Epson AcuLaser C2000, Руководство администратора

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15-2
Troubleshooting
General Problems
Unable to configure the Internal Print Server or unable to print
from the network.
Cause What to do
Printer settings or network
settings may be incorrect. First, check if you can print a status
sheet, as described in “Printing a
status sheet” on page 2-2.
If not, set the interface mode of the
printer’s control panel to
Auto or
Option . If you can print a status sheet,
check the network settings.
Unable to set the IP address using arp/ping commands.
Cause What to do
The network cable may be
disconnected. Connect the network cable. Also,
check the network environment.
The Get IP Address setting
on Network Menu of the
printer’s control panel is
incorrect.
Select PING for Get IPAddress in
Network Menu of the printer’s
control panel.
Unable to start EpsonNet WinAssist.
Cause What to do
You have added or deleted
protocols after installing
EpsonNet WinAssist. Uninstall EpsonNet WinAssist and
reinstall it.