70
Maintenance and Troubleshooting
L
Proof Sign-off:
YIT N.Yoshida, A.Seki
T.Takahashi
YIT J.Scarborough
R4CG710
User’s Guide
Rev. E
MAINT.FM
A5 size
2/1/06
Printing problems
Resetting the Device
When an error occurs and operations cannot be done,
you can reset the device by pressing the
Reset
button
with a thin object as shown below.
Note:
Avoid using the fragile objects such as pencil.
Contacting Customer Support
If your Epson product is not operating properly and
you cannot solve the problem using the
troubleshooting information in your product
documentation, contact customer support services
for assistance. If customer support for your area is not
listed below, contact the dealer where you purchased
your product.
Cannot print.
Cause
What to do
The printer is not
supported.
See “Preparing to Print” (page
57) and make sure that your
printer supports direct print
with the device.
The printer’s power is off.
Turn on the printer.
The USB cable is not
connected correctly.
See “Connecting to a printer”
(page 58) and reconnect the
device to the printer.
The file is damaged.
Try to print a different file.
