Maintenance and Troubleshooting
69
R4CG710
User’s Guide
Rev. E
MAINT.FM
A5 size
2/1/06
R
Proof Sign-off:
YIT N.Yoshida, A.Seki
T.Takahashi
YIT J.Scarborough
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Operation problems
No sound comes out when a video is played.
Cause
What to do
The Audio Codec of the
data is not supported.
Check the audio codec and the
volume. For details about audio
codec, see “Photo/Video file
formats supported by this
device” (page 29).
Cannot use the keys on this device or the remote
control.
Cause
What to do
The keys are deactivated
because the power switch
is set to
Hold
.
Check if the power switch is not
set to
Hold
. If so, slide the
power switch back to the
middle.
Cannot access the existing files or folders.
Cause
What to do
The set language does not
support the files’ or
folders’ language.
Change the set language. For
details, see “Changing the
Device Settings” (page 54).
Cannot copy.
Cause
What to do
The space available on the
HDD is not sufficient to
copy all of the data in the
memory card, or the file
may be damaged.
Delete unnecessary data in the
HDD, reduce the size of data to
copy from the memory card, or
try to copy a different file.
Cannot delete.
Cause
What to do
The file is locked.
See “Protecting files or folders”
(page 42) and unlock the file to
delete it.
Cannot set/unset as a private folder.
Cause
What to do
The password is wrong.
If you forget the password,
enter “5555”, “7777”, then
“3333” to reset the default
password (“0000”).
