Some software, like OS/2,
®
U N I X ,
®
or NetWare
®
3.11, needs a
minimum of 8MB to 16MB of RAM to work correctly. Check
your software documentation for the minimum memory
requirements. If necessary, add memory modules using the
instructions in Chapter 3.
Printer Problems
The printer does not work at all.
Check that the printer has power and is properly connected to
the computer. Make sure your printer has paper in it.
Make sure the computer’s jumpers are set correctly. Also, make
sure your operating system is assigning ports correctly.
If you are using more than one serial port, check the primary
and secondary port settings (COM1 and COM2) in your
application program.
The printer prints garbled information.
Check the printer manual for the printer’s correct DIP switch or
control panel settings.
Also, make sure you have the proper drivers installed for your
printer and you’ve selected the correct printer within your
software application.
5-10
Troubleshooting
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