Problem
Action
The output is too light.
The toner cartridge may be low or need to be replaced. Confirm the amount of
toner in the toner cartridge.
1. Check the toner level in the
Consumables
tab in the
Printer Status
window of
the Status Monitor.
2. Replace the toner cartridge as necessary.
Verify that the print media is dry and the correct print media is used.
If not, use the print media recommended for the printer.
See Also:
“Usable Print Media” on page 72
Try changing the
Paper Type
setting in the print driver.
1. On the
Paper/Output
tab in
Printing Preferences
of the print driver, change the
Paper Type
setting.
Disable
Toner Saving Mode
in the print driver.
1. On the
Graphics
tab in
Printing Preferences
of the print driver, ensure that the
Toner Saving Mode
check box is not selected.
Adjust the transfer bias.
1. Launch the Printer Setting Utility, click
Adjust BTR
on the
Printer Maintenance
tab.
2. Adjust the setting for the type of print media being used.
3. Click
Apply New Settings
button.
Note:
If the problem continues even though you have taken suggested actions described above, contact the
Epson local representative office or an authorised dealer.
Toner Smears or Print Comes Off/Stain on Back Side
Epson AcuLaser MX14 Series User’s Guide
Troubleshooting
272
