hold To resume printing click a print job marked Hold and click Resume If multiple print jobs are listed and you want one to print before the other s select the job and click the Status arrow to move it up 12 When you re finished choo...

Страница 17: ...rless to print a photo without any borders or choose Borders to print with a white border all around If your photo is longer than it is wide select Portrait orientation if it is wider than it is long select Landscape 4 Click OK 5 From the File menu select Print You see a window like the following 6 Select the following print settings Make sure you see PictureMate Select the orientation of your pho...

Страница 18: ... Tip For more information about printer settings click the button 7 You can also do the following Click to change the Print button to Preview You can then click it to preview your printout Click to check your ink levels 8 Click Print to start printing 9 If you turned on background printing you can open the EPSON MonitorIV window by selecting it in the Application menu in the upper right corner of ...

Страница 19: ...otos Printing Photos Using Film Factory You can use Film FactoryTM to organize retouch and print your photos Follow the steps in these sections Opening Your Photos in Film Factory Printing Your Photos in Film Factory Make sure you installed Film Factory as described in the Using PictureMate With a Computer booklet Opening Your Photos in Film Factory 1 Start Film Factory You see the main Film Facto...

Страница 20: ... QuickTime SGI and Targa Note If your digital camera supports P I M PRINT Image Matching special print information for accurate image reproduction and color correction is included with your photo Film Factory uses this information automatically when printing your photos You can also import a photo into Film Factory from a disk card or scanner See the on screen Getting Started Guide that was instal...

Страница 21: ... or Calendars PictureMate doesn t support these options because they work only with larger paper sizes If you have another printer that supports larger paper sizes you can use it with these print options Printing Your Photos in Film Factory 1 When you re ready to print click the Print Assignment button You see this screen Click to print the date with your photo Select your printer settings here ...

Страница 22: ...tosh OS X Select these options in the Printer Settings box at the bottom of the screen in this order 1 Make sure PictureMate is selected 2 Select Sheet Feeder or Sheet Feeder No Margins for borderless printing 3 Select 4 6 in 4 Select the Media Type 1 Make sure PictureMate is selected 2 Select Borderless for normal photos or Borders if you want to print an edge around your photos 3 Select 4 6 in ...

Страница 23: ... the screen Windows Your pictures are printed Macintosh You see the Print window click Print Your pictures are printed Follow the steps in Storing and Displaying Your Printed Photos to properly store your printed photos Copying Photos to Your Computer If you ve taken digital photos with your camera you can insert the memory card into a PictureMate memory card slot and copy the photos to your compu...

Страница 24: ...equires miniSD adapter MMCTM MultiMediaCard xD Picture CardTM Sony Memory Stick Memory Stick DuoTM requires Memory Stick Duo Adapter Memory Stick PROTM Memory Stick PRO DuoTM requires Memory Stick Duo Adapter MagicGateTM Memory Stick MagicGate Memory Stick DuoTM requires Memory Stick Duo Adapter SmartMediaTM Photo Image File Requirements Make sure the photo image files on your memory card meet the...

Страница 25: ...res See your camera manual to see if these features are included on your camera Inserting Your Memory Card and Copying Photos 1 Make sure PictureMate is on then flip down the memory card door 2 Insert the memory card into its slot as shown CompactFlash or Microdrive bottom Memory Stick middle SD Secure Digital or MMC MultiMediaCard middle xD Picture Card top SmartMedia top ...

Страница 26: ...mputer detects them depends on the type of system you have Caution If you access the card from your computer and delete files from the card add files to the card or format the card the card may not work correctly with your camera and PictureMate may not be able to read the files on the card Always format cards and delete pictures using your camera Do not copy files to the card from your computer I...

Страница 27: ...0 make sure you ve installed Service Pack 4 or later or the CardMonitor utility won t launch when you insert a memory card On a Macintosh a drive icon appears on your desktop the drive name is determined by your digital camera You can open the drive and copy your photos to your computer If you have iPhoto and you have it set to open when a digital camera is connected it opens when you insert a mem...

Страница 28: ... to work The default settings cause the following to occur whenever you insert a memory card PhotoStarter copies your pictures to the Photos folder on your desktop The pictures are stored in folders by date Film Factory opens automatically Tip Film Factory lets you view modify and print photos quickly and easily For instructions on using it see Printing Photos Using Film Factory 3 Change any of th...

Страница 29: ...nitor folder select Epson CardMonitor and click the Open button 5 Close the Image Capture utility CardMonitor will now open automatically when you insert a memory card Follow the on screen instructions Preparing to Remove a Memory Card Once you re finished copying photos from your memory card follow the steps below to remove it Be sure to remove any cards before unplugging the USB cable from Pictu...

Страница 30: ... gives you an extra backup copy so you can delete the photo files from your camera s memory card and take more photos With your backup you can print your photos later share them with a friend or copy them onto a computer Tip It s a good idea to have multiple backups of your photos in case your computer s hard drive crashes or your photo files are deleted from your camera s memory card Note Epson c...

Страница 31: ...h free space for your photos If not insert a new CD R or Zip disk or a clear off space or connect a different thumb drive If you insert a blank CD R in the drive before inserting a memory card in PictureMate you see an error message Eject your CD R to clear the error insert your memory card then re insert your CD R 4 Press the Save Photo button on PictureMate to begin saving your photos 5 When you...

Страница 32: ...cond folder is named 002 etc If you save on a CD R PictureMate names the CD R Photo Storing and Displaying Your Printed Photos Photos printed on PictureMate Photo Paper are beautiful long lasting images Follow these guidelines to make sure they will look great for generations Storing Your Prints To avoid scratches or smudging do not rub the printed side of the photo If you stack photos do not stac...

Страница 33: ...32 Storing Unused Paper Return unused paper to the original package Store paper away from extreme temperatures high humidity and bright light ...

Страница 34: ...33 ...

Страница 35: ...Printing Some of Your Photos From the PictureMate Print Wizard Selecting the Photos You Want to Print Setting the Number of Copies in the Main Menu Choosing a Layout Confirming and Printing Doing More With Your Prints Adjusting Printer Settings Note If you have a camera that supports the PictBridge standard you can connect the camera s USB cable directly to PictureMate and control printing from yo...

Страница 36: ...irements Make sure the photo image files on your memory card meet these requirements JPEG files or uncompressed Tiff files only Resolutions ranging from 120 120 to 4600 4600 pixels Your PictureMate recognizes and prints the first 999 photos on your memory card Note PictureMate supports P I M PRINT Image Matching and Exif Print image enhancement features See your camera manual to see if these featu...

Страница 37: ... the memory card into one of the three slots as shown 3 Push the card in until it stops it won t go in all the way When the card is in the card light comes on CompactFlash or Microdrive bottom Memory Stick middle SD Secure Digital or MMC MultiMediaCard middle xD Picture Card top SmartMedia top Card light ...

Страница 38: ...d when choosing photos for printing The numbers might not match the numbers that you see in your camera Note If you don t see the PictureMate Print Wizard remove and reinsert your memory card If it still does not appear see Turning the PictureMate Print Wizard Off or On for instructions on turning it on When you insert the memory card you see the PictureMate Print Wizard with this message Note If ...

Страница 39: ...t then continue with Printing All Your Photos From the PictureMate Print Wizard Printing Some of Your Photos From the PictureMate Print Wizard or Selecting the Photos You Want to Print to select and print your photos Printing All Your Photos From the PictureMate Print Wizard After you print the proof sheet or cancel it you see this screen press Print to start printing all your individual 4 6 inch ...

Страница 40: ... Wizard you see this screen press OK 2 Press or to highlight the number of the photo you want to print use the proof sheet to find photo numbers then press OK to choose it Tip Hold down or to scroll quickly 3 Press or to choose the number of copies to print for that photo up to 10 then press OK 4 Repeat steps 2 and 3 for each additional photo you want to print The screen shows the selected photos ...

Страница 41: ...or On for details Load a maximum of 20 sheets at a time If you print more than 20 photos PictureMate will prompt you to reload paper while printing When you see the message Try loading paper again load more paper and press OK to continue printing If you need to cancel printing press Cancel When printing is complete you see the Main Menu To learn more about the Main Menu see Viewing the PictureMate...

Страница 42: ...f or On Selecting the Photos You Want to Print The Select Photo option on PictureMate lets you decide how to choose photos to print Make sure your memory card is inserted in PictureMate and the Main Menu is on the LCD screen then follow the steps in the appropriate section All Photos print all the photos on your card One Photo print just one photo Several Photos select several photos by number wit...

Страница 43: ...hotos then press OK 3 Go to Setting the Number of Copies in the Main Menu to continue One Photo 1 Press or to highlight Select Photo then press OK 2 Press or to highlight One Photo then press OK 3 Press or to highlight the photo you want to print then press OK Tip Hold down or to scroll quickly ...

Страница 44: ...u can choose any photos on your card to print 1 Press or to choose Select Photo then press OK 2 Press or to highlight Several then press OK 3 Press or to highlight the photo number then press OK to choose it Tip Hold down or to scroll quickly 4 Press or to choose the number of copies to print for that photo up to 10 then press OK ...

Страница 45: ...e and change the number as described in step 3 6 When you re done press Back You see the Main Menu with Several selected 7 Go to Choosing a Layout to continue Range of Photos A range of photos is a sequence of photos for example photos 7 through 12 Choosing a range is convenient because you don t have to choose each individual photo Look at the photo numbers on your proof sheet to determine the fi...

Страница 46: ...which photos you want to print and how many copies See your camera s manual to choose photos for printing with DPOF then insert your memory card in PictureMate PictureMate automatically reads which photos you have selected and how many copies to print for each one If you have chosen photos from your camera DPOF is selected as the Select Photo option by default Just press Print to print your DPOF p...

Страница 47: ...int from 1 to 100 copies Keep in mind that if you are printing all photos or a range of photos the number of copies applies to every photo Note If you are printing Several photos you already chose the number of copies for each photo so the Copies setting can t be changed from the Main Menu You can choose up to 10 copies per photo when printing Several If you are printing DPOF photos the number of ...

Страница 48: ...hoosing a Layout 1 On the Main Menu press or to choose Layout then press OK 2 Press or to highlight the layout setting you want for your photo s then press OK You have four choices 3 Continue with Confirming and Printing to print your photos Confirming and Printing Once you have made all the basic print settings you are ready to print Borderless Proof Sheet Border Wallet ...

Страница 49: ...nt Confirmation Off or On for details Load a maximum of 20 sheets at a time If you print more than 20 photos PictureMate will prompt you when you need to reload paper When you see the message Try loading paper again load more paper and press OK to continue printing PictureMate retains the settings you made after it is done printing You can reset your PictureMate to its original default settings se...

Страница 50: ... Printing Photos in Black and White or Sepia You can print your photo in black and white or sepia tone without changing the original photo Note A sepia print has a brownish tone for an old fashioned photo look 1 On the Main Menu press or to highlight More Options then press OK 2 Press or to highlight Color Effects then press OK 3 Press or to choose Black and White or Sepia then press OK 4 Continue...

Страница 51: ...int a template sheet for the photo showing different cropping areas then you will select the one you want to print from that template If you already have a reference template you can skip to step 5 1 On the Main Menu press or to highlight More Options then press OK 2 Press or to highlight Print Crop Template then press OK 3 Press Print to print the template Tip The crop areas do not change so you ...

Страница 52: ...umber you have selected 8 Continue with Confirming and Printing to print your photo Note This setting remains in effect for all photos until you press and hold Cancel for 3 seconds or turn your PictureMate off Automatically Fixing Photo Appearance Your PictureMate can automatically enhance or fix the appearance of your prints 1 On the Main Menu press or to highlight More Options then press OK ...

Страница 53: ...e photo you printed looks bad corrects images that are too dark or too bright None turns off enhancements default setting when the photo has no P I M or Exif Print information 4 Press OK 5 Continue with Confirming and Printing to print your photos Note This setting remains in effect for all photos until you press and hold Cancel for 3 seconds or turn your PictureMate off Adding the Date or Time Yo...

Страница 54: ... turns off the date stamp yyyy mmm dd 2004 May 09 mmm dd yyyy May 09 2004 dd mmm yyyy 09 May 2004 4 Press OK 5 To print the time press or to highlight Time Stamp then press OK 6 Press or to choose a setting None default turns off the time stamp 12 hour 03 00 for 3 pm 24 hour 15 00 for 3 pm 7 Press OK 8 Press Print ...

Страница 55: ...eMate Print Wizard Off or On Turning Print Confirmation Off or On Adjusting the LCD Screen Contrast Resetting PictureMate Print Settings You can reset the PictureMate print settings such as layout color effect or crop settings to the original default settings This won t affect LCD contrast print confirmation or PictureMate Wizard settings 1 Press and hold Cancel for 3 seconds You see this screen 2...

Страница 56: ... turn it back on Note If you usually print all the photos on your memory card turn off the PictureMate Print Wizard Then whenever you insert your memory card you can print all your photos by just pressing Print 1 On the Main Menu press or to highlight More Options then press OK 2 Press or to highlight Print Wizard then press OK 3 Press or to choose On or Off then press OK Turning Print Confirmatio...

Страница 57: ...on is Off the printer prints without a final confirmation screen 1 On the Main Menu press or to highlight More Options then press OK 2 Press or to highlight Print Confirmation then press OK 3 Press or to choose On or Off then press OK Adjusting the LCD Screen Contrast 1 On the Main Menu press or to highlight More Options then press OK ...

Страница 58: ...ridge enabled Digital Camera You can connect your PictBridge enabled digital camera to the back of PictureMate and use the camera to control printing See your camera s documentation to see if it supports the PictBridge standard 1 Make sure there are no memory cards in PictureMate s memory card slots The card light should be off Note If a memory card is inserted the printer will read photos from th...

Страница 59: ...onnect the drive to the back of PictureMate and print just like you do when you insert a memory card Tip You can also print photos from a CD with pictures that you get from a photo processing lab Photos must be in JPEG format Some CDs may not be supported 1 Make sure there are no memory cards in PictureMate s memory card slots The card light should be off Note If a memory card is inserted the prin...

Страница 60: ...e CD R Zip disk or flash memory drive more than once it will have multiple folders You see this message Press or to choose the folder where your photos are stored then press OK The most recently saved folder has the largest number 5 PictureMate counts the photos on your drive then shows one of the following messages If you see this message go to Printing a Proof Sheet from the PictureMate Print Wi...

Страница 61: ...luetooth specification it is not guaranteed to work with all devices enabled with Bluetooth wireless technology The communication range of this product is approximately 33 feet 10 meters however this may vary depending on conditions including obstacles between devices signal quality magnetic fields static electricity and electromagnetic interference software operating system reception sensitivity ...

Страница 62: ...then select the photo you want to print from your Bluetooth device and send it to PictureMate as follows For Windows send photos directly to PictureMate with your Bluetooth file sharing program See the documentation included with your computer s Bluetooth adapter for details on setting up Bluetooth file sharing and sending files For a Macintosh with Mac OS X 10 2 or later double click the Bluetoot...

Страница 63: ... not remove the adapter when the blue light is flashing this may cause PictureMate to malfunction Choosing Bluetooth Settings If necessary use the PictureMate buttons to choose settings for Bluetooth wireless communication You may need to enter a passkey for PictureMate or turn on encryption depending on the settings for the Bluetooth enabled device from which you want to print 1 Press the button ...

Страница 64: ...r PictureMate and send print jobs Not discoverable This mode prevents unknown devices from discovering the printer To print in this mode first search for PictureMate once in Discoverable mode After your device has discovered PictureMate it will subsequently be able to communicate with and print from it in this mode Pairing Bonding This mode requires that a four digit Passkey be entered into a devi...

Страница 65: ...he four digit Passkey that must be entered into a device before printing if Pairing Bonding is selected as the Communication Mode or if Encryption is On BT Device Address Set at the factory Example 11 11 11 11 11 11 Displays the unique Bluetooth Device Address of PictureMate Option Settings Description ...

Страница 66: ...ue the current print job Just replace it without turning off and unplugging PictureMate You can check the ink level at any time see Checking Your Cartridge Status Ink Level Caution Do not refill the photo cartridge This could result in damage to PictureMate from ink spills When the photo cartridge needs to be replaced and you are out of paper see these sections Buying a PictureMate Print Pack Remo...

Страница 67: ...ons then press OK 2 Press or to highlight Maintenance then press OK 3 Press or to highlight Cartridge Status then press OK 4 You see a screen with the approximate ink level in your photo cartridge Press OK to close the screen Note If the status ink level is down to only one bar you should buy a new PictureMate Print Pack See Buying a PictureMate Print Pack for details ...

Страница 68: ...r 3 or the progress meter Open EPSON Status Monitor 3 in one of the following ways Double click the printer icon on your Windows taskbar Open the printer software see Printing From a Windows Computer for instructions click the Maintenance tab then click the EPSON Status Monitor 3 button A screen displays the remaining amount of ink ...

Страница 69: ...nt of ink from this dialog box PictureMate Status Monitor for Macintosh OS X 1 Double click Macintosh HD the default hard disk name double click the Applications folder then double click the EPSON Printer Utility icon The Printer List window appears 2 Select PictureMate then click OK The EPSON Printer Utility dialog box appears ...

Страница 70: ...of ink left in the photo cartridge 4 Close the Epson Printer Utility PictureMate Status Monitor for Macintosh OS 9 1 Access the Print or Page Setup dialog box see Printing From a Macintosh Computer for instructions 2 Click the utility icon button then click the EPSON StatusMonitor button in the Utility dialog box ...

Страница 71: ...ing you need to print in one box 100 sheets of PictureMate Photo Paper and a new PictureMate Photo Cartridge Note If you are out of PictureMate Photo Paper but do not see the Replace cartridge message you can still print Use Epson Premium Glossy Photo Paper Borderless 4 6 inches part S041727 You can buy a Print Pack wherever PictureMate is sold or from retailers that sell printer supplies ...

Страница 72: ...Make sure you have a new PictureMate photo cartridge before you begin Once you start replacing a cartridge you must complete all the steps in one session Tip If you see the Replace cartridge message while printing you can still replace the photo cartridge and continue the current print job Just replace it without turning off and unplugging PictureMate Caution Do not refill the photo cartridge This...

Страница 73: ...72 3 Flip the handle over to the front 4 Open the cartridge door 5 Move the lever to the Release position by sliding it in the direction shown This releases the cartridge ...

Страница 74: ...iscomfort or vision problems continue after flushing see a doctor immediately Inserting the New Photo Cartridge 1 Shake the cartridge four or five times while it is still in its package Then unwrap the cartridge Caution Don t touch the circuit board Install the photo cartridge immediately after you remove it from its package If you leave a cartridge unpacked for a long time before using it normal ...

Страница 75: ...ight into the slot label side up until it is fully inserted Push in both sides evenly to make sure it is not crooked If either side is sticking out remove the cartridge and reinsert it so the cartridge is straight Crooked Straight ...

Страница 76: ... is sticking out too far See step 3 Caution If the cartridge is not inserted correctly ink may leak out 5 Close the cartridge door Make sure it is completely closed 6 Move the handle over to the back 7 Reconnect the power cord If you re using a computer or external drive reconnect the USB cable to PictureMate 8 Turn PictureMate back on ...

Страница 77: ...longer distance you should pack it carefully to protect it from getting damaged Caution Keep PictureMate out of the sun and don t leave it in your car or other location where it can get too hot 1 If PictureMate is on press the On button to turn it off 2 Wait until the LCD screen goes blank then unplug the power cord from the electrical outlet 3 Remove paper from the paper support and output tray 4...

Страница 78: ...ectly From PictureMate Tip You can order an optional PictureMate Carrying Case part ARC1B from the Epson Store at 800 873 7766 or visit www epsonstore com U S sales only In Canada please call 800 463 7766 for dealer referral Cleaning PictureMate To keep PictureMate working at its best you should clean it several times a year Follow these steps 1 Turn off PictureMate unplug the power cord and disco...

Страница 79: ...ed vertical lines or dark or light banding you may need to align the print head Follow the steps in these sections to clean or align the print head using the PictureMate buttons or the PictureMate software on your computer Cleaning the Print Head Directly from PictureMate Aligning the Print Head Directly From PictureMate Checking the Print Quality Using the Computer Cleaning the Print Head Using t...

Страница 80: ...ureMate while it is cleaning its print head unless it hasn t moved or made noise for more than 5 minutes 5 When cleaning is complete you see a message asking if you want to print a nozzle check pattern If you want to check to see if the nozzles are clean load a sheet of photo paper see Loading Paper then press OK to print the nozzle check If you don t want to print a nozzle check press Cancel to g...

Страница 81: ...llows any dried ink to soften and then try cleaning the print head again Aligning the Print Head Directly From PictureMate If you have moved PictureMate and the print quality is not the same as it was before for example if you see misaligned vertical lines or dark or light horizontal banding you may need to align the print head 1 Make sure a sheet of photo paper is loaded see Loading Paper 2 On th...

Страница 82: ...set 2 1 to 15 then press OK 9 Press OK to exit the alignment screen The Main Menu appears Checking the Print Quality Using the Computer You can check PictureMate s print quality from your computer and clean the print head if necessary 1 Make sure PictureMate is connected to your computer and turned on but not printing 2 Make sure a sheet of photo paper is loaded see Loading Paper 3 Windows Right c...

Страница 83: ...Cleaning the Print Head Using the Computer Cleaning the Print Head Using the Computer If your print quality is not as good as it used to be your PictureMate s print head nozzles may be clogged Follow these steps to clean the print head 1 Make sure PictureMate is connected to your computer and turned on but not printing 2 Windows Right click the printer icon on your taskbar in the lower right corne...

Страница 84: ...d then do the following Windows Click Print nozzle check pattern Then click Print Macintosh Click Confirmation then click Next The nozzle check pattern prints see Examining the Nozzle Check Pattern for details 5 If the nozzle check pattern has no gaps click Finish If the pattern has gaps click Clean to clean the print head again If you don t see any improvement after cleaning three or four times r...

Страница 85: ...g you may need to align the print head 1 Make sure PictureMate is connected to your computer and turned on but not printing 2 Load several sheets of PictureMate Photo Paper 3 Windows Right click the printer icon on your taskbar in the lower right corner of your screen Select Print Head Alignment Macintosh OS X Open the Applications folder and select EPSON Printer Utility Select PictureMate in the ...

Страница 86: ...ands You may need to use a magnifying glass Select one square for each pattern 1 and 2 6 Enter the number of the best square in each pattern in the corresponding boxes on the screen Then click Finish If you can t find a square without visible bands choose the one that looks the best Then click Realignment to print another test page and repeat this step ...

Страница 87: ...86 ...

Страница 88: ... Problems Print Quality Problems Problems With Paper Feeding Miscellaneous Printout Problems If you need to uninstall and then reinstall your software to solve your problem see Uninstalling PictureMate Software If the solutions here don t solve your problem see Where To Get Help Control Panel Messages If your PictureMate has any problems you can check the PictureMate screen for a message If you se...

Страница 89: ...artridge door on the back of PictureMate Make sure both sides click in and close Reinstall a genuine PictureMate photo cartridge from the PictureMate Print Pack See Replacing the Photo Cartridge PictureMate has a hardware error that may require service Contact Epson as described in Where To Get Help Use a compatible memory card Format your card with your camera not a computer See the card types yo...

Страница 90: ...rned off Then disconnect the USB cable from PictureMate 2 On the Main Menu press or to highlight More Options then press OK 3 Press or to highlight Maintenance then press OK 4 Press or to highlight Nozzle Check then press OK 5 When you see this message press the Print button Press the On button to turn PictureMate off Wait a few seconds then turn it on again If the error does not clear see Where T...

Страница 91: ...he installation instructions in the Using PictureMate With a Computer booklet Do not connect PictureMate to the computer until you are instructed to connect it Then connect the USB cable securely to the PictureMate and the computer Also make sure your system meets the requirements listed in System Requirements Close your other programs including any screen savers and virus protection software and ...

Страница 92: ...e cable meets the requirements in System Requirements If you re printing from your computer check to see if PictureMate is causing the problem as described in Running a Printer Check If the check page prints make sure your software is installed correctly If you re printing on a network see Setting Up Network Printing for instructions on configuring your PictureMate software for use on a network Pi...

Страница 93: ...USB devices that you re not using Memory Card Problems Make sure only one card is inserted at a time PictureMate recognizes and can print the first 999 photos on a memory card Make sure photos are in JPEG or uncompressed Tiff format and taken with a DCF compliant digital camera Make sure you follow the instructions in the Using PictureMate With a Computer booklet to install the software including ...

Страница 94: ...er with the glossy printable side face up Make sure your paper isn t damp or curled or loaded face down the printable side should be face up If it s damp or curled reload a new stack of paper The print head may need alignment see Aligning the Print Head Directly From PictureMate or Aligning the Print Head Using the Computer for instructions Remove each sheet from the output tray after printing You...

Страница 95: ... photo again to see if the colors look right If you are printing without a computer check the PictureMate LCD screen settings to make sure the Filter setting is not set to Sepia or Black and White See Printing Photos in Black and White or Sepia Problems With Paper Feeding Paper doesn t feed correctly or jams inside PictureMate Make sure the paper support is pulled up Make sure the handle is not re...

Страница 96: ...incorrect If you have a border on one side of your photo but not on the other make sure the paper is positioned correctly in the feeder all the way to the right Slide the left edge guide against the paper If you are printing without a computer make sure the Crop setting is set to Off See Cropping Your Photo for instructions Also check your Layout setting See Choosing a Layout for instructions If t...

Страница 97: ...photos you may need to print a new proof sheet See Printing a Proof Sheet from the PictureMate Print Wizard If your camera supports DPOF you can pre select photos so PictureMate knows exactly what to print See Camera selected DPOF Photos for more information If your camera is PictBridge enabled you can connect it to PictureMate and control printing from the camera See Printing From a PictBridge en...

Страница 98: ... and date of purchase Computer configuration Description of the problem Service Access World Wide Web From the Internet you can reach Epson Support at http support epson com At this site you can download drivers and other files look at product documentation access troubleshooting information and receive technical advice through e mail You can learn more about PictureMate by visiting www MyPictureM...

Страница 99: ...osh Using OS 9 Note Do not turn off or disconnect PictureMate while you are uninstalling the software Uninstalling From a Windows Computer 1 Double click My Computer Windows XP click Start My Computer then double click the Control Panel icon 2 Double click Add Remove Programs 3 Click PictureMate Printer Software in the program list and click the Add Remove button Change Remove button on Windows 20...

Страница 100: ... Drag the EPSON Card Monitor and EPSON PhotoStarter3 for X folders to the trash 3 Open the Utilities folder in the Applications folder 4 Double click the Printer Setup Utility or Print Center icon 5 Select PictureMate and click Delete 6 Close Printer Setup Utility or Print Center When you are ready to reinstall the PictureMate software follow the instructions for your operating system in your Usin...

Страница 101: ...icon When you see the license agreement click Accept 10 Select Uninstall from the pull down menu and click the Uninstall button Follow the on screen instructions and click Quit when you re done 11 Restart your Macintosh When you are ready to reinstall the PictureMate software follow the instructions for your operating system in your Using PictureMate With a Computer booklet Note Remember that you ...

Страница 102: ...cannot install software programs if you log on as a Limited account user After you install Windows XP the user account is set as a Computer Administrator account The examples shown in the following instructions pertain to Windows XP but similar screens appear in Windows 2000 Setting Up a Shared Printer Follow these steps to configure your computer to share PictureMate with other computers on a net...

Страница 103: ... the additional drivers 4 Click OK or click Close if you installed additional drivers Accessing a Network Printer Follow these steps to print to PictureMate from other computers on a network Note PictureMate must be set up as a shared resource on the computer to which it is directly connected before you can access it from another computer For instructions see Setting Up a Shared Printer 1 Click St...

Страница 104: ...e Have Disk button and follow the on screen instructions Windows Me and 98 First you need to set up PictureMate as a shared printer on the computer that it is directly connected to Then you must install the PictureMate software on each computer that will access it through the network Setting Up a Shared Printer Follow these steps to configure your computer for printer sharing and to share PictureM...

Страница 105: ...r PictureMate and click Sharing 8 Click the Share As button 9 Type a name for the shared printer then click OK Accessing a Networked Printer Follow the steps below to print to the printer from other computers on a network Note The printer must be set up as a shared resource on the computer to which it is directly connected before you can access it from another computer For instructions see Setting...

Страница 106: ... PictureMate as a shared printer it can be used by other computers First you need to set up PictureMate as a shared printer on the Macintosh that it is directly connected to Then you must choose the shared PictureMate in the Page Setup and Print menus when you print your photos Setting Up a Shared Printer To share PictureMate with other Mac OS X 10 2 x 10 3 x computers on a network follow these st...

Страница 107: ...hared printer 2 Print as you normally would choosing PictureMate from the Shared Printers list that appears in the Page Setup and Print menus Macintosh OS 9 This section tells you how to set up the PictureMate so that you can print to it on an AppleTalk network By setting up the PictureMate as a shared printer it can be used by other computers First you need to set up PictureMate as a shared print...

Страница 108: ... printer name and password information as necessary 5 Click OK The name of the shared printer appears in the port list in the Chooser 6 Close the Chooser Accessing a Networked Printer Follow these steps to access PictureMate from other computers on the network 1 Turn on PictureMate 2 Install the printer software from the PictureMate CD ROM 3 Select Chooser from the Apple menu Then click the icon f...

Страница 109: ...108 5 Select the appropriate Background Printing radio button to turn background printing on or off 6 Close the Chooser ...

Страница 110: ...more available hard disk space recommended VGA or better display adapter and monitor CD ROM or DVD drive for installing the PictureMate software Windows compliant USB port and a shielded USB AB cable up to 6 5 feet 2 meters long Caution Using an improperly shielded USB cable especially a cable more than 6 5 feet 2 meters long may cause PictureMate to malfunction Macintosh System Requirements An Ap...

Страница 111: ...ng the PictureMate software Built in USB port and a shielded USB AB cable up to 6 5 feet 2 meters long Caution Using an improperly shielded USB cable especially a cable more than 6 5 feet 2 meters long may cause PictureMate to malfunction ...

Страница 112: ...our hand inside the printer or touch the photo cartridge during printing Do not move the print head by hand otherwise you may damage the printer Always turn the printer off using the On button Do not unplug the printer or turn off the power to the outlet until the power light goes out Before transporting the printer make sure that the photo cartridge is installed Leave the photo cartridge installe...

Страница 113: ...bject to high temperature such as your car Otherwise the printer may be damaged or ink may leak Avoid places subject to dust shock or vibration Leave enough room around the printer to allow for sufficient ventilation Photo Cartridge Safety Instructions Keep photo cartridges out of the reach of children and do not drink the ink Do not shake the photo cartridge after removing it from the bag this ca...

Страница 114: ... retains a variety of cartridge related information such as the amount of ink remaining so that the cartridge may be removed and reinstalled freely However each time the cartridge is inserted some ink is consumed because the printer automatically performs a reliability check Store each photo cartridge so that the bottom of its packaging faces down PictureMate Screen LCD Safety Instructions The LCD...

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Страница 116: ...e Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time Epson cannot guarantee the quality of any non Epson brand or type of paper Printing method On demand ink jet Nozzle configuration 90 nozzles 6 Colors yellow magenta cyan photo black red blue Print direction Bidirectional with logic seeking Control code ESC P raster EPSON Remote ...

Страница 117: ...ay cause damage to PictureMate Note Poor quality paper may reduce the print quality and cause paper jams or other problems To prevent print quality problems use PictureMate Photo Paper Do not load curled or folded paper Photo Cartridge Size 4 6 inches Paper type Special paper distributed by Epson Size 4 6 inches Paper type Special paper distributed by Epson ...

Страница 118: ...pty Other products may cause damage to your printer not covered by Epson s warranty Do not use a photo cartridge if the date on the package has expired Do not leave photo cartridge or PictureMate with photo cartridge exposed to heat or direct sunlight Mechanical Colors Black Cyan Magenta Yellow Red and Blue Cartridge life 6 months at 77 F 25 C after opening the package Temperature Storage 4 to 104...

Страница 119: ...305 mm Height 6 4 inches 163 mm Weight 5 5 lb 2 5 kg without photo cartridge Printable area Border printing 0 12 inch 3 mm margin for all sides of paper Borderless printing no margins 120 V Model 220 V Model Input voltage range 108 to 132 V 198 to 264 V Rated frequency range 50 to 60 Hz 49 5 to 60 5 Hz Input frequency range Rated current 0 4 A 0 25 A Power consumption Approx 13 0 W while printing ...

Страница 120: ... 35 C Storage 4 to 104 F 20 to 40 C 1 month at 104 F 40 C Transit 4 to 140 F 20 to 60 C 120 hours at 140 F 60 C Humidity Operation 20 to 80 RH Storage 5 to 85 RH Model A251B A251E Input AC 100 120 V 50 60 Hz AC 220 240 V 50 60 Hz Output DC 42 V 0 4 A DC 42 V 0 4 A Temperature 41 to 95 F 5 to 35 C 41 to 95 F 5 to 35 C ...

Страница 121: ...1 3 Compatible with Memory Stick Standard Memory Stick PRO Format Specifications version 1 0 SD Secure Digital MMC MultiMediaCard card slot Compatible with SD Memory Card Specifications PART1 Physical Layer Specification Version 1 0 Compatible with MultiMediaCard Standard xD Picture Card Slot Compatible with xD Picture Card Card Specification Version 1 00 Voltage Requirements 3 3 v Maximum current...

Страница 122: ...121 Standards and Approvals Safety UL 60950 CSA C22 2 No 60950 EMC FCC part 15 Subpart B class B CSA C108 8 Class B ...

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Страница 124: ... with a range of 20 different color photos Actual yields will vary based on types of photos printed images and frequency of use For example printing many copies of the same photo or printing many black and white or sepia photos may result in less than 100 photos per PictureMate Photo Cartridge Also the PictureMate Photo Cartridge once installed should be replaced with a new one within 6 months of ...

Страница 125: ...rantee or request this form to be mailed to you by calling 562 276 1347 for U S A or Puerto Rico or 905 709 8676 for Canadian residents 2 Send the following items to Epson Print Pack Satisfaction Guarantee P O Box 400067 El Paso TX 88540 0067 Customer claim status inquiry 800 800 305 7305 a Fully completed PictureMate Print Pack Satisfaction Guarantee Form b Original UPC code of PictureMate Print ...

Страница 126: ...entional cameras digital cameras and scanners can be misused by improper copying and reprinting of copyrighted material While some countries laws permit limited copying of copyrighted material in certain circumstances those circumstances may not be as broad as some people assume Epson encourages each user to be responsible and respectful of the copyright laws when using ink jet printers scanners a...

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