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ProGrabbers User Guide
Limitations and known issues
Limitations and known issues
This section includes known issues or limitations that affect functionality or usability and ways that you can
work around these limitations.
Affecting Windows
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UVC-472
: Windows 10 host: Sometimes, Windows 10 does not recognize KVM2USB 3.0 when
connected by a Fresco FL1100 USB 3.0 controller.
o
Workaround
: Press the refresh icon to refresh the device list or unplug and reconnect the USB.
If neither of these work, a different USB 3.0 host controller might be required.
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KVMUS-69
: Windows 10 target running on Mac hardware (Bootcamp): Mouse cursor may not be
drawn when moving the mouse on the target using the KVM App.
o
Workaround
: Ensure
Options > Send mouse button states via Pen/Touch interface
and
Options > Show Host cursor
are both enabled in the KVM App.
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KVMUS-79
: Arrow keys sometimes get stuck when controlling a target computer's GRUB loader.
o
Workaround
: Disconnect and reconnect the KVM USB cable from the target computer. If the
problem persists, you may need to connect a keyboard to the target computer and make the
GRUB selection manually.
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KVMUS-109
: After sending Ctrl+Alt+Del to unlock a Windows target, the KVM App may not be able to
send more commands to the target. It appears stuck in a Ctrl+Alt+Del loop.
o
Workaround
: Press the
Esc
key on your host computer keyboard, or reconnect the
KVM2USB 3.0 from either the host or the target.
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