Chapter 9 - Troubleshooting
113
will start to print again.
Prevention:
Get in the habit of turning the printer ON and OFF between print jobs that use a
lot of ink or need a large number of prints.
Problem:
Ink
lights are
fl
ashing or solid and the printer will not print.
Causes:
The Maintenance Tank Counter may need to be reset.
▪
If the printer thinks that you have done about 10,000 to 15, 000 “pages”
you will need to reset the Maintenance Tank Counter. There is an
excellent software program that will automatically reset the
printer without you having to take off a cover or get inside of the
machine. Refer to Chapter 7 for details.
If ink light is solid, ink cartridges may not be seated all the way or they
▪
could have a bad chip.
A chip on an ink cartridge is not connecting properly to the prong
inside the Print Carriage. Press the
Ink
button on the printer. This
slides the Print Carriage over. Remove all the ink cartridges and then snap
each one back into place. Press the
Ink
button again. You can also clean
the contacts on the chip with a pencil eraser. Replace chips if errors still
exist.
Ink cartridge holder has bent prongs that do not make good contact with
▪
the
chip.
When you insert an ink cartridge, the small chip on the back makes
contact with gold prongs. These prongs can be pulled out of place if the
chip is not installed correctly on the cartridge (sticking out of the slot) or if
the prong hangs on the cartridge as it is being removed.
WARNING: NEVER insert a cartridge without a chip or you will pull the prongs
loose when you remove the cartridge.
Prevention:
There are a number of reasons the printer may have
Red
lights
fl
ashing or solid.
Keep the
Encoder Strip
clean. Ensure the Print Head docks properly with the
Capping Station. Check cartridges for bad chips or poor chip connections.
In
Inkk
llig
ight
hts
s ar
are
e
fl
fl
as
ashi
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d an
and
d th
the
e pr
prin
inte
ter r wi
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not
ot p
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nt..
C
Problem:
In
Inkk
llig
ight
htss ar
are
e
flfl
as
ashi
hing
ng o
orr so
solilid
d an
and
d th
the
e pr
prin
inte
terr wi
willll nnot
ot p
prirint
nt
11
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Содержание Fast T-Jet 3 PLUS
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