Problem Solver
87
The prints are not what you expected
Print quality is poor, uneven, too light, or too dark.
The print is not positioned properly on the paper.
o
Are the print head nozzles clogged?
If the nozzles are clogged, specific nozzles do not fire ink and the print quality declines. Print a
nozzle check pattern.
See “Checking for Clogged Nozzles” on page 63.
o
Was Head Alignment performed?
With bidirectional printing, the print head prints while moving left and right. If the print head is
misaligned, ruled lines may be misaligned accordingly. If vertical ruled lines are misaligned with
bidirectional printing, perform Head Alignment.
See “Minimizing Print Misalignments (Head Alignment)” on page 65.
o
Are you using a genuine Epson ink pack?
This printer is developed for use with Epson ink packs. The print quality may decline if any inks other
than the specified ink packs are used.
We recommend using the genuine ink packs specified in this manual.
o
Are you using an old ink pack?
The print quality declines when an old ink pack is used. Always use new ink packs. Use the ink
before the recommended usage date on the ink pack.
o
Are the paper type settings correct?
Print quality may be adversely affected if the software RIP settings or
Select Paper Type
setting on
the printer does not match that of the paper actually used for printing. Be sure to match the
paper type setting with the paper that is loaded in the printer.
o
Have you compared the printing result with the image on the display monitor?
Since monitors and printers produce colors differently, printed colors will not always match
on-screen colors perfectly.
o
Did you open the printer cover while printing?
If the printer cover is opened while printing, the print head stops suddenly, causing unevenness in
the color. Do not open the printer cover while printing.
o
Have you specified the print area?
Check the print area in the settings of the application and the printer.
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