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Contacting Customoer Support

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Appendix C

Contacting Customer Support

Where to Get Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .170

Содержание EPL-5900L

Страница 1: ... Guide this manual Provides youwithdetailedinformationontheprinter s functions optional products maintenance troubleshooting and technical specifications Online Help Provides you with detailed information and instructions on the printer software that controls your printer Online help is automatically installed when you install the printer s software ...

Страница 2: ...mages losses costs or expenses incurred by purchaser or third parties as a result of accident misuse or abuse of this product or unauthorized modifications repairs or alterations to this product or excluding the U S failure to strictly comply with SEIKO EPSON CORPORATION s operating and maintenance instructions SEIKO EPSON CORPORATION shall not be liable against any damages or problems arising fro...

Страница 3: ...ights 9 About Your Printer 10 Features 10 Options and Consumable Products 11 Options 11 Consumable products 12 Chapter 2 Paper Handling Paper Sources 14 MP tray 14 Loading Paper 14 Loading the MP tray 15 Printing on Special Media 19 Labels 19 Envelopes 20 Thick paper 21 Transparencies 21 Loading an Uncommon Paper Size 21 Chapter 3 Using the Printer Driver For Windows 24 ...

Страница 4: ...alling printer software 57 Chapter 4 Sharing Your Printer For Windows 60 About the shared printer 60 Setting up your printer as a shared printer 61 Using an additional driver 63 Accessing the shared printer 69 Installing the printer driver from the CD ROM 76 For Macintosh 77 About the shared printer 77 Setting up your printer as a shared printer 78 Accessing the shared printer 79 Chapter 5 Install...

Страница 5: ...moving spilled toner 113 Transporting the Printer 114 Chapter 8 Troubleshooting Ready and Error Lights 116 Printing a Status Sheet 117 Clearing Jammed Paper 118 Precautions for clearing jammed paper 118 Preventing paper feed and paper jam problems 119 Paper jam inside the printer 119 Paper jam MP tray 125 Operational Problems 127 Printout Problems 128 Print Quality Problems 130 Memory Problems 135...

Страница 6: ...nts 151 Installing EPSON BarCode Fonts 152 Printing with EPSON BarCode Fonts 153 EPSON BarCode Font specifications 157 Appendix C Contacting Customoer Support Where to Get Help 170 For users in Latin America 171 For users in the United Kingdom and the Republic of Ireland172 For users in the Middle East 173 For users in Scandinavia 174 For users in South Africa 175 For users in Australia 176 For us...

Страница 7: ...v For users in the Philippines 182 Glossary ...

Страница 8: ...vi ...

Страница 9: ...mation and useful tips about the operation of your printer Safety Precautions Be sure to follow these precautions carefully to ensure safe efficient operation Be careful not to touch the fuser which is marked CAUTION Hot Surface Avoid Contact or the surrounding areas Ifthe printer has been in use the fuser and the surrounding areas may be very hot CAUTION Hot Surface Avoid Contact ...

Страница 10: ...removing the developer cartridge never touch the developing roller under the flap otherwise print quality will decline When handling the developer cartridge always place it on a clean smooth surface Do not turn the developer cartridge upside down or stand it on its ends Do not attempt to modify or take the developer cartridge apart It cannot be refilled Do not touch the toner and avoid all contact...

Страница 11: ...drum When you remove the photoconductor unit from the printer always place the unit on a clean smooth surface Avoid touching the drum since oils from your skin can permanently damage its surface and affect print quality To get the best print quality do not store the photoconductor unit in an area subject to direct sunlight dust salt air or corrosive gases such as ammonia Avoid locations subject to...

Страница 12: ... this printer Important Safety Instructions Connect your printer to an electrical outlet that meets the power requirements of this printer Your printer s power requirements are indicated on a label attached to the printer If you are not sure of the power supply specifications in your area contact your local power company or consult your dealer If you are unable to insert the AC plug into the elect...

Страница 13: ...e printer Until the Ready light green comes on and is not flashing While the Ready light green is flashing While printing The International ENERGY STAR Office Equipment Program is a voluntary partnership with the computer and office equipment industry to promote the introductionof energy efficient personal computers monitors printers fax machines copiers and scanners in an effort to reduce air pol...

Страница 14: ...6 ...

Страница 15: ...uct Information 7 1 1 1 1 1 1 1 1 1 1 1 1 Chapter 1 Product Information Printer Parts 8 Panel lights 9 About Your Printer 10 Features 10 Options and Consumable Products 11 Options 11 Consumable products 12 ...

Страница 16: ...8 Product Information Printer Parts Panel lights Printer cover MP Multi Purpose tray Power switch Latch Face down tray Paper path selector AC inlet USB interface connector Parallel interface connector ...

Страница 17: ...eceiving data Off Flashing The printer is out of paper or has an error that can be easily cleared For details see the EPSON Status Monitor 3 Flashing On An error has occurred Try turning off the printer waiting a few minutes and then turning it back on If this does not clear the error contact your dealer or a qualified service representative Off On Flashing alternately Error light red Ready light ...

Страница 18: ...ctional communication with your computer Features The printer comes with a full set of features that contributes to ease of use and consistent high quality output The main features are described below High quality printing When using the driver provided your printer provides Class 1200 dpi printing at a speed of up to 12 pages per minute when printing on A4 paper You ll appreciate the professional...

Страница 19: ...e driver provided the printer s 600 300 dpi dot per inch resolutions are enhanced by RITech and Enhanced MicroGray technology Options and Consumable Products To purchase options or consumable products contact your dealer or the customer support representative in your area Options Face up Tray C12C813801 The Face up Tray is recommended for printing on media that require a straight through paper pat...

Страница 20: ...f the cartridge is approximately 6 000 printed pages The developer cartridge included with the printer prints up to 3 000 pages This cartridge is not for sale Photoconductor Unit S051055 The photoconductor unit contains a light sensitive drum that permanently fixes the toner onto paper The printer comes with this unit already installed This unit requires replacement after approximately 20 000 page...

Страница 21: ...2 2 2 2 2 2 2 2 Chapter 2 Paper Handling Paper Sources 14 MP tray 14 Loading Paper 14 Loading the MP tray 15 Printing on Special Media 19 Labels 19 Envelopes 20 Thick paper 21 Transparencies 21 Loading an Uncommon Paper Size 21 ...

Страница 22: ...tive to moisture Be sure to store your paper in a dry environment The use of colored paper is acceptable but coated paper should be avoided Paper Type Capacity Paper Size Plain paper Up to 150 sheets of 75 g m paper Weight 60 to 90 g m A4 A5 B5 Letter LT Legal LGL Half Letter HLT Executive EXE Government Letter GLT Government Legal GLG F4 Custom size paper 76 216 mm minimum 127 356 mm maximum Lett...

Страница 23: ...r and ink are both laser printer type Loading the MP tray You can load up to 150 sheets of plain paper into the MP tray Follow these steps to load paper into the MP tray 1 Open the MP tray by pulling on the indentation in the middle of the cover then slide a paper guide to accommodate the paper you are loading ...

Страница 24: ...nd tap it on a flat surface to even the edges and set the paper into the MP tray with the printable surface facing up Then adjust the paper guide to the size of the paper Note Make sure to load the paper as far as it will go inside the MP tray ...

Страница 25: ...Paper Handling 17 2 2 2 2 2 2 2 2 2 2 2 2 3 Raise the face down tray ...

Страница 26: ...Tray instead and set the paper path selector down Note Before printing make sure that the Paper Size setting in your printer driver matches the paper you load If you want to print on paper heavier than 90g m 24 lb or on special paper such as envelopes labels transparencies or thick paper see Printing on Special Media on page 19 ...

Страница 27: ...r stock such as envelopes labels transparencies and thick paper Labels You can load up to ten sheets of labels into the MP tray However you may need to feed some types of labels one sheet at a time To prevent the adhesive from coming into contact with printer parts always use labels that completely cover the backing sheet such that no gaps occur between the individual labels You should test the la...

Страница 28: ... Basic Settings menu The printing quality on envelopes may be irregular because differentpartsofanenvelopehavedifferentthicknesses Printone or two envelopes to check the print quality If the printing is too light adjust the print density in the printer driver of Windows and Macintosh Do not use window envelopes unless they are specially designed for laserprinters Theplastic on most window envelope...

Страница 29: ...ess than 188 mm Choose Thick Wide when printing on thick paper which is 188 mm or wider Transparencies You can load up to five transparencies into the MP tray However you may need to feed some types of transparencies one sheet at a time You can only use overhead projector transparencies and adhesive drafting film made for use with laser printers or plain paper copiers When printing on transparenci...

Страница 30: ...22 Paper Handling ...

Страница 31: ... Making changes to printer settings 25 Monitoring your printer EPSON Status Monitor 3 34 Canceling printing 41 Uninstalling printer software 42 For Macintosh 45 About the Printer Driver 45 Accessing the printer driver 45 Making changes to printer settings 46 Monitoring your printer EPSON Status Monitor 3 53 Canceling printing 57 Uninstalling printer software 57 ...

Страница 32: ...perating system The printer settings made from many Windows applications override settings made when the printer driver is accessed from the operating system so you shouldaccess the printer driverfrom your application to make sure you get the result you want Note Online help provides details on printer driver settings To access the printer driver from your application click the Print or Page Setup...

Страница 33: ...rintouts to favor speed or detail If you need high quality output choose a higher number Please note that doing so reduces the print speed There are four levels of print output 300 dpi Class 600 dpi 600 dpi and Class 1200 dpi Class 1200 dpi provides high quality printing results on par with 600 dpi with the Enh MG and RITech functions 1 Click the Basic Settings tab ...

Страница 34: ...rom the Print Quality drop down list 3 Click OK to accept the setting Note For details about the Enh MG or RITech functions see the Online Help If printing is unsuccessful or a memory related error message appears selecting a lower resolution may allow printing to proceed ...

Страница 35: ... document enlarged or reduced during printing To automatically resize pages to fit the output paper 1 Click the Layout tab 2 Check the Zoom Options check box 3 Select the desired paper size from the Output Paper drop down list The page will be printed to fit on the paper you have selected ...

Страница 36: ...educed page image at upper left corner of the paper Select Center to print reduced page image with centering 5 Click OK to accept the settings To resize pages by a specified percentage 1 Click the Layout tab 2 Check the Zoom Options check box 3 Check the Zoom To check box ...

Страница 37: ...crements If necessary select the paper size to be printed from the Output Paper drop down list Modifying the print layout Layout printing prints either two or four pages onto a single page and specifies the printing order automatically resizing each page to fit the specified paper size You can also choose to print documents surrounded by a frame 1 Click the Layout tab ...

Страница 38: ...30 Using the Printer Driver 2 Check the Print Layout check box and click Print Layout Settings The Print Layout Settings dialog box appears 1 2 ...

Страница 39: ...e Basic Settings menu 5 Click OK to close the Print Layout Settings dialog box 6 Click OK on the Layout menu to accept the settings Using a watermark Follow the steps to use a watermark on your document In the Watermark dialog box you can select from a list of predefined watermarks andyou can makeyour originalwatermarkwithtext or a bitmap BMP file The Watermark dialog box also allows you to make a...

Страница 40: ... Using the Printer Driver 1 Click the Special tab in Windows Me 98 95 or Enhancement tab in Windows 2000 NT 4 0 2 Check the Watermark check box 3 Click Watermark Settings The Watermark dialog box appears ...

Страница 41: ...horizontal or vertical Offset position 7 Adjust the image intensity of the watermark with the Intensity slider bar 8 Adjust the size of the watermark with the Size slider bar 9 Select Front to print the watermark on the face of the document or Back to print the watermark on the backside of the document for the Position setting 10 Click OK to accept the settings Making a new watermark You can make ...

Страница 42: ...ap bmp file 7 Click Save to save the new watermark and then click OK to close the User Defined Watermarks dialog box Your watermark will appear in the list box 8 Click OK to register the new watermark settings Monitoring your printer EPSON Status Monitor 3 About EPSON Status Monitor 3 The EPSON Status Monitor 3 is a utility program that monitors your printer and gives you information about its cur...

Страница 43: ...tus Monitor 3 You can access the EPSON Status Monitor 3 directly from any application programs from your Windows operating system The EPSON Status Monitor 3 appears automatically when an error occurs To access the EPSON Status Monitor 3 from your application click the Print or Page Setup command on the File menu click Properties and then click the Utility tab and click the EPSON Status Monitor 3 i...

Страница 44: ...98 95 Printing Preferences in Windows 2000 or Document Defaults in Windows NT 4 0 Then click the Utility tab and click the EPSON Status Monitor 3 icon to access the EPSON Status Monitor 3 Note Do not clear the Monitor the printing status check box Doing so causes the following situation The Status Alert window no longer comes up to notify you when an error occurs Your printer may not recover from ...

Страница 45: ...ails You can monitor printer status and obtain information on consumable products using the EPSON Status Monitor 3 dialog box 1 Icon Message The icon andmessage shows the printer status 2 Printer image The image at the upper left shows the printer status graphically 1 2 5 3 4 7 6 ...

Страница 46: ...ayed 4 Close button Clicking this button closes the dialog box 5 Paper Displays the paper sources paper size and the approximate amount of paper remaining in the paper source 6 Toner Indicates the amount of remaining toner The toner icon flashes iftoneris low 10 percent or less or out 7 Photoconductor unit life Indicates the remaining functional life of the photoconductor unit ...

Страница 47: ...g Preferences in the Utility menu of the printer driver The Monitoring Preferences dialog box appears The following settings and buttons appear in the dialog box 1 Select Notification Use the check boxes in this area to select the types of error that you wish to be notified about 2 Default button Restores default settings 1 5 6 7 4 3 2 ...

Страница 48: ...alog box Alternatively you can right click the shortcut icon and select Monitoring Preferences to open the Monitoring Preferences dialog box and EPSON EPL 5900L Advanced to open the EPSON Status Monitor 3 dialog box 4 Allow monitoring of shared printers check box To monitor a shared printer check this box You need to make this setting on the server 5 OK button Saves new changes 6 Cancel button Can...

Страница 49: ...tomatically once the problem is cleared If you wish to see information about printer consumables click Consumables Once this button is clicked the Status Alert window will not disappear even after a problem is cleared To close the box you need to click Close Canceling printing 1 Double click the Printer icon on the taskbar 2 Open the Printer menu and select Purge Print Documents for Windows 2000 u...

Страница 50: ...sary to change a setup Use this utility when you want to change the settings for some reason 1 Click Start point to Program point to EPSON then click the Monitored Printers 2 Uncheck the check box of the printer which is not monitored 3 Click OK Uninstalling printer software When you re install or update the printer driver uninstall the printer driver that has been installed already 1 Quit all app...

Страница 51: ...3 3 3 3 3 3 3 3 Double click the Add Remove Programs icon 4 Select the EPSON Printer Software then click Add Remove Note When using Windows 2000 click Change or Remove Programs select the EPSON Printer Software then click Change Remove 1 2 ...

Страница 52: ...onitored Printers ofEPSON Status Monitor 3 When that utility is uninstalled you cannot change the setting of the Monitored Printers from the EPSON Status Monitor 3 utility of other printers Check the EPSON Status Monitor 3 Monitored Printers check box and click OK 6 Follow the on screen instructions Note When Remove the related file appears click Yes 1 2 3 ...

Страница 53: ...ou to easily make all the print settings including paper source paper size and orientation To access the driver menus see below To access the printer driver from Macintosh Choose Chooser from the Apple menu Then click the EPL 5900L icon and click Setup To open the Paper Setting dialog box selectPage Setupfrom the File menu on any application To open the Basic Settings dialog box select Print from ...

Страница 54: ...ut 300 dpi Class 600 dpi 600 dpi and Class 1200 dpi Class 1200 dpi provides high quality printing results on par with 600 dpi with the Enh MG and RITech functions 1 Open the Basic Settings dialog box 2 Select Automatic on Print Quality and select the desired printing resolution from the Resolution drop down list Note If printing is unsuccessful or a memory related error message appears selecting a...

Страница 55: ...enlarged or reduced during printing according to the specified paper size Note The enlarging or reducing rate is automatically specified according to the paper size selected in the Paper Setting dialog box The modifying or reducing rate selected in the Paper Setting dialog box is not available 1 Open the Layout dialog box 2 Check the Fit to Page check box ...

Страница 56: ... paper you have selected 4 Click OK to accept settings Modifying the print layout Layout printing prints either two or four pages onto a single page and to specify the printing order automatically resizing each page to fit the specified paper size You can also choose to print documents surrounded by a frame 1 Open the Layout dialog box ...

Страница 57: ...you want to print on one sheet of paper 4 Select the page order in which the pages are printed on each sheet Note Page Order choices depend on Pages selected in Orientation 5 Click OK to close the Print Layout Settings dialog box 6 Select Print the Frame in the Layout dialog box when you want to print the pages surrounded by a frame 7 Click OK in the Layout dialog box to accept the settings 1 2 ...

Страница 58: ...ur watermark 1 Open the Layout dialog box 2 Check the Watermark Settings check box and then select a watermark from the Watermark drop down list 3 Select the location on the page where you want to print the watermark by dragging the watermark image on the preview window Also when you want to resize the watermark drag its handle 4 Adjust the image intensity of the watermark with the Intensity slide...

Страница 59: ... Making a new watermark To make a text watermark follow the instructions below 1 Open the Layout dialog box 2 Check the Watermark Settings check box and then click New Delete 3 Select Add Text 4 Enter the watermark text in the Text box and select the Font and Style and then click OK 1 2 ...

Страница 60: ...d text watermark select it from List and click Delete After editing be sure to click Save to close the dialog box 6 Click OK on the Layout dialog box The saved watermark is displayed on the preview window To make a bitmap watermark follow the instructions below Note Before making a custom watermark you should prepare a bitmap PICT file 1 Open the Layout dialog box 2 Check the Watermark Settings ch...

Страница 61: ...Click OK on the Layout dialog box The saved watermark is displayed on the preview window Monitoring your printer EPSON Status Monitor 3 About the EPSON Status Monitor 3 The EPSON Status Monitor 3 is a utility program that monitors your printer and gives you information about its current status For example you can find out the amount of remaining toner through this utility If a print error occurs t...

Страница 62: ...ust already be selected in the Chooser so that necessary information can be received from the selected printer driver when the EPSON Status Monitor 3 starts If the printer port is not correct an error will occur If you change the printer driver in the Chooser while the spool file is printing in the background output to the printer may be disrupted Printer and consumable products status information...

Страница 63: ...nitor 3 dialog box 1 Icon Message The icon and message shows the printer status 2 Printer image The image at the upper left shows the printer status graphically 3 Text box The text box next to the printer image displays the current status of the printer When a problem occurs the most probable solution is displayed 4 Close button Clicking this button closes the dialog box 1 2 3 4 6 7 5 ...

Страница 64: ...persizeand the approximate amount of paper remaining in a paper source 6 Toner Indicates the amount of remaining toner The toner icon flashes if toner is low 10 percent or less or out 7 Photoconductor unit life Indicates the remaining functional life of the photoconductor unit 1 Error Notification Selection Select the types of error that you wish to be notified about 2 Default button Restores defa...

Страница 65: ... or Close Canceling printing 1 Press the Period key while pressing the Command key to cancel printing Depending on applications the message shows the procedure to cancel printing during printing If this appears follow the message 2 During background printing open the EPSON Monitor 3 from the Application menu Then stop printing from the EPSON Monitor 3 or delete the file which is in standby mode Un...

Страница 66: ...r Driver Installer folder and then the folder of the printer being used 4 Double click the Installer icon 5 Click Continue and then click Accept 6 SelectRemove from the menu attheupper left and then click Remove 7 Follow the on screen instructions ...

Страница 67: ...he shared printer 60 Setting up your printer as a shared printer 61 Using an additional driver 63 Accessing the shared printer 69 Installing the printer driver from the CD ROM 76 For Macintosh 77 About the shared printer 77 Setting up your printer as a shared printer 78 Accessing the shared printer 79 ...

Страница 68: ...cess right on a network perform the appropriate settings of the printer server and clients Setting up your printer as a shared printer on page 61 For Windows Me 98 95 printer server Using an additional driver on page 63 For Windows 2000 NT 4 0 printer server With Windows Me 98 95 on page 69 With Windows 2000 on page 71 With Windows NT 4 0 on page 74 Note When sharing the printer be sure to set the...

Страница 69: ...2 Double click the Network icon 3 Click File and Print Sharing on the Configuration menu 4 Check the I want to be able to allow others to print to my printer s check box then click OK 5 Click OK to accept the settings Note When Insert the Disk appears insert the Windows Me 98 95 CD ROM in the computer Click OK and then follow the on screen instructions When the prompt to restart the computer appea...

Страница 70: ...name or an error may occur When sharing the printer be sure to set the EPSON Status Monitor 3 so that the shared printer can be monitored on the printer server See Monitoring your printer EPSON Status Monitor 3 on page 34 You need to set the client computers so that they can use the printer on a network See the following pages for details With Windows Me 98 95 on page 69 1 2 ...

Страница 71: ...e additional drivers are the drivers for the client computers that have different OS from the server Follow these steps to set a Windows 2000 or Windows NT 4 0 as a printer server and install the additional drivers Note You must access to Windows 2000 or Windows NT 4 0 as the Administrators of the local machine 1 Click Start point to Settings and click Printers 2 Right click the EPSON EPL 5900L Ad...

Страница 72: ...hared as then type the name in the Share Name box Note Do not use spaces or hyphens for the share name or an error may occur 4 Select the additional drivers Note When the computers of the server and clients use the same OS you do not have to install the additional drivers ...

Страница 73: ...ple select Windows 95 to install the additional driver for the Windows Me 98 95 clients Then click OK Note You do not have to install the additional driver for Windows NT 4 0 or Windows 2000 because that driver is preinstalled Do not select additional drivers other than Windows 95 The other additional drivers are not available 1 2 ...

Страница 74: ...66 Sharing Your Printer On the Windows 2000 printer server Click Additional Drivers ...

Страница 75: ...00 to install the additional driver for the Windows NT 4 0 clients Note You do not have to install the additional driver for Intel Windows 2000 only because that driver is preinstalled Do not select additional drivers other than Intel Windows 95 or 98 and Intel Windows NT 4 0 or 2000 The other additional drivers are not available 5 When the prompt appears insert the CD ROM that comes with your pri...

Страница 76: ...Windows 2000 Digital Signature is not found may appear Click Yes and continue installing 7 When installing in Windows 2000 click Close When installing in Windows NT 4 0 the property window closes automatically Note Confirm the following items when sharing the printer Be sure to set the EPSON Status Monitor 3 so that the shared printer canbe monitored onthe printer server See Monitoring your printe...

Страница 77: ...n a network Note To share the printer on a Windows network you need to set the printer server For details see Setting up your printer as a shared printer on page 61 This section describes how to access the shared printer on a standard network system using the server Microsoft workgroup When you cannot access the shared printer due to the network system ask the administrator of the network This sec...

Страница 78: ...that is locally connectedto the shared printer the shared printer s name in Network path or queue name 5 Click the computer or server that is connected to the shared printer and the name of the shared printer Then click OK Note The name of the shared printer may be changed by the computer or server that is connected to the shared printer To make sure of the name of the shared printer ask the admin...

Страница 79: ... for Windows Me 98 95 is not installed in the Windows 2000 NT 4 0 printer server go to Installing the printer driver from the CD ROM on page 76 7 Make sure of the name of the shared printer and select whether to use the printer as the default printer or not Click OK and then follow the on screen instructions Note You can change the shared printer s name so that it appears only on the client comput...

Страница 80: ...itional driver in the Windows NT 4 0 printer server To install the printer driver for Windows 2000 in the Windows 2000 clients the administrator installs the local printer driver inthe clients from theCD ROM which comes with the printer then performs the following procedure 1 Click Start point to Settings and click Printers 2 Double click the Add Printer icon then click Next 3 Select Network print...

Страница 81: ...ork When the printer driver is installed in the client beforehand you need to select using the new printer driver or the current printer driver When the prompt to select the printer driver appears select the printer driver according to the message When the local printer driver for Windows 2000 is installed beforehand you can select the printer driver for Windows 2000 as the current printer driver ...

Страница 82: ...talling the printer driver from the CD ROM on page 76 6 Select whether to use the printer as the default printer or not then click OK 7 Make sure of the settings then click Finish With Windows NT 4 0 Follow these steps to set Windows NT 4 0 clients You can install the printer driver of the shared printer when you have the Power Users or more powerful access right even if you do not have the Admini...

Страница 83: ...name of the shared printer may be changed by the computer or server that is connected to the shared printer To make sure of the name of the shared printer ask the administrator of the network When the printer driver is installed in the client beforehand you need to select the new printer driver or the current printer driver When the prompt to select the printer driver appears select the printer dr...

Страница 84: ...stem as follows The additional drivers are not installed in the Windows 2000 NT 4 0 printer server The printer server s OS is the Windows Me 98 95 and the client s OS is the Windows 2000 NT 4 0 The on screen displays on the following pages may differ depending on the version of Windows OS Note When installing in Windows 2000 NT 4 0 clients you must access to Windows 2000 NT 4 0 with the Administra...

Страница 85: ...ignature is not found may appear Click Yes and continue installing The folder name differs depending on the OS being used 3 Select the name of the printer then click OK Then follow the on screen instructions For Macintosh About the shared printer This section describes how to share the printer on an AppleTalk network Client s OS Folder Name Windows Me 98 95 WIN9X Windows 2000 WIN2000 Windows NT 4 ...

Страница 86: ...e the printer via the printer server Note Printer sharing function can be used in Mac OS 8 1 to 9 X Setting up your printer as a shared printer Follow these steps to share a printer connected directly to your computer with other computers on an AppleTalk network 1 Turn on the printer 2 Select Chooserfrom the Apple menu and click the EPL 5900L icon Then select USB port in the Select a printer port ...

Страница 87: ... the shared printer Follow these steps to access your printer from another computer on the network 1 Turn on your printer 2 On each computer from which you want to access the printer select Chooser from the Apple menu Then click the EPL 5900L AT icon and select the name of the shared printer in the Select a printer port box on the right You can only select from the printers connected to your curre...

Страница 88: ...printer then click OK The following dialog box appears 4 Under Printer Sharing click Shared Printer Information 5 The following type of message appears if the client has fonts that are unavailable on the printer server 6 Click OK to close the message 7 Close Chooser ...

Страница 89: ... 5 5 5 5 5 5 5 5 5 5 Chapter 5 Installing and Removing Options Face up Tray 82 Installing the Face up tray 83 Using the Face up tray 84 Removing the Face up tray 84 Memory Module 85 Installing a memory module 85 Removing a memory module 90 ...

Страница 90: ...e down on top of the printer If you want face up output you can install the optional Face up Tray C12C813801 This tray gives you immediate viewing of your printed output and is recommended for printing on media that requires a straight through paper path such as labels and transparencies ...

Страница 91: ... 5 Installing the Face up tray Follow the instructions below to attach the Face up Tray to the printer 1 Turn off the printer 2 Attach the Face up Tray by inserting the pegs into the holes on the printer one side at a time Do not force both sides in at once ...

Страница 92: ...nstalling the Face up tray you can switch the paper path from face down to face up by pushing the paper path selector down The paper path selector is located on the right side of the printer near the back Removing the Face up tray 1 Turn off the printer 2 Remove the Face up tray 3 Switch the paper path selector up ...

Страница 93: ...having difficulty printing complex graphics Note The maximum expandable memory is 13 MB Even with 16 or 32 MB installed only 13 MB are accessible See Options and Consumables on page 146 for details about memory module requirements Installing a memory module Follow the instructions below to install a SIMM in the printer w Warning To avoid electricalshock do not attemptto installa SIMMunless the pri...

Страница 94: ... the latch on the left side of the printer and raise the printer cover 3 Face the right side of the printer and using a cross head screwdriver remove the two screws holding the side cover in place Remove the side cover by pulling it toward you ...

Страница 95: ...vers will expose high voltage areas 4 Identify the slot into which the SIMM is to be installed the long slot with the two clips at the ends w Warning Avoid touching the electrical components that are exposed after you remove the side cover Be aware that these components may become hot while the printer is in use c Caution Before you install the module be sure to discharge any static electricity by...

Страница 96: ...88 Installing and Removing Options 5 Firmly insert the SIMM into the slot at an angle as shown below Hold both sides of the SIMM and turn it to the perpendicular to lock it into place Notched part ...

Страница 97: ...Installing and Removing Options 89 5 5 5 5 5 5 5 5 5 5 5 5 6 Set the side cover back into place 7 Fasten the side cover with the two screws ...

Страница 98: ...s above to make sure you correctly installed the SIMM If the amount of memory is still incorrect contact your dealer or a qualified service representative for assistance If your computer is running Windows Me 98 95 2000 or Windows NT 4 0 you can also confirm that the memory module is correctly installed by checking the information displayed in the Optional Settings menu of the printer driver Remov...

Страница 99: ... 5 5 2 Press the latch on the left side of the printer then raise the printer cover 3 Face the right side of the printer and using a crosshead screwdriver remove the two screws holding the side cover in place Remove the side cover by pulling it toward you ...

Страница 100: ...92 Installing and Removing Options 4 Push the clips on each side of the SIMM slot outward to release the memory module The memory module comes out 5 Set the side cover back into place ...

Страница 101: ...Installing and Removing Options 93 5 5 5 5 5 5 5 5 5 5 5 5 6 Fasten the side cover with the two screws 7 Gently close the printer cover ...

Страница 102: ...94 Installing and Removing Options ...

Страница 103: ...placing Consumable Products 95 6 6 6 6 6 6 6 6 6 6 6 6 Chapter 6 Replacing Consumable Products Precautions During Replacement 96 Replacing the Developer Cartridge 96 Replacing the Photoconductor Unit 103 ...

Страница 104: ...ser and surrounding areas may be very hot Do not dispose of used consumable products in fire as they may explode and cause injury Dispose of them according to local regulations Replacing the Developer Cartridge The developer cartridge prints up to 6 000 pages depending on the complexity of your print jobs The developer cartridge included with the printer prints up to 3 000 pages This cartridge is ...

Страница 105: ... 6 6 6 3 Open the printer cover by pressing the latch on the left side of the printer and lifting the cover up all the way c Caution You must completely open the printer cover when replacing the developer cartridge otherwise you may damage the printer ...

Страница 106: ...ich is marked CAUTION Hot Surface Avoid Contact If the printer has been in use the fuser may be very hot c Caution Be careful not to spill any remaining toner from the used developercartridge Iftoner isspilledinside theprinter clean it with a clean dry lint free cloth or with a vacuum cleaning device 5 Dispose of the used developer cartridge properly ...

Страница 107: ...eveloper cartridge from its bag While holding the cartridge horizontally gently shake it a few times from side to side and then from front to back to distribute the toner evenly 7 Remove the protective tape seal from the developer cartridge completely then raise up the handle ...

Страница 108: ...nder the flap otherwise print quality may decline 8 Hold the cartridge by its handle and lower it into the printer making sure that the pins on both sides of the cartridge fit into the grooves inside the printer Slide the cartridge gently into the opening until it locks into place ...

Страница 109: ...Replacing Consumable Products 101 6 6 6 6 6 6 6 6 6 6 6 6 9 Lower the printer cover Press it gently until it clicks shut ...

Страница 110: ... printer driver Click the Optional Settings tab and click Printer Setting Click Toner Level Clear and the toner clear dialog box appears For Macintosh Turn on the printer select Chooser in the Apple menu Click Setup and click Printer Settings Click Toner Level Clear and the Toner Clear dialog box appears ...

Страница 111: ... the Photoconductor Unit If the print quality has declined print a status sheet and confirm the photoconductor unit life If the photoconductor unit is almost out of life replace the unit according to the following instructions 1 Make sure the printer is turned off 2 Make sure the output tray at the top of the printer is lowered 3 Open the printer cover by pressing the latch button on the left side...

Страница 112: ...cartridge as described in Replacing the Developer Cartridge on page 96 5 Slide the photoconductor unit gently out of the printer as shown below w Warning Do not touch the fuser which is marked CAUTION Hot Surface Avoid Contact If the printer has been in use the fuser may be very hot 6 Properly dispose of the used photoconductor unit 7 Remove the new photoconductor unit from its bag ...

Страница 113: ...ution Never touch the photoconductor unit s light sensitive drum otherwise print quality may decline 8 Insert the pins on both sides of the new photoconductor unit into the grooves inside the printer Slide the unit gently into the opening until it locks into place ...

Страница 114: ...106 Replacing Consumable Products 9 Reinstall the developer cartridge as described in Replacing the Developer Cartridge on page 96 10 Lower the printer cover Press it gently until it clicks shut ...

Страница 115: ...rinter access the printer driver Click the Optional Settings tab and click Printer Setting Click OPC Level Clear and the OPC Level Clear dialog box appears For Macintosh Turn on the printer select Chooser in the Apple menu Click Setup and click Printer Settings Click OPC Level Clear and the OPC Level Clear dialog box appears ...

Страница 116: ...108 Replacing Consumable Products 12 Click OK to reset the Photoconductor level counter ...

Страница 117: ... 7 7 7 7 7 7 7 7 Chapter 7 Cleaning and Transporting Cleaning the Printer 110 Cleaning the inside of the printer 110 Cleaning the paper path rollers 111 Cleaning the printer case 113 Removing spilled toner 113 Transporting the Printer 114 ...

Страница 118: ... pressing the latch on the left side of the printer and lifting the cover up all the way w Warning Opening the printer exposes the fuser which is marked CAUTION Hot Surface Avoid Contact Be careful not to touch the fuser If the printer has been in use the fuser may be very hot 3 Remove the developer cartridge and the photoconductor unit as described in Replacing the Developer Cartridge on page 96 ...

Страница 119: ...h a powder to keep the image on one sheet from bleeding over to the back of the sheet stacked on top of it When feeding such paper from the MP tray the dust tends to get onto the paper roller and eventually causes misfeeds to occur Use the following procedure to clean the paper roller when you start having feed problems from the MP tray Follow these steps to clean the paper roller 1 Make sure the ...

Страница 120: ... the developer cartridge and the photoconductor unit from the printer as described in Replacing the Developer Cartridge on page 96 and Replacing the Photoconductor Unit on page 103 4 Gently wipe the rubber part of the paper roller with a well wrung cloth c Caution Do not touch the transfer roller to avoid the degradation of the print quality 5 Reinstall the photoconductor unit and then the develop...

Страница 121: ...r spills inside the printer do not use the printer until you remove all the spilled toner If only a small amount of toner is present carefully wipe out the inside of the printer with a clean dry lint free cloth If a large amount of toner is present use a small vacuum cleaning device available from computer supply stores to remove it Then carefully wipe with a clean dry lint free cloth c Caution To...

Страница 122: ...ff the printer 2 Unplug the power cord from the electrical outlet and then from the printer 3 Disconnect all interface cables from the printer 4 Make sure the MP tray is folded up 5 Replace the printer s protective materials then repack the printer in its original box c Caution Do not expose the photoconductor unit and the developer cartridge to light any longer than necessary ...

Страница 123: ...16 Printing a Status Sheet 117 Clearing Jammed Paper 118 Precautions for clearing jammed paper 118 Preventing paper feed and paper jam problems 119 Paper jam inside the printer 119 Paper jam MP tray 125 Operational Problems 127 Printout Problems 128 Print Quality Problems 130 Memory Problems 135 ...

Страница 124: ...the order they are presented until your problem is solved Note If the problem remains after trying the suggestions in this section contact your dealer for assistance Ready light green Error light red Printer Status Off Off Printer is off On Off Printer is ready to print Flashing Off Printer is warming up or receiving data Off Flashing The printer is out of paper or has an error that can be easily ...

Страница 125: ...us Sheet The printer starts printing a status sheet Note When you install an 8 MB SIMM the total printer memory is the standard 2 MB plus the optional SIMM However even if youinstallanoptional16MBor32MBSIMM the totalprinter memory is increased to its maximum of 13 MB only If information about the installed options is not listed on the status sheet make sure that the options are installed correctly...

Страница 126: ... are installed correctly If you cannot print a proper status sheet contact your dealer Clearing Jammed Paper When paper is jammed in the printer the Status Monitor 3 utility provides alert messages Precautions for clearing jammed paper Be sure to observe the following points when you clear jammed paper Do not remove jammed paper by force Torn paper can be difficult to remove and might cause other ...

Страница 127: ...rective measures Fan the stack of paper and then tap its edges to align it before you load it Be sure that you do not load too much paper into the tray Never allow more than 100 sheets to accumulate on the face down tray or more than 20 sheets to accumulate on the Face up Tray Try turning over the stack of paper in the paper tray Most paper packages indicate the top side of the paper with an arrow...

Страница 128: ...120 Troubleshooting 2 Close the output tray and open the printer cover gently by pressing the latch on the left side of the printer and lifting the cover up all the way ...

Страница 129: ... 8 8 8 8 w Warning Opening the printer cover exposes the fuser which is marked CAUTION Hot Surface Avoid Contact Be careful not to touch the fuser If the printer has been in use the fuser may be very hot CAUTION Hot Surface Avoid Contact ...

Страница 130: ...122 Troubleshooting 3 Remove the developer cartridge c Caution When removing the developer cartridge never touch the developing rollerundertheflap otherwise printqualitymay decline ...

Страница 131: ...Troubleshooting 123 8 8 8 8 8 8 8 8 8 8 8 8 4 Remove the photoconductor unit c Caution Never touch the photoconductor unit s light sensitive drum otherwise print quality may decline ...

Страница 132: ...ing 5 Remove the paper from the paper path Note When paper is jammed at the fuser grasp the bottom of the paper and pull it out If you pull the jammed paper by grasping the top of it it may reduce the printout quality ...

Страница 133: ...efully reload it into the MP tray Do not reload curled or wrinkled sheets Printing automatically restarts from the page that jammed If the error light red continues flashing after removing all jammed paper open and close the printer cover to clear the error Paper jam MP tray The following illustration shows what this type of jam looks like Follow the steps below to clear a feed jam at the MP tray ...

Страница 134: ...126 Troubleshooting 1 Remove paper stacked on the MP tray 2 Gently pull out any sheets that have fed part way into the printer ...

Страница 135: ... not reload curled or wrinkled sheets 5 Close the printer cover The jammed page s print data is automatically reprinted Operational Problems The Ready light green does not turn on when you turn the printer on Cause What to do The printer may not be connected to the electrical outlet Turn off the printer and check the power cable connections between the printer and the electrical outlet then turn t...

Страница 136: ...cure the connector using the wire retaining clips You may not be using the correct interface cable If you are using the parallel interface make sure you use a double shielded twisted pair interface cable no longer than six feet in length Thedevelopercartridgemay be empty Replace the developer cartridge as described under Replacing the Developer Cartridge on page 96 Some or all of the printout is g...

Страница 137: ...print correctly contact your dealer or a qualified service representative Position of the printout is not correct Cause What to do Thepagelengthandmargins are set incorrectly in your application software Make sure that you are using the correct page length and margin settings in your application software Graphics don t print correctly Cause What to do You may need more memory Graphics require larg...

Страница 138: ...ity copier paper is recommended for best results See Paper on page 138 for information on choosing paper The setting of Density may be dark Light Density in the printer driver of Windows and Macintosh Theremaybeaproblemwith the developer cartridge Turn off the printer Remove the cartridge shake it gently from side to side and then reinstall it If this does not solve the problem replace the develop...

Страница 139: ...the developer cartridge Turn off the printer Remove the cartridge shake it gently from side to side and then reinstall it If this does not solve the problem replace the developer cartridge as described under Replacing the Developer Cartridge on page 96 Theremaybeaproblemwith the photoconductor unit Turn off the printer Remove the unit and then reinstall it If this does not solve the problem replac...

Страница 140: ...sture content in the paper the lighter the printed output Do not store paper in a humid or damp environment You may not be using the correcttypeofpaperforyour printer If the surface of your paper is too rough printed characters may appear distorted or broken Smooth high quality copier paper is recommended for best results See Paper on page 138 for information on choosing paper ...

Страница 141: ...ge on page 96 for information on replacing the developer cartridge The developer cartridge is not installed correctly Check that the developer cartridge is installed as described under Replacing the Developer Cartridge on page 96 The problem may be with your application software or interface cable Print out a status sheet through the printer driver If blank pages continue to appear the problem may...

Страница 142: ...he printer driver Theremaybeaproblemwith the developer cartridge Take out the developer cartridge shake it gently from side to side to distribute the toner and then reinstall it If the problem persists replace the cartridge as described under Replacing the Developer Cartridge on page 96 The image is too dark Cause What to do Theremaybeaproblemwith the developer cartridge If the problem persists re...

Страница 143: ...irty Cause What to do Toner may have spilled onto the paper feed path Turn off the printer Clean internal printer components Insufficient memory for current task Cause What to do Printingstopsduetoalackof memory Turn the printer off and back on again If your computer cannot be connected in ECP mode the printer may not be able to print with the standard memory For information on installing more mem...

Страница 144: ... the printout is acceptable If not add more memory for a permanent solution or set Print Quality to 300 dpi in the printer driver Insufficient memory to print all copies Cause What to do The printer does not have sufficient memory to collate print jobs Only one set of copies will be printed Reduce the contents of print jobs or addmore memory For informationon installing more memory see Memory Modu...

Страница 145: ... Specifications 141 Printable area 142 Printer 143 General 143 Environmental 144 Safety approvals 144 Mechanical 145 Electrical 145 Interfaces 146 Parallel interface 146 USB interface 146 Options and Consumables 146 Face up tray C12C813801 146 Memory module 147 Developer cartridge S050087 147 Photoconductor unit S051055 148 ...

Страница 146: ...vailable paper types This section explains what kind of paper you can use with your printer Be sure only to use paper mentioned in this section Note The printeris extremely sensitiveto moisture Besuretostoreyourpaper in a dry environment ...

Страница 147: ...g large jobs You may use paper with preprinted letterheads provided that the paper and ink are both compatible with laser printers Paper Type Description Plain paper Recycled paper is acceptable Weight 60 to 90 g m 16 to 24 lb Envelopes No paste and no tape No plastic window unless specifically designed for laser printers Weight 70 to 105 g m Labels The backing sheet should be covered completely w...

Страница 148: ...Carbon paper no carbon paper thermal sensitive paper pressure sensitive paper acid paper or paper that uses high temperature sensitive ink around 200 C Labels that peel easily or labels that do not cover the backing sheet completely Coated paper or special colored paper Paper that has binder holes or is perforated Paper that has glue staples paper clips or tape on it Paper that attracts static ele...

Страница 149: ...arantee the quality of any paper Always test samples of paper stock before purchasing large quantities or printing large jobs Note Use recycled paper under normal temperature and humidity conditions only Poor quality paper may reduce print quality cause paper jams and other problems Paper Types Plain paper recycled paper labels envelopes transparencies colored paper thick paper letterhead ...

Страница 150: ...297 mm A5 148 210 mm B5 182 257 mm Letter 216 279 mm 8 5 11 in Half Letter 140 216 mm 5 5 8 5 in Legal 216 356 mm 8 5 14 in Government Letter 203 267 mm 8 0 10 5 in Government Legal 215 9 330 2 mm 8 5 13 in F4 210 330 mm 8 3 13 in Executive 184 267 mm 7 25 10 5 in Custom 76 to 216 mm 127 to 356 mm Envelopes Monarch 98 191 mm 3 7 8 7 1 2 in Commercial 10 105 241 mm 4 1 8 9 1 2 in DL 110 220 mm 4 3 ...

Страница 151: ...st print Less than 15 seconds with A4 paper Letter paper When feeding from MP tray at 600 dpi Paper feed Automatic feed Paper feed alignment Center alignment for all sizes Input paper supply 75 g m paper Up to 150 sheets of plain paper Up to 10 envelopes depending on thickness Paper output Face down or Face up optional selection Paper output capacity 75 g m paper Up to 100 sheets of plain paper fa...

Страница 152: ... F Humidity Operation Storage 15 to 85 RH 10 to 85 RH Altitude 2 500 meters 8 200 feet maximum U S model UL 60950 CSA C22 2 No 60950 European model Directive 73 23 EEC EN60950 U S model FCC part 15 subpart B class B European model Directive 89 336 EEC EN 55022 CISPR Pub 22 class B EN 55024 EN 61000 3 2 EN 61000 3 3 Australian model AS NZS 3548 class B ...

Страница 153: ...mm Weight Approx 7 kg excluding the developer cartridge and photoconductor unit Durability 5 years or 180 000 sheets whichever comes first Model 110 V to 120 Vmodel 220 to 240 V model Voltage 110 V 10 127 V 6 220 V 240 V 10 Rated frequency 50 Hz 3 Hz 60 Hz 3 Hz Rated current 7 2 A 3 8 A Power consumption Less than 840 W Less than 850 W Power consumption in standby mode Less than 15 W When heater i...

Страница 154: ...ant Note Only Macintosh PC systems equipped with a USB connector and running Mac OS 8 1 to 9 X and Windows Me 98 2000 supportthe USB interface Options and Consumables Face up tray C12C813801 Dimensions and weight including printer Height 248 mm Width 248 mm Depth 32 mm Weight 0 2 kg Paper output capacity Up to 20 sheets 75 g m or 20 lb paper ...

Страница 155: ...d 60 ns or less Dimensions Within 108 26 mm with a thickness of 10 mm Storage temperature 0 to 35 C 32 to 95 F Storage humidity 30 to 85 RH Shelf life 18 months after production Life Up to 6 000 pages under the following conditions Letter or A4 paper continuous printing and 5 print ratio The developer cartridge included with the printer prints up to 3 000 pages ...

Страница 156: ... pages at a time or print dense text exceeding the 5 print ratio the cartridge and or unit may print fewer pages The 5 print ratio is equivalent to printing double spaced standard text Storagetemperature 0 to 35 C 32 to 95 F Storage humidity 30 to 85 RH Shelf life 18 months after production Life Up to 20 000 pages under the following conditions Letter or A4 size paper continuous printing 5 print r...

Страница 157: ...s 149 B B B B B B B B B B B B Appendix B Working with Fonts EPSON BarCode Fonts 150 System requirements 151 Installing EPSON BarCode Fonts 152 Printing with EPSON BarCode Fonts 153 EPSON BarCode Font specifications 157 ...

Страница 158: ...utoeasilyprintbar codes thatconform to a variety of bar code standards EPSON BarCode Fonts support the following types of bar codes Bar code Standard EPSON BarCode OCR B Check Digit Comments EAN EPSON EAN 8 Yes Yes Creates EAN abbreviated version bar codes EPSON EAN 13 Yes Yes Creates EAN standard version bar codes UPC A EPSON UPC A Yes Yes Creates UPC A bar codes UPC E EPSON UPC E Yes Yes Creates...

Страница 159: ...with the font name EPSON ITF CD No Yes EPSON ITF CD Num Yes Yes EPSON ITF Num Yes No Codabar EPSON Codabar No No Printing of OCR B and check digits can be specified with the font name EPSON Codabar CD No Yes EPSON Codabar CD Num Yes Yes EPSON Codabar Num Yes No Computer IBM PC series or IBM compatible with an i386SX or higher CPU Operating system Microsoft Windows Me 98 95 2000 NT 4 0 Hard disk 15...

Страница 160: ... the procedure for other Windows operating systems is nearly the same 1 Turn on the computer and start Windows 2 Insert the CD ROM or floppy disk containing the EPSON BarCode Fonts into the appropriate drive 3 Click Start point to Settings then click Control Panel 4 Double click Fonts 5 From the File menu select Install New Font 6 Select the appropriate CD ROM or floppy drive then select the BarCo...

Страница 161: ... selected 8 Click OK The selected EPSON BarCode Fonts are installed in the Windows Fonts folder Printing with EPSON BarCode Fonts Follow these steps to create and print bar codes using EPSON BarCode Fonts The application featured in these instructions is Microsoft WordPad The actual procedure may differ slightly when printing from other applications 1 Open a document in your application andenter t...

Страница 162: ...racters then select Font from the Format menu 3 Select the EPSON BarCode Font you want to use then set the font size and click OK Note In Windows NT 4 0 and Windows 2000 you cannot use font sizes larger than 96 points when printing bar codes ...

Страница 163: ...onochrome printer See the Host Based Monochrome Printer Driver section in the table below Monochr ome Printer Driver Color Printer Driver Host Based Monochrome Printer Driver Color not available Black not available Print Quality 600 dpi 600 dpi 600 dpi Toner Save Not selected Not selected Not selected Zoom Options Not selected Not selected Not selected Graphic mode intheExtended Settings dialog bo...

Страница 164: ...ck and white only When rotating characters only specify rotation angles of 90 180 and 270 Turn off all automatic character and word spacing settings in your application Do not use features in your application which enlarge or reduce the size of characters in only the vertical or horizontal direction Turn off your application s auto correct features for spelling grammar spacing etc To more easily d...

Страница 165: ... paper bar codes may not be readable with all bar code readers Print a sample and make sure the bar code can be read before printing large quantities EPSON BarCode Font specifications This section contains details on the character input specifications for each EPSON BarCode Font EPSON EAN 8 EAN 8 is an eight digit abbreviated version of the EAN bar code standard Because the check digit is added au...

Страница 166: ...he check digit is added automatically only 12 characters can be input The following codes are inserted automatically and need not be input by hand Left Right margin EPSON EAN 8 Character type Numbers 0 to 9 Number of characters Up to 12 characters Font size 60 pt to150 pt up to 96 pt in Windows NT Windows2000 Recommendedsizes are 60 pt 75 pt standard 112 5 pt and 150 pt ...

Страница 167: ...e UPC Symbol Specification Manual OnlyregularUPC codesaresupported Supplementary codes are not supported The following codes are inserted automatically and need not be input by hand Left Right margin EPSON EAN 13 Character type Numbers 0 to 9 Number of characters Up to 11 characters Font size 60 pt to150 pt up to 96 pt in Windows NT Windows2000 Recommendedsizes are 60 pt 75 pt standard 112 5 pt an...

Страница 168: ... Universal Product Code UPC Symbol Specification Manual The following codes are inserted automatically and need not be input by hand Left Right margin Left Right guard bar Check digit EPSON UPC A Character type Numbers 0 to 9 Number of characters Up to 6 characters Font size 60 pt to150 pt up to 96 pt in Windows NT Windows2000 Recommendedsizes are 60 pt 75 pt standard 112 5 pt and 150 pt ...

Страница 169: ...ndard For this reason it is important to keep at least one space between the bar code and the surrounding text to prevent overlapping Spaces in Code39 bar codes should be input as _ underbars When printing two or more bar codes on one line separate the bar codes with a tab or select a font other than a BarCode Font and input the space If a space is input while a Code39 font is selected the bar cod...

Страница 170: ...e set of a line of characters is changed in the middle of the line a conversion code is automatically inserted Font size When OCR B is not used 26 pt or more up to 96 pt in Windows NT Windows 2000 Recommended sizes are 26 pt 52 pt 78 pt and 104 pt When OCR B is used 36 pt or more up to 96 pt in Windows NT Windows 2000 Recommended sizes are 36 pt 72 pt 108 pt and 144 pt EPSON Code39 EPSON Code39 CD...

Страница 171: ...lications that automatically delete spaces from the ends of lines or change multiple spaces into tabs When printing two or more bar codes on one line separate the bar codes with a tab or select a font other than a BarCode Font and input the space If a space is input while Code128 is selected the bar code will not be correct The following codes are inserted automatically and need not be input by ha...

Страница 172: ...to keep at least one space between the bar code and the surrounding text to prevent overlapping Interleaved 2 of 5 treats every two characters as one set When there are an odd number of characters EPSON ITF fonts automatically add a zero to the beginning of the character string EPSON Code128 Character type Numbers 0 to 9 Number of characters No limit Font size When OCR B is not used 26 pt or more ...

Страница 173: ...d Left Right quiet zone Start Stop character Check digit The numeral 0 added to the beginning of character strings as needed Print Sample EPSON Codabar Four Codabar fonts are available allowing you to enable and disable the automatic insertion of check digits and OCR B EPSON ITF EPSON ITF CD EPSON ITF Num EPSON ITF CD Num ...

Страница 174: ...cter If neither a Start nor a Stop character is input these characters are automatically input as the letter A The following codes are inserted automatically and need not be input by hand Left Right quiet zone Start Stop character when not input Check digit Character type Numbers 0 to 9 Symbols Number of characters No limit Font size When OCR B is not used 26 pt or more up to 96 pt in Windows NT W...

Страница 175: ...Working with Fonts 167 B B B B B B B B B B B B Print Sample EPSON Codabar EPSON Codabar CD EPSON Codabar Num EPSON Codabar CD Num ...

Страница 176: ...168 Working with Fonts ...

Страница 177: ...in the United Kingdom and the Republic of Ireland172 For users in the Middle East 173 For users in Scandinavia 174 For users in South Africa 175 For users in Australia 176 For users in Singapore 178 For users in Thailand 178 For users in Indonesia 179 For users in Hong Kong 179 For users in Malaysia 180 For users in India 181 For users in the Philippines 182 ...

Страница 178: ...ntact the dealer where you purchased your product Customer support will be able to help you much more quickly if you give them the following information Product serial number The serial number label is usually on the back of the product Product model Product software version Click About Version Info or similar button in the product software Brand and model of your computer Your computer operating ...

Страница 179: ...f the numbers below Service Access World Wide Web From the Internet you can reach EPSON s Latin American web site at http www latin epson com In Brazil you can reach Epson at http www epson com br Country Telephone number Argentina 11 4346 0300 Brazil 55 11 7296 6100 Chile 02 236 6717 Colombia 01 523 5000 Costa Rica 6 296 6222 México México D F Resto del país 5 328 4008 01 800 50 607 00 Perú 224 2...

Страница 180: ...rnethome page for afulllist ofsupportandwarranty services including Register your product on line Free access to the latest EPSON software drivers Easy access to frequently asked questions Interactivewebbasedsupporttooltohelpyouquicklyresolve support issues Chat directly with a support technician on line Email Technical Support ...

Страница 181: ... a full list of support and warranty services including Register your product on line Free access to the latest EPSON software drivers Easy access to frequently asked questions Interactivewebbasedsupporttooltohelpyouquicklyresolve support issues Other Products UK 08701 637 766 The Republic of Ireland 01 679 9015 Home Page http www epson co uk Email info epson co uk Telephone UK 0800 220 546 The Re...

Страница 182: ...our Internet home page at http www epson com For users in Scandinavia Some of these services may be available in English only http www epson com Select your country from our Internet home page for a full list of support and warranty services including Register your product on line Free access to the latest EPSON software drivers Easy access to frequently asked questions Interactivewebbasedsupportt...

Страница 183: ...nly http www epson co za VisitourInternet home pagefor a fulllist ofsupport and warranty services including Denmark 80 88 11 27 Finland 0800 523 010 Norway 800 11 828 Sweden 08 445 12 58 Denmark Home Page http www epson dk Telephone 38 48 71 37 Finland Home Page http www epson fi Telephone 0981 710 083 Norway Home Page http www epson no Telephone 231 62 124 Sweden Home Page http www epson se Telep...

Страница 184: ...Enquiries Literature Requests and Nearest Dealer Home Page http www epson co za Telephone 011 448 2736 or 0800 005 956 For users in Australia EPSON Australia wishes to provide you with a high level of customer service In addition to your product documentation we provide the following sources for obtaining information Your Dealer Don t forget that your dealer can often help identify and resolve pro...

Страница 185: ...ax machine EPSON Helpdesk EPSON Helpdesk is provided as a final backup to make sure our clients have access to advise Operators on the Helpdesk can aid you in installing configuring and operating your EPSON product Our Pre sales Helpdesk staff can provide literature on new EPSON products and advise where the nearest dealer or service agent is located Many types of queries are answered here The Hel...

Страница 186: ...pDesk team can help you with the following over the phone Sales enquiries and product information Product usage questions or problem Enquiries on repair service and warranty For users in Thailand Contact for information support and services are World Wide Web http www epson co th Information on product specifications drivers for download Frequently Asked Questions FAQ and e mail are available Epso...

Страница 187: ...Enquires questions through e mail Epson Hotline Sales enquires and product information Technical support For users in Hong Kong To obtain technical support as well as other after sales services users are welcome to contact EPSON Hong Kong Limited Internet Home Page EPSON Hong Kong has established a local home page in both Chinese and English on the Internet to provide users with the following info...

Страница 188: ...ersions of product drivers You can log on to the following number for the BBS service Technical Support Hotline You can also contact our technical staff at the following telephone and fax numbers For users in Malaysia Contacts for information support and services are World Wide Web http www epson com my Information on product specifications drivers for download Frequently Asked Questions FAQ and E...

Страница 189: ...ion support and services are World Wide Web http www epson co in Information on product specifications drivers for download Frequently Asked Questions FAQ Products Enquiry and Technical Query are available Epson India Head Office Bangalore Phone 03 5191366 Fax 03 5191281 Phone 5321 266 70 Fax 5581799 5321095 Help Desk Phone 5321 625 ...

Страница 190: ...ontact the EPSON Philippines Representative Office at the telephone and fax numbers below Mumbai Phone 8261516 17 Fax 8257287 Help Desk Phone 8261515 Delhi Phone 3352051 53 Fax 3352054 Help Desk Phone 3706222 Chennai Phone 8203940 41 Fax 8272463 Help Desk Phone 8218659 Kolkata Phone 2871355 Fax 2871357 Help Desk Phone 2404932 Phone 632 813 6552 Fax 632 813 6545 BBS 632 814 0595 ...

Страница 191: ...n The higher the number of dots the higher the resolution dpi See dots per inch dpi driver The part of a software program that converts commands from the program into commands used by the printer Also known as the printer driver font A set of characters and symbols that share a common typographic design and style halftone A grayscale image that is composed of small dots The dots can be close toget...

Страница 192: ...es the toner onto paper pitch A measure of the number of characters per inch cpi for fixed width fonts portrait Printing that is oriented upright on the page as opposed to landscape in which printing is oriented sideways on the page This is the standard orientation for printing letters or documents printer driver See driver RAM Random Access Memory RAM is where temporary information is stored rese...

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