Chapter 10 - Transporting the Printer
121
Syringes
▪
Gloves
▪
USB printer cable
▪
Proper Packing
– Please note, the example
to the right does not contain any loose items
that could damage the printer during
shipping.
Improper Packing
–Major damage to the printer can be a result of loose items
and/or missing side supports as pictured below.
Shipment Checklist
When shipping your T-Jet for repair work, whether Warranty or
Non-Warranty, the following procedures MUST be followed.
Prior to receiving a
Return Authorization
, BOTH pages of the
Shipping Procedures
Acknowledgement
must be signed by the Original Purchaser or party
responsible for billing. In addition, all packing procedures as outlined previously
in this Chapter must be followed.
The
Shipping Procedures Acknowledgement
MUST be faxed to our Support
Department. Within 2 business days you will receive a Return Authorization
number and/or a follow-up call from our Support Department, so please ensure
your contact information is correct.
Failure to obtain a
Return Authorization
can result in your shipment being refused
and additional return shipment charges being incurred. Failure to follow the
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