LiveScrypt User Guide
Managing your account and changing your plan
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Your credit card is charged once at the end of the 30-day billing cycle. The billing cycle begins the date
credit card information was added to your account to enable the LiveScrypt transcription service for a
team.
For the current terms and cost for the LiveScrypt live transcription service, go to:
https://www.epiphan.com/products/livescrypt/
You can create multiple teams and assign them different services. Each team is billed separately. Transcription
services are tracked per team and charged monthly to the credit card information that was provided when
you assigned the service to the team. It can take up to 24 hours for a charge to be processed and appear in
your team's usage and billing.
Only the owner of a team can change the team's services and billing information, or transfer ownership of the
team to another team member. When you transfer ownership of a team to another team member, you have
the option to transfer the billing information as well. However, the current billing information will continue to
be used until such time as the new owner accepts the transfer of the team and billing information. To change
plans or transfer a team, see the AV Studio user guide.
Deleting a team cancels the service assigned to that team. When a team is deleted, a final charge is made to
the credit card specified in the billing information for that team if there happens to be any outstanding
charges.
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